Reviews (500)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for boosting conversion rates and revenue through its integrated email/SMS marketing, pop-ups, and live chat features. They appreciate the customizable email templates and user-friendly interface that simplifies setting up email automations and campaigns. The app's performance is well-regarded for its effectiveness in managing marketing tasks. Customer support, particularly from staff members like Vincent, David, and Ryth, is noted for being prompt and helpful, available via live chat and Google Meet. The comprehensive free plan is also a significant advantage for merchants starting without initial investments.
Refine
-
By rating
I am a new Flowio user, and I was assisted by Vincent with customer service. He has been extremely helpful and gone above and beyond since I installed the app. His excellent customer service deserves five stars!
Hi,
Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.
Our Customer Success team will always be with you at every step of the journey. Enjoy your stay with Flowio.
Cheers!
Works great David helped out with most of the setup now working well throughout the website. This app has everything needed in one place which works well.
Hi there,
Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you.
You will always be accompanied by our Customer Success team during your journey with Flowio. Again, thank you so much!
Cheers
Professional service, fast and very helpful customer service. Highly recommend - I was helped in the design and the site is easy to use, there is no difficulty
Hi there,
This is David from the Customer support team.
Thank you for your kind words. This really encourages our team to continue to bring the best services to our valued customers.
Best wishes for your business, we are proud to be a small part of your success.
Cheers!
This is overall a very reliable app to use. In special, thanks to dave who helped me to setup my campaign.
Dear,
We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.
Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.
Cheers,
I asked a very specific question on the application and Ciara helped me all the way for it. Thank you for your help !!
Hi,
Thank you so much for your feedback and for choosing Flowio.
Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.
Thank again, and have a wonderful day!
Sincerely,
Flowio Team
We just installed this app to announce our new store and give it a try for future marketing communications. David was awesome in walking us through the steps necessary to get us going.
Hi,
Thank you so much for your feedback and for choosing Flowio.
Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.
Thank again, and have a wonderful day!
Sincerely,
Flowio Team
this app is so good to put it in your online store and if you had any sort of problem you will get a huge support by the Flowio team.
DAVID is amazing, he created a beautiful pop up for my store in the matter of minutes. Very professional, he's the best!
Hi,
Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.
Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.
Cheers!
New to this app, but already gave me a nice impression because the staff is paying super attention to you. I forgot to implement something and I immediately received a message from David ( in my native language! which was very cool ) asking me if he can help me remediate it. I let him do that and in a few minutes all was implemented correctly. So 5 stars for customer service and so far for the app too! Happy I chose this app. Thank you!
Dear,
We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.
Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.
Cheers,
Good app for popup. And it is kind of Jennie to help me solve the problems and give me some advice on setting.