Reviews (9,270)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant efficiency gains, saving 15-20 hours weekly by automating tasks. It's especially beneficial for small businesses and large catalogs, enhancing productivity with features like email workflows, product categorization, and SEO optimization. The visual workflow builder requires no technical expertise, and AI assistance simplifies setup. Merchants appreciate easy integration, intuitive drag-and-drop editor, and customizable templates, with ongoing updates improving functionality and usability.

February 21, 2026

The idea is great however it has been unable to perform most tasks I have asked for so far. I have used the Sidekick bot which has suggested multiple Flow tasks and then told me it couldn’t complete the task it suggested because no such function existed within Shopify

Braithwaite Gallery
United Kingdom
About 1 year using the app
January 26, 2026

Not very good. WE had a ton of fraud so we set our products to draft for just a few minutes, then when we made them active again our automation email with the product in it did not work, said our product was not found, and email was inactive. We had to re-select the same exact product that was selected before but deleted in the email. Could you imagine if we had to do this for a number of products? Ridiculous, as nothing changed with anything except turning product off and on for a minute. Clunky platform.

Sunsafe Rx
United States
Over 1 year using the app
January 13, 2026

Very difficult to use. Conditions are not easy to understand. AI could certainly help if it could create full flow following our requests / description. Also not being able to edit an existing flow by adding condition in teh middle of a flow is really not handy (you may add a new condition, but you can't link it to the rest of the flow / you must recreate all the flow from scratch)

My Retro Poster
Spain
9 months using the app
February 5, 2026

Limited in handling inventory changes

BULLBAR
United States
Over 2 years using the app
December 3, 2025

Confusing devexp. Annoying you can't have draft changes saved. Bizarre testing workflow is:

Duplicate prod workflow, edit to point to ngrok for localhost, and then retrigger fulfillment events.

I hate writing liquid for the HTTP JSON construction

Throne Science
United States
10 months using the app
January 20, 2026

Espero que en poco tiempo Flow tenga acceso a mas cantidad de datos, ya que es muy potente.

Felipe Varela Tienda
Spain
6 months using the app
December 30, 2025

good when it works but unintuitive and the AI sidekick or whatever is useless

Rewild at Heart
United Kingdom
12 months using the app
January 15, 2026

search doesnt work to build the flow. very frustrating

Kings Camo
United States
Over 8 years using the app
October 30, 2025

wish i could programmatically edit flows (e.g. export, edit JSON, re-import)
wish i could have multiple triggers (instead of near-identical duplicate flows)
wish i could copy-paste nodes
wish my whole screen wouldnt constantly shift every time i click on the background to deselect a node

dbrand
Canada
About 2 years using the app
November 26, 2025

Works some of the time, almost always need help from Shopify support to set up.

Barry's B2B
United States
Almost 6 years using the app