Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly pop-up, email marketing, and live chat features. They value its customizable templates and its effectiveness in growing email lists and boosting conversions. The customer support, especially staff members like Ryth, Jenni, Ciara, Vincent, and David, is praised for their promptness and assistance. The pricing is seen as good value, with the sticky welcome button and customizable email and SMS design being particularly appreciated. Merchants also find the analytics easy to understand and beneficial for their businesses.

November 17, 2022

I am actually new to this app and already love the different options it gives to build my audience which would ultimately lead to optimizing my sales. Thank you to Vincent for helping me with my email pop up! He was very kind and helpful and even showed me how to do it on my own when needed.

Stylush Boutique
United States
1 day using the app
March 13, 2023

Ryth is the BEST!!!! Helped me with all my issues and answered every question. 10 Star service!!! My pop up wasn't showing up and he fixed everything for me. Even looked over my emails to see if I did them right. I am really liking how this app sets up the emails and they actually "send" unlike the app I just uninstalled. It never sent one single email in 2 months. This app has everything, all in one place. It needs an upgrade for a FAQs on your chat box, hint to the developer, but that's just my opinion.

Oliver & Company Toys
United States
4 days using the app
November 12, 2022

Flowio works just fine, but I would like to adress one thing in particular - the customer support! This lady Ciara pops out of nowhere with all these AMAZING tips on how I can make my page look better. She was helpful, kind and understanding. Give that lady a raise. Again, she was amazing.

Hoodie Alley
2 months using the app
March 20, 2023

Ryth has been extremely helpful! He's been extremely kind and offering the best possible attention. That's the kind of customer service I love to get! Outstanding and quick onboarding support. I added this app because I replaced our e-platform for my site and this came with better price.

6 months using the app
Edited February 8, 2023

Great app. Very easy to use and have already been collecting new subscribers to my email list. I had a few issues when I changed my template and I didn't configure Flowio properly but I spoke with Jenni via the online chat and she quickly solved my problem. She has also given me lots of tips to ensure that the app doesn't slow my page and that it's optimised for mobile. Excellent customer service!!! I´m very happy :)

Djuni Vintage
12 days using the app
October 18, 2022

This app is nice to use. It's straightforward and user-friendly to navigate. I've found it a lot less frustrating to use than some other apps I've tried. I really appreciate the live support from Vincent, he helped me with a wonderful pop-up idea!

All Joy Gift Co.
United States
23 days using the app
December 5, 2022

Just started to use the app (free plan) but it's really complete for my needs at this time. No hided charge, which is a good point. Also, support is amazing. I had a small issue of configuration with shopify and Vincent took all the necessary time to help me find a solution (while he finished his workday). Really appreciated ! I recommend :-)

Urban Toucan
3 days using the app
October 18, 2022

After searching so many options, I finally found this app and it worked great for me. It really serves the purpose. Interface is user friendly. Besides this, their support system is also good. The team response quickly. Thank you so much Ciara for lightning fast respond every time I have issue with the apps.

Bob Rock
30 days using the app
December 26, 2022

So far, very satisfied with the app. It is easy to use, user friendly.

I have a small problem with sender email adress (nothing too big) that is in the fixing, thanks to Vincent, who is pulling all his knowledge to solve it and we are on a good way! He is doing everything that he can, to help us with it and I appreciate it so very much. I will be certainly using this app and hopefully Vincent will be there as our support :) Very happy with it!

Lauuwe - Awaken the beauty in you
16 days using the app
November 15, 2022

I used this amazing app to create a campaign to collect emails for my store. The support to set it up was great and it helped me get my marketing campaign on right away.

Pachamamista Art
United States
18 days using the app