Reviews (500)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that enhance conversion rates and revenue. It effectively manages email and SMS marketing, pop-ups, and live chat, boosting email list growth and customer engagement. The interface is user-friendly, with customizable templates and reliable performance across devices. Customer support is praised for being responsive and helpful, ensuring effective use of the app’s features.

November 26, 2021

I'm still working with the app, but so far it's doing what I want it to do. And the customer service this company provides is AMAZING! I've provided customer service and tech support for many years, and David anticipated my needs in ways I hadn't even imagined he would! And he checked in all along the way to make sure everything was going smoothly. This gives me hope for company/customer interactions.

dhyana Essentials
United States
Almost 3 years using the app
Zopi ⭐ replied November 27, 2021

Hi there,

Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.

Flowio's customer care team is always there to assist you in a timely manner.

Hope your business will compare with us. Cheers!

Flowio team.

December 9, 2021

Great App! The service staff was extremely friendly and helpful. he approached me when he found that I was having some trouble ! 10/10 recommend!

Helen Accessories
Singapore
Almost 3 years using the app
Zopi ⭐ replied December 9, 2021

Hi,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.

Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.

Cheers,

September 28, 2021

Great app, I could easily send mails to subscribers and Jei from the support team was quite helpful when I had questions.

TOOL
Türkiye
Almost 3 years using the app
Zopi ⭐ replied September 28, 2021

Thanks for your positive reviews.

At Flowio, we always try to complete and enhance product quality, as well as customer service standards so that you always feel secure and satisfied when using our services.

Please feel free to reach us at any time, we are happy to assist always.

Flowio team.

Edited April 1, 2022

I liked using the app to create my pop up, it was fun to do and Vincent is great for optimizing the mobile version for me. I'm going to set up my email signature, hopefully I won't have any issues.

Bliss Beauty Tresses
Canada
Over 2 years using the app
Zopi ⭐ replied April 4, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

October 23, 2021

i am using this app . this app is faster and more relevant and easy to handle to us. Thank you to David to help me to integrate this app..

The Skin Pantry
India
Over 2 years using the app
Zopi ⭐ replied October 23, 2021

Hi there,

Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.

Flowio's customer care team is always there to assist you in a timely manner.

Hope your business will compare with us. Cheers!

Flowio team.

Edited November 15, 2021

I am new to Shopify and ecommerce in general. David was extremely helpful in teaching me how to use this app to manage customers better and shared some great tips on how to increase my conversion rates. The features are wonderful and easy to implement. I am looking forward to seeing the results.

Arceneaux Curls CO.
United States
Over 2 years using the app
Zopi ⭐ replied October 27, 2021

Hi there,

Thank you for your words of encouragement, we feel very fortunate and honored to have a customer like you.

Flowio will continue to launch new features, helping merchants in their business, we will definitely notify you when everything is ready.

Cheers!
Flowio team.

April 13, 2022

Great customer service, David was really helpful and gave me some great tips to get started. Very useful!

The Drop Studio
Australia
Over 2 years using the app
Zopi ⭐ replied April 13, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

November 22, 2021

Bit of an issue sending the first email however support was about to resolve the issue promptly which was great. Far more customisations & flow then your average shopify apps which are great for marketing. Seeing how this goes but so far bravo

Titan Pop Culture
Australia
Over 2 years using the app
Zopi ⭐ replied November 24, 2021

Hi there,

Your compliments and support make us feel proud. This gives us more confidence and motivation to continue to improve and perfect our products.

Thank you, wish your business will grow far and higher.

The Flowio team

October 26, 2021

David helped us migrate from the previous app, very fast and to the point response rate. Integrates pop-up, abandoned cart, subscriber emails and sms in just one app, which is great and very time and effort saving

Finerblack Jewelry
Germany
Over 2 years using the app
Zopi ⭐ replied October 26, 2021

Hi Alessia,

It's David here. It is so unexpected for me to get this sweet feedback.The whole team will keep on making Flowio become more complete, providing many convenient features, serving your business in the best way.

Thank you and wish you all the best. Cheers!

Flowio team.

April 26, 2022

My live chat with David was amazing. He was so friendly and patient with me. He helped me set up within a few minutes my automations.

XRAYish Styles Co
United States
Over 2 years using the app
Zopi ⭐ replied April 27, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,