Reviews (98)

Overall rating
3.6
Counts per rating level
  • 50% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 16% of ratings are 1 stars
January 14, 2025

We are deeply concerned about Shopify’s transition to Shopify Flow for abandoned cart emails, which has significantly impacted merchants operating in multiple languages. The previous notification system handled multilingual workflows seamlessly, allowing businesses to provide localized experiences for their customers. However, Shopify Flow lacks native multilanguage support, forcing merchants to adopt a more complex and less effective solution. This abrupt change disrupts established workflows, increases the effort required to manage simple tasks, and risks alienating customers who receive communications in the wrong language. We urge Shopify to reintroduce native multilanguage capabilities or provide flexibility to continue using the previous system, ensuring that all merchants can maintain high standards of customer engagement and trust.

Benfida
Belgium
Over 1 year using the app
October 26, 2024

NIGHTMARE... I very rarely right reviews and negative ones at that. I have never found something that should be so simple a challenge. Shopify staff can't help because we can't speak to them directly. If you want automations for emails and sales, I would spend your time with another program. I have spent to much time on something so simple, with very little success.

Epic Lounge by HRM
United States
About 2 months using the app
October 7, 2024

Difficult to manage, unclear information whether the flows works or not, no saved notifications what flows have been sent out or used.

Perfumes
United Kingdom
Over 2 years using the app
February 3, 2025

Totally uncool. Very hard to use if your are not IT wiz. It supposedly replaces fraud filter which worked perfectly well and impossible to migrate because Shopify Instruction don't work

GoGun® USA
United States
18 minutes using the app
October 9, 2024

Product hide flow not working.

Infinite Craze
India
4 months using the app
Shopify replied October 17, 2024

Hi, for other people reading this, Flow's "Hide product" action is working correctly to unpublish products.

October 9, 2024

Create more problems in your life than solutions

Bing Bang
France
20 days using the app
February 16, 2024

I dont think this app works at all. I have set up hide out products using pre built template but it doesnt work. The work flow archives shows the products are hiden as a result of item being out of stock but infact inventory was more than 500 units and item is still active and showing available on store. What a joke

I dont think behind the scene the whole automation is working.

Have to delete this app. Thats not working apart from slowing down my store.

Please make it work or otherwise get rid of this rubbish from app store. Thanks

CURRENTFUL
United Kingdom
7 months using the app
Shopify replied February 20, 2024

Hi thanks for the feedback. Inventory can be tricky since it can be tracked per location, variant, or product and mixing and matching these can lead to unexpected results. Regarding store speed, Flow has no impact on your store speed.

July 9, 2024

It is great that this is free and I hoped to get more automated. I set up low on stock we with a level below 20. I get bombarded everyday with advice on low stock for every variant. Stock is low only 3952 in stock
Crazy so have to find another as not stable. Also out of stock for archived products

Lifestyle Travel Trading
Australia
3 months using the app
Shopify replied July 10, 2024

Hi, sorry you are having trouble. Flow can handle low stock notifications so you clearly have a condition that isn't working as you expect. I recommend checking out templates and we have quite a few for low stock notifications. If you can't figure it out, contact support or the Flow team via the Shopify community here: https://community.shopify.com/c/shopify-flow-app/bd-p/flow and we get help you identify the problem.

April 2, 2024

It's great about showing all the neat things Shopify flow can do but it's lacking the details about how to do it if you are not a computer wizard it's not as easy as you say it is

My Fashion Boutique
United States
13 days using the app
Shopify replied April 8, 2024

Hi, thanks for the feedback. Have you tried asking over on the Shopify community? The Flow team does monitor posts there: https://community.shopify.com/c/shopify-flow-app/bd-p/flow

January 31, 2024

the flows are not working, none!!! when you contact support they suggest hiring a developer to fix this. what a joke!

iLevel Lab
United States
Over 4 years using the app