Reviews (83)

Overall rating
3.5
Counts per rating level
  • 46% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 19% of ratings are 1 stars
Edited December 22, 2022

The biggest problems are:

When you use variables to create conditions, you don't have access to those values in other steps, so you have to recreate all your logic in each step of the flow. For example, if I have a conditional that checks for a certain metafield key in your order line items skus, then in your action step, you'll need to recheck for that key using all the same logic. You can't pass values from one step to another. Which defeats the purpose of a conditional in most cases: if X, then do Y (to X). But X isn't accessible, so your flow actually goes if X, then if X do Y.

Also, you can use variables for things like metafield keys, but the app will throw an error saying the key is too long. But really, it's long because it's using liquid conditionals and loops, not because the actual value is long, which doesn't make sense.

Rad & Happy
United States
4 minutes using the app
October 20, 2024

ASKINKAYA
Türkiye
3 months using the app
May 14, 2024

IF & Co.
United States
Over 6 years using the app
November 30, 2024

A must in the My store Shop/App arena.

Adorn&Amuse
Australia
About 4 hours using the app
November 2, 2024

Exactly what I needed for setting up rules for certain conditions, including fraud, and other conditions. Thank you Shopify!

EMC2 Tech Store
United States
About 2 months using the app
October 9, 2024

Product hide flow not working.

Infinite Craze
India
About 16 hours using the app
Shopify replied October 17, 2024

Hi, for other people reading this, Flow's "Hide product" action is working correctly to unpublish products.

October 9, 2024

Create more problems in your life than solutions

Bing Bang
France
20 days using the app
September 17, 2024

QuickAttire
India
1 day using the app
September 16, 2024

Boutique SuzyQT
Canada
23 days using the app
September 8, 2024

b

RizzShopp
United States
About 2 hours using the app
May 31, 2024

I want to use this app to send an invoice automatically after purchase with manual payment but I cannot find "payment method ID" for manual payment. Please add some features about automatic invoice delivery.

BANG 행정사사무소
South Korea
44 minutes using the app
Shopify replied June 1, 2024

Hi, sending order invoices requires that your customer has payment terms. When that is true, you can use the action. See Flow's docs here and the note right at the top: https://help.shopify.com/en/manual/shopify-flow/reference/actions/send-order-invoice. Note that payment terms is a B2B feature available to Shopify Plus.

February 9, 2024

Good app

ottosoneofakind
Ireland
December 8, 2023

So cool, and it can do so much

The Pop Shoppe
Canada
November 20, 2023

Great app

Test
Japan
August 23, 2023

I am not using this as much as I should. I need more time in the day so I can play with all the toys that I have available.

My Ruby Lips
United States
2 months using the app
June 28, 2023

NÃO ESTOU CONSEGUINDO ABRIR O APP?
COMO FAREI PARA CORRIR ESTE IMPASSE?
Shopify FLOW GRÁTIS PARA INSTALAR? PODE HAVER COBRANÇAS ADICIONAIS?
VAMOS RESPONDDER, TURMA DO CHAT, VAMAS. PRECISO RESOLVER O PROBLEMA DESSE APP, SLUCIONAR CONSTITUCIONALISCIMAMENTE EM MINHA LOJA WWW.TORRESMAGAZINE.COM

Torres Magazine
Brazil
19 minutes using the app
Shopify replied June 28, 2023

Hi, thanks for reaching out. You are currently on the Basic plan which does not have access to Shopify Flow. For the Shopify, Advanced, and Plus plans, Flow is provided at no extra cost.

Edited November 12, 2021

Very useful app for automation such as customer and order tagging. My only complaint so far is that there are not order-related actions for fulfillment. For example, "if an order product type is X and fulfillment status shows as "partially fulfilled"> ACTION mark line item as "Fulfilled". Please add this feature! This would be incredibly useful for us. Another feature that would help is if there were "actions" related to products for bundling purposes. For example we have a product in our store that is a bundle composed of individual skus. The bundle has its own SKU and when ordered Shiphero shows the component skus in the bundle to our 3PL. Ideally, we could have a workflow that also does this in shopify. For example: If order contains X (bundle SKU product) ACTION replace with these items. This would allow us to accurately track the single SKU components sales within shopify.

Femme Detox
United States
About 1 year using the app
Shopify replied May 3, 2022

Hi, thank you for the review and the suggestions. It’s important that we fully support Shopify triggers and actions, so we are working on an approach to allow many more actions. Stay tuned for details.

October 7, 2021

In my opinion Flow is the single most valuable aspect of Shopify Plus! The biggest limitation of Flow is your imagination and the things I've been able to automate have been game-changers for our operations. One aspect I never expected was how affective Flow is in helping me build safety-nets and redundancies for problems that would go unseen without it. Probably my favourite app.

Landyachtz Skateboards
United States
8 months using the app
Edited January 21, 2021

Nice, it would be great to have a trigger for order updated and triggers for changes to inventory on a particular location.

bryananthonys-preview
United States
7 months using the app
Shopify replied January 20, 2021

(Update) Hi thanks for the re-review. We do have a planned update that will enable you to add conditions based on inventory location.

September 29, 2020

Great idea, but not very reliable at any kind of volume. Lost track of the number of times, Flow simply decides to skip orders and not process them. Even worse, it seems like Shopify doesn't monitor it to detect when it's getting backed up and not processing.

UntilGone.com
United States
About 2 years using the app
January 25, 2020

The Flow App helps us automate our new customer thank you cards and fulfillment. Simple, fast, and super powerful. 10/10.

Feature request: being able to add new product costs to orders. In the example of our thank you cards, it would be fantastic if we could add a set dollar amount extra to the COGS for that order. Then all our accounting would essentially be done in Shopify :)

Fair Felt
Canada
January 10, 2020

Great feature that comes with Shopify Plus as we played around with the feature while on the plan. Look forward to being back on!

Trivoshop
United States
About 1 month using the app
August 9, 2019

Great so far. Would be great if there were more product filters on the order level. Also integrating with other email partners would be ideal.

BH Cosmetics
United States
About 1 month using the app
Shopify replied March 8, 2024

Thank you for the review. For anyone reading this, Flow can access essentially all product data now.

July 30, 2019

Started using this and looks very useful. BUT not supported by many other apps in the marketplace which lets it down as it has lots of potential. I want to score it 3.5 but can only score 3 or 4, so scoring 3.

Live Better With Staging Cancer
United Kingdom
Over 2 years using the app
March 21, 2019

I used app,Great app and Free,
I like only Free,I would like to give 5 stars,Thank You.
http://sphb.inline

Sphb
France
4 minutes using the app
May 9, 2018

It is good but would be better if you could add a trigger for order cancelled

Glo Box
India
6 months using the app
February 14, 2018

Amazing app! I have cut out so many manual tasks with it. Make sure that you look at the Help Page for Flow, as it provides many downloads for some pretty amazing workflows! Check out their page here:
https://help.shopify.com/manual/apps/apps-by-shopify/flow
You can find more on Trello...
https://trello.com/b/xbQV80jG/shopify-flow-workflows

Urban Farmhouse Dallas
United States
22 days using the app