Reviews (500)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that enhance conversion rates and revenue. It effectively manages email and SMS marketing, pop-ups, and live chat, boosting email list growth and customer engagement. The interface is user-friendly, with customizable templates and reliable performance across devices. Customer support is praised for being responsive and helpful, ensuring effective use of the app’s features.

January 25, 2022

Great app! User friendly and great customer service. I haven't had any issues that haven't been dealt efficiently and timely by this app.

Darlingjexpo
United States
About 3 years using the app
Zopi ⭐ replied January 25, 2022

Hi,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.

Our Customer Success team will always be with you at every step of the journey. Enjoy your stay with Flowio.

Cheers!

December 8, 2021

Wow, as soon as I downloaded the app, I was helped and guided immediately. David has helped me create the best pop ups for my website! He even hopped on a video call to help me thoroughly. Overall a great experience and looking forward to further working with Flowio.!

Drea Te
United States
About 3 years using the app
Zopi ⭐ replied December 8, 2021

Hi there,

Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you.

You will always be accompanied by our Customer Success team during your journey with Flowio. Again, thank you so much!

Cheers

December 12, 2021

this app is great. can build automation flows and send emails for free up to 20,000 emails which is great! they have email tamplets and the app it self is very nice and easy to understand. Plus the customer survice is always there and ready to help:)

Ronastyles
Israel
About 3 years using the app
Zopi ⭐ replied December 12, 2021

Hi,

We are extremely happy to receive such good words from you. This is a huge motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

November 26, 2021

I'm still working with the app, but so far it's doing what I want it to do. And the customer service this company provides is AMAZING! I've provided customer service and tech support for many years, and David anticipated my needs in ways I hadn't even imagined he would! And he checked in all along the way to make sure everything was going smoothly. This gives me hope for company/customer interactions.

dhyana Essentials
United States
Almost 3 years using the app
Zopi ⭐ replied November 27, 2021

Hi there,

Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.

Flowio's customer care team is always there to assist you in a timely manner.

Hope your business will compare with us. Cheers!

Flowio team.

February 3, 2022

I was so amazed at how willingly the help was and eager to get things moving fast! I will definitely be using this app for the long run!

LandTBoutique
United States
Almost 3 years using the app
Zopi ⭐ replied February 3, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

December 9, 2021

Great App! The service staff was extremely friendly and helpful. he approached me when he found that I was having some trouble ! 10/10 recommend!

Helen Accessories
Singapore
Almost 3 years using the app
Zopi ⭐ replied December 9, 2021

Hi,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.

Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.

Cheers,

March 13, 2022

Used this app for email pop ups and Dave was super helpful and speedy. Really nice pop up and easy to make changes and set up

Kismet Klay
United Kingdom
Almost 3 years using the app
Zopi ⭐ replied March 13, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

September 28, 2021

Great app, I could easily send mails to subscribers and Jei from the support team was quite helpful when I had questions.

TOOL
Türkiye
Almost 3 years using the app
Zopi ⭐ replied September 28, 2021

Thanks for your positive reviews.

At Flowio, we always try to complete and enhance product quality, as well as customer service standards so that you always feel secure and satisfied when using our services.

Please feel free to reach us at any time, we are happy to assist always.

Flowio team.

March 1, 2022

I used this app to create the newsletter pop up and emails. The app is very easy to use, the customer service (Dave) is very helpful and efficient!!

EASTNOMADS.CO
Singapore
Over 2 years using the app
Zopi ⭐ replied March 1, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

April 8, 2022

Flowio is one of the best apps I have used on Shopify to date. The customer service is top notch. Have worked with David & Vincent who both have been super helpful. Glad I switched to this app for our Email Pop-Up!

Teeupstore
United States
Over 2 years using the app
Zopi ⭐ replied April 11, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,