Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly pop-up, email marketing, and live chat features. They value its customizable templates and its effectiveness in growing email lists and boosting conversions. The customer support, especially staff members like Ryth, Jenni, Ciara, Vincent, and David, is praised for their promptness and assistance. The pricing is seen as good value, with the sticky welcome button and customizable email and SMS design being particularly appreciated. Merchants also find the analytics easy to understand and beneficial for their businesses.

August 7, 2023

very difficult to set up a pop-up window and finally it doesn't work at all, and this app not any help for my mobile display

5 STARS HOUSE
China
2 days using the app
Flowio⭐ replied August 9, 2023

Hi Kun Lin Yuan,

Thank you for submitting a review for our app!

Please accept my sincerest apology! We understood this experience was underwhelmed and we would have felt the same way.

I do see that one of our representatives has reached out to you to provide a solution. Can you please double-check and try it?

Once again, my apologies that you have had the experiences that I believe no one would want from a customer service team. I can assure you that the level of support from my team is improving, and we will try our best to assist you.

Looking forward to hearing from you soon.

Best regards,
Flowio team

June 16, 2022

The app is easy to use and is easy to makes great-looking emails. I ran into a couple of problems here and there but the customer service team was great and fixed my issues with no time to spare.

Uthoria Project
United Kingdom
About 1 month using the app
Flowio⭐ replied June 16, 2022

Hi,

Thank you so much for your feedback and for choosing Flowio.

Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.

Thank again, and have a wonderful day!

Sincerely,
Flowio Team

September 14, 2022

Just started using this app. It's not extremely intuitive for the user but the customer service chat support was excellent!

Amana Coffee & Tea
United States
2 days using the app
October 25, 2021

Really good app, easy and good design.
Support so fast and nice, they helped me with my problem in minutes

EpiluxeSkin
Italy
15 days using the app
Flowio⭐ replied October 25, 2021

Hi there,

Your compliments and support make us feel proud. This gives us more confidence and motivation to continue to improve and perfect our products.

Thank you, wish your business will grow far and higher.

The Flowio team

December 14, 2021

The customer support has been great, I am still learning how to use the app but so far it has been easy to set up my automation's. It would be good if there were some more font options in the editor and maybe a way to store brand colours?

Bloss Baby and Kids
New Zealand
5 days using the app
Flowio⭐ replied December 15, 2021

Hi,

Your feedback is very much appreciated. These comments has been well noted and we promise to keep working day by day to perfect the app for merchants like you.

You will always be accompanied by our Customer Success team during your journey with Flowio. Again, thank you so much!

Cheers!

February 17, 2023

No Support, long response times ...., they offer a online chat but you dont get any response or feedback in accaptable times ...

Pergola24
Austria
3 months using the app
January 29, 2022

i prefer speck in italian because i'm in italian market. i'm so sorry, that's my problem but i'm a customers.

DrinkNow Bologna
Italy
5 days using the app
Flowio⭐ replied January 29, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

November 28, 2021

A little flaw, but the customer service is still very enthusiastic. Hope that the function will be more and more perfect, I will try with this, thak you

1MORE
United States
About 5 hours using the app
Flowio⭐ replied November 29, 2021

Hi there,

Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.

Flowio's customer care team is always there to assist you in a timely manner.

Hope your business will compare with us. Cheers!

Flowio team.

July 24, 2022

App worked great UNTIL it stopped working. Not able to log in at all and the reason I am needing to log into the app is because there is an error on my PopUp and now I can't fix it!

Straight From The Scalp
United States
3 months using the app