Reviews (92)

Overall rating
3.7
Counts per rating level
  • 52% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 15% of ratings are 1 stars
October 7, 2024

Difficult to manage, unclear information whether the flows works or not, no saved notifications what flows have been sent out or used.

Perfumes
United Kingdom
Over 2 years using the app
October 26, 2024

NIGHTMARE... I very rarely right reviews and negative ones at that. I have never found something that should be so simple a challenge. Shopify staff can't help because we can't speak to them directly. If you want automations for emails and sales, I would spend your time with another program. I have spent to much time on something so simple, with very little success.

Epic Lounge by HRM
United States
About 2 months using the app
October 9, 2024

Create more problems in your life than solutions

Bing Bang
France
20 days using the app
July 9, 2024

It is great that this is free and I hoped to get more automated. I set up low on stock we with a level below 20. I get bombarded everyday with advice on low stock for every variant. Stock is low only 3952 in stock
Crazy so have to find another as not stable. Also out of stock for archived products

Lifestyle Travel Trading
Australia
3 months using the app
Shopify replied July 10, 2024

Hi, sorry you are having trouble. Flow can handle low stock notifications so you clearly have a condition that isn't working as you expect. I recommend checking out templates and we have quite a few for low stock notifications. If you can't figure it out, contact support or the Flow team via the Shopify community here: https://community.shopify.com/c/shopify-flow-app/bd-p/flow and we get help you identify the problem.

October 9, 2024

Product hide flow not working.

Infinite Craze
India
About 16 hours using the app
Shopify replied October 17, 2024

Hi, for other people reading this, Flow's "Hide product" action is working correctly to unpublish products.

February 16, 2024

I dont think this app works at all. I have set up hide out products using pre built template but it doesnt work. The work flow archives shows the products are hiden as a result of item being out of stock but infact inventory was more than 500 units and item is still active and showing available on store. What a joke

I dont think behind the scene the whole automation is working.

Have to delete this app. Thats not working apart from slowing down my store.

Please make it work or otherwise get rid of this rubbish from app store. Thanks

CURRENTFUL
United Kingdom
7 months using the app
Shopify replied February 20, 2024

Hi thanks for the feedback. Inventory can be tricky since it can be tracked per location, variant, or product and mixing and matching these can lead to unexpected results. Regarding store speed, Flow has no impact on your store speed.

November 25, 2023

I created a flow to remove a tag if all variants of a product get to 0 on a specific location. I set up the flow perfectly (based on a preexisting template) but still do not work.

When i got to support, after half an hour of explanation from my end and generic responses like: " I understand you", "I will help you", i only got 2 mediocre attempts of a solution to my flow issue.
1) Try to turn it off and on
2) Try to create it again
Waste of time and lack of training of support personel

Harumi Belleza Coreana
Colombia
3 months using the app
Shopify replied November 28, 2023

Hi, we have tried to reach out to you but haven't received a reply. It looks like your support advisor provided a working solution for you to use, but you may have had a delay due to it being a very busy support weekend for Shopify (Black Friday)

January 31, 2024

the flows are not working, none!!! when you contact support they suggest hiring a developer to fix this. what a joke!

iLevel Lab
United States
Over 4 years using the app
April 2, 2024

It's great about showing all the neat things Shopify flow can do but it's lacking the details about how to do it if you are not a computer wizard it's not as easy as you say it is

My Fashion Boutique
United States
13 days using the app
Shopify replied April 8, 2024

Hi, thanks for the feedback. Have you tried asking over on the Shopify community? The Flow team does monitor posts there: https://community.shopify.com/c/shopify-flow-app/bd-p/flow

March 10, 2023

One of the flows went off the rails and would not take ANY updates on our end and would not stop running even when we shut it off in admin.

Can you guess what Shopify Supports solution was? "Wait 3-days and reach out if it is still doing it". As you can guess this is pretty much unacceptable for an app that is making changes to orders/customers.

Flow Developers build in a way to reset the flows that doesn't take 3-days before you will even look at the issue!

Antique Candle Co.
United States
About 1 year using the app
Shopify replied March 13, 2023

Hi, sorry that you are having difficulty with receiving emails. I personally reviewed the logs and found issues with your email provider, which our customer support team should have sent over to you. If you haven't heard anything yet, please contact our support again.