Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and powerful features such as email marketing, pop-ups, and live chat. Many have seen an increase in leads and conversions, attributing this to the app's effective design and professional templates. The customer service is frequently praised, with staff members like Ryth, Jenni, Vincent, and David often mentioned for their exceptional assistance. This app is seen as a game-changer, aiding merchants in growing their email lists and optimizing their marketing campaigns.

August 2, 2022

This seamed like a simple process. Great assistance was offered in the process of setting it up. The communication was quick and clear

Lalumi
Canada
8 months using the app
Flowio⭐ replied August 4, 2022

Hi,

Thank you so much for your feedback and for choosing Flowio.

Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.

Thank again, and have a wonderful day!

Sincerely,
Flowio Team

December 5, 2021

I wanted to install email opt-in popup and while browsing, I came across this brand new app on shopify. I got dedicated help from Ryth who was with me to setup step-by-step and guided me through the whole process. I'd love to use this app for more options it offers. Their customer service exceeded the expectations, Ryth was exceptional in helping me. Go Flowio!

Yarrov Kids Apparel
United States
7 months using the app
Flowio⭐ replied December 5, 2021

Hi,

It's Ryth from the Customer Support team here.

Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you.

You will always be accompanied by our Customer Success team during your journey with Flowio. Again, thank you so much!

Cheers

June 17, 2022

Vincent was great in helping me set up the app!!! I look forward to using it- I a m new so I don't have much feedback yet. Thanks

BENE Handbags
United States
7 months using the app
Flowio⭐ replied June 20, 2022

Hi,

Thank you so much for your feedback and for choosing Flowio.

Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.

Thank again, and have a wonderful day!

Sincerely,
Flowio Team

Edited October 22, 2021

Very good support, David supported me very well. Easy-to-use application. I will recommend friends to use. Amazing customer service.

K.O.E HOUSE SHOP
United States
7 months using the app
Flowio⭐ replied October 23, 2021

Hi there,

Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.

Flowio's customer care team is always there to assist you in a timely manner.

Hope your business will compare with us. Cheers!

Flowio team.

Edited October 20, 2021

David from Flowio was fantastic at helping me create an email campaign and automating an abandoned checkout flow campaign. The app is easy to use and the pop-up feature has really helped to grow my email list. Amazing customer service.

Bobby_and_Bella_uk
United Kingdom
7 months using the app
Flowio⭐ replied October 20, 2021

Hi Laura,

Your compliments and support make us feel proud. This gives us more confidence and motivation to continue to improve and perfect our products.

Thank you, wish your business will grow far and higher.

The Flowio team

March 12, 2022

Very useful app, can do a lot with it. Looking forward to seeing how it will boost my conversions. The developer of this app is super helpful and very responsive. Went above and beyond to help me out with checking if my flows and popups were correct. Definitely recommend!

Bro Glo
United States
7 months using the app
Flowio⭐ replied March 12, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

July 6, 2022

I really appreciate team of that app to make my goal. I using Pop-up and Live chat, and I can say that it is the most beautiful and useful experience that I had. Also support team are very responsive. Thank you very much!

Adeena Jewelry
Indonesia
7 months using the app
Flowio⭐ replied July 6, 2022

Hi,

Thank you so much for your feedback and for choosing Flowio.

Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.

Thank again, and have a wonderful day!

Sincerely,
Flowio Team

November 23, 2021

I've tried and tried SO MANY email marketing apps and was never fully satisfied - UNTIL NOW. The interface is easy, not too overwhelming. You actually have a lot of freedom to customize your emails which is horrible in most apps (I've tried Omnisend and Klaviyo among many others). AND this app comes with a live chat - which is amazing!! I couldn't figure out right away how to edit the welcome email in the workflow - customer service replied right away and gave me a Demo and I swear I've never felt so excited to start working with an app! Really, really great customer service that even offers customization (e.g. adding fonts - which was always a big issue in other apps because nobody seems to care about how important branding actually is). They also have some great features like a sticky welcome button when users close the email subscription pop up! The app is currently only free because its very new, so I recommend GO FOR IT - because this is the best app you can find on Shopify (believe me, I've tried so many) and we as merchants have the ability to help shape it! I'm one of those people who doesn't like paying for apps, but for this one I would! Thank you Vincent so much for your demo!! You guys will make so many shopify users happy! I'm definitely the happiest person right now!

Slick Slippers
Germany
7 months using the app
Flowio⭐ replied November 23, 2021

Hi there,

Your compliments and support make us feel proud. This gives us more confidence and motivation to continue to improve and perfect our products.

Thank you, wish your business will grow far and higher.

The Flowio team

April 11, 2022

The customer service on this app is wonderful. I was a bit confused with setting my campaign up but David did an amazing job at helping me through the chap. He was knowledgeable, fast, and efficient.

Nubian Hair Temple
United States
7 months using the app
Flowio⭐ replied April 11, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

April 7, 2022

I have used it for the last 2 months with significant results. I recovered a lot of sales with the flows and I'm very happy with it!

ExxtraWod
Netherlands
7 months using the app
Flowio⭐ replied April 7, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,