Reviews (111)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, customization options, and robust features like conditional logic and multi-step questionnaires. It's ideal for businesses needing custom forms and is known for enhancing website functionality. The customer support is quick and helpful, and the app is considered affordable, offering more features than other options. It's a time-saving tool that improves customer inquiry management.

June 3, 2020

I am looking to set up a multi-step form and this one turns out to be the best.

I've spent days searching only to find that no other Apps support the Page Break feature.

Since the fields are way too many (with image demonstration), it would be nice to divide them into different sections and loads at a later stage.

Room for improvement:
1) add the padding setting.

For now, I have to manually create the tag for some spacing, or the submit button would stick to the Pre-Next bar.

2) Loading speed
The shorter code generated requires at least 8 seconds until the whole content shows up. Maybe that's because the form has too many fields as I said before. And it takes time to connect to this APP as well. So I decided to copy the complete HTML code on the dashboard page. Now it loads much faster.

Overall I am very satisfied with this App and would recommend to anyone who needs a multi-step questionnaire. Besides, customer support is very responsive as well, almost the same-day reply.

SkyGenius Online
United States
9 months using the app
AAAeCommerce Inc replied June 10, 2020

Thanks for your feedback. Our team is working on it and will update this shortly. We are also launching few more better options to embed code in next few days.

Edited November 16, 2018

Excellent app and even better customer service! The conditional logic is an awesome feature and pretty easy to use once you get the hang of it. Developer's responses to my questions were prompt and professional and a couple of bugs I had with one form were resolved quickly! Highly recommend!

Customhockeyuniforms Com
United States
9 months using the app
October 25, 2022

This application help you to set redirection email when you have drawer with different subject and you want to create a ticket on CRM ! It was very helpful on Shopify to find this. Support team are very great ! They help us a lot and they are very friendly ;)

La Belle Boucle
France
9 months using the app
January 25, 2019

Fantastic support for this app! It accomplished exactly what I was looking for and with all of the theme variations out there in the world of Shopify they really stand behind supporting their application.

Sonix Wholesale
United States
8 months using the app
March 16, 2022

Awesome app! Helps us to create wholesale-/customer accounts with several tags. Quick help via chat also :)

Re-Athlete
Germany
8 months using the app
Edited September 17, 2018

We use this app to gather product registrations. It's easy to use and comes with a lot of great features. And when I wanted to tweak something the form doesn't let me do, I reached out to support and they did it for us in a jiffy. Thanks!

Techture
United States
8 months using the app
May 31, 2023

Overall, a good app! Serves our needs for limiting access to verified wholesale customers. It allows us to approve or deny all new customer registrations. Support has been very helpful, too.

World Gems And Fossils
United States
8 months using the app
August 5, 2021

Very easy to use and had a minor problem with some HTML code. Customer service answered quickly and had the error fixed within 24 hours. Highly recommend this app!

The Flower Market on 7th
United States
8 months using the app
AAAeCommerce Inc replied September 22, 2021

We're so glad to hear that the support and setup have been super smooth for you! Thanks so much for this awesome review, and don't hesitate to reach out if you ever need help ✨

January 31, 2019

Great and reliable app, easy to create a form and deploy it. It's customizable so that we can adhere to our brand standards. I've had to reach out to support a couple times; they are thorough and quick! Great job!

Wilde Brands
United States
7 months using the app
February 22, 2023

This is the first time I met online with the AI Trillion team. I am writing straight my the heart. The AI Success Team stayed with me until my enquiries turned into satisfactory results. They were very polite and helpful in every step of the way; never looking down on algorithm coding illiterates like me. As for the downside, I can only say one: I regret NOT KNOWING the AI Trillion team much earlier. As a result, I suffered incalculable loss of time, money vanished and resources wasted. Since I'm exporting luxury foods, principally premium Japanese Wagyu to the globe, I cannot have an average website. Since your eyes will NOT lie to you, kindly see for yourself what AI Team has done. Click on wagyufarmsofjapan.com. VEE DAVID, Miyazaki, Japan.

Wagyu Farms of Japan LLC
Japan
6 months using the app