Reviews (98)

Overall rating
3.6
Counts per rating level
  • 50% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 16% of ratings are 1 stars
October 7, 2021

This app allows us to automate and structure processes around anything in Shopify and beyond. The new Flow has better overviews and more possibilities making it even more powerful.

Patta
Netherlands
Almost 4 years using the app
September 25, 2017

Excellent app. Allows us to automate some tasks. Why not replace boring repetitive tasks with software?

Would like to see some more options and triggers in the future. Great start.

Tesalate Towels
Australia
4 months using the app
June 18, 2018

Super app.. Gør mange ting meget bedre

Kopkdk
Denmark
3 months using the app
Edited November 12, 2021

Very useful app for automation such as customer and order tagging. My only complaint so far is that there are not order-related actions for fulfillment. For example, "if an order product type is X and fulfillment status shows as "partially fulfilled"> ACTION mark line item as "Fulfilled". Please add this feature! This would be incredibly useful for us. Another feature that would help is if there were "actions" related to products for bundling purposes. For example we have a product in our store that is a bundle composed of individual skus. The bundle has its own SKU and when ordered Shiphero shows the component skus in the bundle to our 3PL. Ideally, we could have a workflow that also does this in shopify. For example: If order contains X (bundle SKU product) ACTION replace with these items. This would allow us to accurately track the single SKU components sales within shopify.

Femme Detox
United States
Over 2 years using the app
Shopify replied May 3, 2022

Hi, thank you for the review and the suggestions. It’s important that we fully support Shopify triggers and actions, so we are working on an approach to allow many more actions. Stay tuned for details.

July 30, 2019

Started using this and looks very useful. BUT not supported by many other apps in the marketplace which lets it down as it has lots of potential. I want to score it 3.5 but can only score 3 or 4, so scoring 3.

Live Better With Staging Cancer
United Kingdom
Over 2 years using the app
September 29, 2020

Great idea, but not very reliable at any kind of volume. Lost track of the number of times, Flow simply decides to skip orders and not process them. Even worse, it seems like Shopify doesn't monitor it to detect when it's getting backed up and not processing.

UntilGone.com
United States
Over 2 years using the app
April 1, 2023

We have been using it for a couple months now to tag orders according to different criteria and it's been doing great for us so far.

Pack Turtle
United States
2 months using the app
August 27, 2019

I have used this app to quickly and easily add complex automations to my business. This app has saved our business tens of thousands of dollars in saved time and money. I'd give it 5-stars if there were a few more trigger events, but they seem to be adding more and more functionality to it every day so I'm sure the list of triggers will continue to grow.

Aquatell Canada
Canada
About 2 years using the app
May 2, 2022

Could be a great tool but it requires us to go through 15,000 clicks to run-segment our current base of customers as it's limited to 50 customers at a time. The real-time segmentation once created is working well so far. Could be much better coming from Shopify.

Sportdirect.ca
Canada
About 2 years using the app
Shopify replied May 23, 2022

Thank you for the review. I believe you are referring to the recently added feature to be able to run a workflow from the Admin’s Customer list. We’re sorry that we don’t yet have the ability to run a workflow on all of your customers. Hopefully you were able to finish your task by running 50 at a time.

May 9, 2018

It is good but would be better if you could add a trigger for order cancelled

Glo Box
India
Over 1 year using the app