Reviews (500)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting conversion rates and revenue through its integrated email/SMS marketing, pop-ups, and live chat features. They appreciate the customizable email templates and user-friendly interface that simplifies setting up email automations and campaigns. The app's performance is well-regarded for its effectiveness in managing marketing tasks. Customer support, particularly from staff members like Vincent, David, and Ryth, is noted for being prompt and helpful, available via live chat and Google Meet. The comprehensive free plan is also a significant advantage for merchants starting without initial investments.
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slow customer service to feedback
many debag in application
Hi Osama,
Thank you for submitting a review! We apologize for the slow response time. We understand that this is a frustrating experience, and we are committed to improving our customer support.
We are working on improving our in-app self-help resources to provide our customers with faster answers to their questions. Also, one of our representatives has reached out to you to address the issues you were having.
We appreciate your patience as we work to make improvements.
Sincerely,
The Flowio team
Great app, I could easily send mails to subscribers and Jei from the support team was quite helpful when I had questions.
Thanks for your positive reviews.
At Flowio, we always try to complete and enhance product quality, as well as customer service standards so that you always feel secure and satisfied when using our services.
Please feel free to reach us at any time, we are happy to assist always.
Flowio team.
i am using this app . this app is faster and more relevant and easy to handle to us. Thank you to David to help me to integrate this app..
Hi there,
Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.
Flowio's customer care team is always there to assist you in a timely manner.
Hope your business will compare with us. Cheers!
Flowio team.
I am new to Shopify and ecommerce in general. David was extremely helpful in teaching me how to use this app to manage customers better and shared some great tips on how to increase my conversion rates. The features are wonderful and easy to implement. I am looking forward to seeing the results.
Hi there,
Thank you for your words of encouragement, we feel very fortunate and honored to have a customer like you.
Flowio will continue to launch new features, helping merchants in their business, we will definitely notify you when everything is ready.
Cheers!
Flowio team.
Great customer service, David was really helpful and gave me some great tips to get started. Very useful!
Dear,
We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.
Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.
Cheers,
Bit of an issue sending the first email however support was about to resolve the issue promptly which was great. Far more customisations & flow then your average shopify apps which are great for marketing. Seeing how this goes but so far bravo
Hi there,
Your compliments and support make us feel proud. This gives us more confidence and motivation to continue to improve and perfect our products.
Thank you, wish your business will grow far and higher.
The Flowio team
David helped us migrate from the previous app, very fast and to the point response rate. Integrates pop-up, abandoned cart, subscriber emails and sms in just one app, which is great and very time and effort saving
Hi Alessia,
It's David here. It is so unexpected for me to get this sweet feedback.The whole team will keep on making Flowio become more complete, providing many convenient features, serving your business in the best way.
Thank you and wish you all the best. Cheers!
Flowio team.
My live chat with David was amazing. He was so friendly and patient with me. He helped me set up within a few minutes my automations.
Dear,
We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.
Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.
Cheers,
Great support! Easy communication and instant help with setting up all the features. Thank you David
Dear,
We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.
Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.
Cheers,
Above & beyond customer service! I had the pleasure of David helping me to set up my pop-up on my website. David made me such a great pop-up design voluntarily. And, made great suggestions of how to time my pop-up.
Hi there,
Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you.
You will always be accompanied by our Customer Success team during your journey with Flowio. Again, thank you so much!
Cheers