Formful – Contact Form Builder

Formful – Contact Form Builder

Reviews (69)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
August 15, 2024

This app is incredibly easy to use, with a smooth setup and intuitive features. What truly stands out is the outstanding customer support. Anytime I needed help, they responded quickly with clear solutions. I'm very impressed with both the app and the service. 10/10, highly recommend it for any Shopify store!

Gemini Sound
United States
4 months using the app
July 2, 2024

I’ve been using Formful for a while now, and I absolutely love it. It’s everything I wanted and more. The interface is simple, intuitive, and user-friendly, making it a breeze to create and manage forms. It feels like what Shopify should’ve built from the start.

Formful seamlessly integrates into my workflow, allowing me to gather and organize data without any hassle. The customization options are fantastic, giving me the flexibility to tailor forms to my exact needs. Plus, the analytics and reporting features are top-notch, providing valuable insights that help drive my business forward.

Overall, Formful is a game-changer. It’s reliable, efficient, and truly enhances my productivity. If you’re looking for a form-building app that ticks all the boxes, look no further. Formful is the real deal.

Félix & Norton
Canada
10 months using the app
July 16, 2024

Formful is an easy to use App for your Shopify Store. I had some special requests, which were answered really fast and really professional. Now I am 100% happy and I tried different form apps, but this is the best!

ViaFino
Austria
13 days using the app
June 25, 2024

Form doesn't get emailed to the email addresses - even though it has been configured to. Sent a message to their support over a week ago and no response. This is a paid app and I would expect better. I now have to uninstall this app, find a new one, and rebuild all the forms. Do not recommend.

Thrive
United Kingdom
About 1 month using the app
HerculesApps replied June 28, 2024

Hello Thrive,
I was sorry to see your 1-star rating, especially since I responded to your message from June 20th the very next day on June 21st.
After that, I didn't receive any further emails from you.
After seeing your review, I directly reached out again with more details about my investigation into the issue.
Our emails are being sent out successfully, we have already checked that in our email sending service, so there's no need to worry.
Best regards
Stefano

November 1, 2024

Great application and service, very quick responses

LOUD MOUTH LDN
United Kingdom
31 minutes using the app
July 3, 2024

This is an extremely well conceived app. It meets my current needs perfectly. Give it a shot!

Canal Alarm
United States
9 days using the app
June 14, 2024

Amazing,

this App is perfect and fullfill all my needs.
Made with brain i would say.

Just there is a problem with the VAT field if its required, it allways says i need to fill it even its filled.
Same for the phone field if a check the validation, even the format is correct it says its not correct.

If this works, you have a new customer. Many thanks.

softwarekong
Germany
3 days using the app
HerculesApps replied June 17, 2024

Thanks for your 5-star rating!
Please reach out to contact@herculesapps.com, so I can help you directly with your issues.

Edited June 17, 2024

needed a Theme added, took a while but eventually got it fix, app is good and integrates well with my theme.

NWADI BEAUTY
United States
17 days using the app
HerculesApps replied June 17, 2024

Hello NWADI BEAUTY,
sorry for the late reply in the live chat, but as you already know, I added Capital theme support for you as fast as possible.
I appreciate it, if you can rethink your review and rate the complete app.
Thanks!
Kind regards
Stefano

May 9, 2024

Pretty good but usability and customizability could be better. But hey, I only paid 5 dollars so (shrug)

The Mellow Makery ATX
United States
2 months using the app
May 3, 2024

Had incredibly support in minutes. Worked perfectly for us, especially with hidden fields.

We need a tool like this to capture information when a customer wants to order a custom or made-to-order product. This will allow us to do that with ease, and also ease of the customer since we can use the form to capture most information without the customer needing to input it themselves, which saves time for them and speeds up the process.

Materie
United States
About 2 hours using the app