Reviews (6,852)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, featuring a drag-and-drop editor that simplifies automating tasks like email campaigns and client tagging. They value the customization options, robust support, and the use of templates and AI for easier setup. Its cost-effectiveness is highlighted, offering these automation tools for free, enhancing operational efficiency and reliability in managing repetitive tasks.

December 15, 2025

Such a time saver! Helps to de-clutter the chaos, and simplify our operations

Sabah
United States
About 5 years using the app
January 15, 2026

Flow ist eine große Hilfe um Dinge einzurichten, die sonst kostenpflichtige Apps erledigt haben. Zum Beispiel Tags für bestimmte Bestellungsbedingungen hinzuzufügen, Kundensegmente zu pflegen oder auch Betrugsmaschen zu blockieren. Wahrscheinlich eine der besten Apps, die Shopify selbst herausgebracht hat und hoffentlich noch mit Potential für weitere Funktionen in der Zukunft.

MexicoMiAmor
Germany
Over 2 years using the app
January 1, 2026

Sempre muito útil, já nos economizou milhares de horas...

Check Commerce
Brazil
Over 2 years using the app
December 16, 2025

This app has to be one of the most helpful things on Shopify. It allows me to automate so many incredibly useful tasks and flag things that need further checking and I suspect I've barely scratched the surface of it's usefulness.

Kate's Clothing
United Kingdom
Over 2 years using the app
December 23, 2025

I created this flow for cases when friends and family are picking up items and paying for them through Shopify. I would set the shipping line to contain the word PICK, and the order will be automatically fulfilled. This way, the shipping department won't ship the item that was already picked.

lapstoneandhammer.com
United States
Over 2 years using the app
November 17, 2025

This app has been very useful for a handful of needs when automating certain tasks, or creating custom events for other connected app in the Shopify ecosystem.

Nolah Mattress
United States
Over 5 years using the app
December 12, 2025

Can be difficult to learn, but it's so worth the effort. Dedicate some time to learning how to create a working flow, and then automate everything you possibly can! Tip: Every time I create a new flow I add a step to the end that adds a specific tag to the product or order affected. That's an easy way to determine if the flow is actually working.

Harmony
United States
About 2 years using the app
December 25, 2025

Steep learning curve to get anything other than send email at set times or after simple triggers. Actually creating a flow that moves customers through states is daunting.
BUT - once you figure it out, it works like a charm.

Conundrum House
United States
Over 1 year using the app
January 15, 2026

I am still learning the "tech" side and the workflow assistant was incredibly helpful and easy to follow. It worked out the kinks quickly and helped me navigate issues.

Sisters Candle Co.
United States
About 1 year using the app
December 25, 2025

With the AI assistant, it made it a lot easier to come up with a flow that I had in mind. It was easy to use and setup.

Al Hilal Ummah Services
Singapore
Over 1 year using the app