Reviews (13,671)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 2, 2026

Shopify Flow is extremely useful once you understand how the triggers, conditions and customer segments work. I’ve used it to build automated customer journeys for rewards, returning customers and anniversary emails. It gives a lot of control without needing a separate automation app. There is a learning curve, especially around wait limits and segment logic, but overall it’s a very powerful tool for Shopify stores.

Millevita Australia
Australia
About 1 year using the app
August 28, 2026

Shopify Flow has been really great to have. I have been able to set up inventory alerts, flows to help launch sales, add tags, add products to collections and more. Plus, I'm sure there is a ton of other awesome stuff we can use Flow for.

My Medic
United States
Over 6 years using the app
July 9, 2026

Shopify Flow is an excellent automation tool, but it is missing native support for transactional emails. We can send marketing emails only to subscribed customers, but we cannot send service emails (such as shipping delay notifications) directly to customers from a workflow. Adding a native "Send transactional email" action with access to order variables would be a huge improvement.

Texland
Portugal
About 2 years using the app
June 27, 2026

Es muy intuitiva y fácil de usar, si seria mejor que expliquen más las variables que se pueden utilizar, una pequeña guía.

Lawa LegalTech
Colombia
10 months using the app
June 25, 2026

Großartig! Man kann so viel erstellen. Ich lasse mir zBsp. meine wöchentliche Bestsellerlisten schicken, sowie out-of stock Benachrichtigungen. Außerdem nutze ich es um Gutscheincodes für Bewertungen zu erstellen, die an Klaviyo gesendet werden.

YOU LOOK PERFECT
Austria
11 months using the app
June 23, 2026

Shopify Flow is incredibly powerful for automating store
workflows. The fraud risk capture rule works seamlessly
and saves a lot of manual effort. Highly recommended for
any serious Shopify merchant!

Trueroots Organic Spices
India
4 months using the app
June 20, 2026

Sometimes it will cancel out steps if you repeat them, if I have condition to check something, and then I re check it later, it seems to action on the opposite - which is very un ideal. Otherwise I absolutely love this app, You flow writer is amazing, your editor isn't, its very hard to edit complex flows after they have been created, but from scratch, with the right information provided, your flow is amazing.

What's on Aotearoa
New Zealand
Almost 2 years using the app
Shopify replied June 22, 2026

Hi, thanks for the review, we appreciate it. Regarding the issue, given the same data and state, a workflow will always work the same way. If you are seeing a condition work inconsistency then it's not configured correctly for the data it's seeing. I'd recommend testing it and looking at the results, or asking the community or Sidekick to evaluate it and see if there is a better way.

June 19, 2026

Excellent tool with endless possibilities, and combining the tool with AI to help with designing the workflow is genius. But make sure you validate the workflow, as the validation tool in Flow is also well-built.

Artbeat Studios
United States
6 months using the app
June 4, 2026

Flow ist eine extrem hilfreiche App, um Arbeitsabläufe in Shopify relativ einfach zu automatisieren. Besonders praktisch ist die Möglichkeit, individuelle Prozesse und Bedingungen flexibel abzubilden, ohne direkt eigene Apps entwickeln zu müssen. Gerade für Retouren-, Widerrufs- oder interne Organisationsprozesse spart Flow enorm Zeit und manuellen Aufwand.

Orange Jungle
Germany
Over 2 years using the app
May 29, 2026

Flow is a game-changer for automating store operations. Easy to set up, saves time, and works perfectly for order notifications and workflows. Highly recommended

Tumegacompra.com
United States
10 months using the app