Reviews (94)

Overall rating
3.7
Counts per rating level
  • 51% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 15% of ratings are 1 stars
March 21, 2019

I used app,Great app and Free,
I like only Free,I would like to give 5 stars,Thank You.
http://sphb.inline

Sphb
France
7 months using the app
December 9, 2023

I use the Flow app on my website at BuyExcelTemplates.com to automatically tag customers based on what they purchased so I can then use in email marketing.

BuyExcelTemplates.com
United States
5 months using the app
August 12, 2022

Works well and is reliable, but I wish it could do more. It always feels it can do 90% of what you want it to, but that last 10% is just out of reach. I find the date based triggers to be severely limited (e.g. each day at this time do X, remove tag on this date date, etc.). App is a great starting point and could be very useful if they build out its capability a bit more.

Partake Brewing
Canada
4 months using the app
Edited February 22, 2024

how do i get support for this app ??????? shopify make it impossible to contact them
the description is very confusing and there is no way to contacts shopify app to get support on this app , PLEASE HELP !!!!!!!!!!
this is an update to the original review that was one star and i change it to 3 star since Paul managed to help me with some of the queries , however its still very hard to do straight forward task , i actually used React flow to create some of the more advanced flows , so i am updating this to 3 stars only due to Paul that he really went out of his way to help me, however the system is not user friendly ,

NYCK - New York City Kicks
United States
3 months using the app
Shopify replied November 28, 2023

You can see how to contact support in emails you've gotten from Shopify but also in the Settings / Plan area in the Admin. For Flow specifically, we do provide support through the community forums: https://community.shopify.com/c/shopify-flow-app/bd-p/flow

November 25, 2023

I created a flow to remove a tag if all variants of a product get to 0 on a specific location. I set up the flow perfectly (based on a preexisting template) but still do not work.

When i got to support, after half an hour of explanation from my end and generic responses like: " I understand you", "I will help you", i only got 2 mediocre attempts of a solution to my flow issue.
1) Try to turn it off and on
2) Try to create it again
Waste of time and lack of training of support personel

Harumi Belleza Coreana
Colombia
3 months using the app
Shopify replied November 28, 2023

Hi, we have tried to reach out to you but haven't received a reply. It looks like your support advisor provided a working solution for you to use, but you may have had a delay due to it being a very busy support weekend for Shopify (Black Friday)

June 18, 2018

Super app.. Gør mange ting meget bedre

Kopkdk
Denmark
3 months using the app
August 23, 2023

I am not using this as much as I should. I need more time in the day so I can play with all the toys that I have available.

My Ruby Lips
United States
3 months using the app
June 9, 2022

This is the Best Adds on for Shopify Advance Plan, I didn't know how much I needed this app until I tried it, the only problem that I am facing that a lot of times when opening the app it loads just for a second, and then it turns blank, nothing happens, I tried everything from clearing browser cache, deactivating browser adds on, to changing PC and browser, I found that it worked just on Microsoft Edge on one specific PC that we have, but I didn't understand why. So hope for a fix soon.

مكتبة بنيان
Germany
3 months using the app
Shopify replied June 9, 2022

Hi, thank you for your review. We are happy that you are finding Flow useful. It sounds like you are having some technical issues with loading the app. That should never happen. Please reach out to Shopify support to report the issue and we'll work to resolve whatever is happening.

October 14, 2022

Flow is classic Shopify. It's usable but mostly frustrating. It does some things but not generally enough things. It's slow. It's clunky. It breaks a lot. There's not enough documentation for it. At least it's free.

Quarantunes
Canada
3 months using the app
July 13, 2024

Nice for simple things, but missing many really useful Triggers and Webhook like Product type or template

Fountain Pen Hospital
United States
31 minutes using the app
Shopify replied July 15, 2024

Hi, thanks for trying out Flow. It's unclear what kind of trigger you would want for "product type" or "template". If you mean that you want to update those things, Flow can do that using the Send Admin API request action calling "productUpdate".