Reviews (111)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, customization options, and robust features like conditional logic and multi-step questionnaires. It's ideal for businesses needing custom forms and is known for enhancing website functionality. The customer support is quick and helpful, and the app is considered affordable, offering more features than other options. It's a time-saving tool that improves customer inquiry management.

Edited December 12, 2018

Eager and happy to assist us on whatever we needed on our form. Had to get custom html into our form

Coyne Store
South Africa
Over 1 year using the app
Edited January 30, 2020

Very good app and an AWESOME SUPPORT! I had 2 requests that have been fulfilled in a very short time due to a tight schedule. Thank you again!

Ethni Beauty Market
France
About 1 year using the app
April 17, 2019

App really works and helpful. It's amazing and support are very responsive. Good Job Form Builder Team!

Greenair
United States
About 1 year using the app
AAAeCommerce Inc replied April 27, 2019

Thank you so much for the five-star review! We really appreciate it! 😊

February 7, 2023

Super responsive to help me out with the issue I was having. Not the most visually appealing forms but you can customize them if you know how to code. Coding is not necessary. Works exactly as expected. I have a newer template and this works seamlessly.

MomentumBox
United States
About 1 year using the app
April 22, 2019

Great app and Great service. A majority of my business comes from forms and this one is a keeper. I like the conditional logic that shows certain fields based on answers in other fields. I also like the auto emails it will send upon submission of the forms, to the customer and to me. You can send them from your own email and you can customize the emails with form entries for added personalization. The support has been there to help me through a few issues as well!

Wholesale Cabinet Supply
United States
About 1 year using the app
AAAeCommerce Inc replied April 27, 2019

Thanks so much for the five-star review :) We really appreciate it!

Edited September 17, 2019

Much improved from what it used to be, great value for money and does everything we need it too! Support is good too. use it on our site www.annalise.co.uk

Annalise Jewellery
United Kingdom
About 1 year using the app
November 8, 2022

L’app funziona benissimo, molto meglio di svariate altre che ho provato, il servizio clienti è rapido e eccezionale, la consiglio!

Biloak
Belgium
11 months using the app
February 20, 2021

This app is so simple to use and set up and the support is phenomenal. I needed assistance on a multi language site and support just logged in and updated the code for me. Excellent app and support Thanks

Reliable POD Germany
Germany
10 months using the app
Edited December 27, 2022

It's a pretty good app. You get a lot of customization features, and the conditional logic is the best way to handle customer inquiries. The support is relatively responsive and they can help with all of your needs. Would definitely download 10/10

NFDVapes
United States
10 months using the app
AAAeCommerce Inc replied November 5, 2022

Hi NFDVapes,

Sorry for the issue you faced, as we are changing our support system to Hubspot. Due to the migration, we lost a few tickets and we are very sorry for that.

Our support contacted you about the issue and we are 100% committed to apps and supporting them

Thanks
Form Builder Support

July 25, 2020

Great service on modifying an app for me! Took a day or two but know I got a custom order form for multiple products for my special catalog shoppers. Thank you for your service

keith@deepseadreams.com

Deep Sea Dreams
United States
9 months using the app