Reviews (94)

Overall rating
3.7
Counts per rating level
  • 51% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 15% of ratings are 1 stars
September 22, 2023

The app is full of bugs. I need to reach out to support every time I create a new flow and they realize that the there are errors with the template variables.

Llama Naturals
United States
7 months using the app
Shopify replied November 7, 2023

Hi, thanks for your review. We tried repeatedly to reach out to you to better understand any defects you might have encountered. Flow takes quality and reliability seriously and there are no known issues with template variables.

October 20, 2022

great app, makes Shopify the greatest e-commerce CMS so far. but come on, send me an e-mail or a slack alert when a flow script makes an error !

Aventure bio
France
23 days using the app
Edited September 2, 2023

I had some issues with the app at first, but Paul came in and helped me set up everything correctly. The app runs smoothly and fulfills my orders automatically.

Liftmas Tree
United States
22 days using the app
December 27, 2018

This is fairly useful - it's like Zapier w/ access to your SQL database. In fairness, it's currently more handy in theory than in practice.

https://www.dopeboo.com

DopeBoo
United States
8 months using the app
Edited January 21, 2021

Nice, it would be great to have a trigger for order updated and triggers for changes to inventory on a particular location.

bryananthonys-preview
United States
7 months using the app
Shopify replied January 20, 2021

(Update) Hi thanks for the re-review. We do have a planned update that will enable you to add conditions based on inventory location.

October 6, 2023

I needed a very niche solution to a problem that there was no app for. This helped me get exactly what I wanted and will help me retail customers as I grow. I know nothing about code and how things work so I asked a question on what I wanted in their flow support and Paul_N | Flow Product Manager @ Shopify help me!!
I am sure I can do so much more with this app, will explore when I have time

Bendix Coffee Roasters
United States
15 days using the app
Shopify replied October 10, 2023

Thank you so much for the kind review. We are glad to help you find a solution through our community forum!

August 12, 2022

Works well and is reliable, but I wish it could do more. It always feels it can do 90% of what you want it to, but that last 10% is just out of reach. I find the date based triggers to be severely limited (e.g. each day at this time do X, remove tag on this date date, etc.). App is a great starting point and could be very useful if they build out its capability a bit more.

Partake Brewing
Canada
4 months using the app
November 25, 2023

I created a flow to remove a tag if all variants of a product get to 0 on a specific location. I set up the flow perfectly (based on a preexisting template) but still do not work.

When i got to support, after half an hour of explanation from my end and generic responses like: " I understand you", "I will help you", i only got 2 mediocre attempts of a solution to my flow issue.
1) Try to turn it off and on
2) Try to create it again
Waste of time and lack of training of support personel

Harumi Belleza Coreana
Colombia
3 months using the app
Shopify replied November 28, 2023

Hi, we have tried to reach out to you but haven't received a reply. It looks like your support advisor provided a working solution for you to use, but you may have had a delay due to it being a very busy support weekend for Shopify (Black Friday)

Edited February 22, 2024

how do i get support for this app ??????? shopify make it impossible to contact them
the description is very confusing and there is no way to contacts shopify app to get support on this app , PLEASE HELP !!!!!!!!!!
this is an update to the original review that was one star and i change it to 3 star since Paul managed to help me with some of the queries , however its still very hard to do straight forward task , i actually used React flow to create some of the more advanced flows , so i am updating this to 3 stars only due to Paul that he really went out of his way to help me, however the system is not user friendly ,

NYCK - New York City Kicks
United States
3 months using the app
Shopify replied November 28, 2023

You can see how to contact support in emails you've gotten from Shopify but also in the Settings / Plan area in the Admin. For Flow specifically, we do provide support through the community forums: https://community.shopify.com/c/shopify-flow-app/bd-p/flow

August 23, 2023

I am not using this as much as I should. I need more time in the day so I can play with all the toys that I have available.

My Ruby Lips
United States
3 months using the app