Reviews (65)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
September 29, 2023

I've been using this form app on my Shopify store for a while now. It's straightforward to set up and integrates well with the platform. The customization options are sufficient for my needs, and I appreciate the simplicity of the design. It does what it's supposed to do without any unnecessary complications. The customer support has been responsive the few times I've reached out. Overall, a solid choice for anyone looking for a reliable form app for Shopify.

BDI Equipments
Canada
5 months using the app
HerculesApps replied October 5, 2023

Thank you for your extensive positive review! You can always contact me again in case you need further assistance :)

January 19, 2024

A lovely little app which allows you to add multiple forms to your Shopify site. I chose this app as new sign ups are fed directly into my customer base on Shopify and can easily be added into my customer journey without the need to manually export the data.
The forms are very much matched to my Shopify theme so they look good and don't look out of place. One of the benefits of this app being build specifically for Shopify stores.
I struggled initially to set everything up as I wanted, so was very grateful for the speedy replies and patience of the app founder and developer, Stefano. Also, initially the App could be used with my theme....but Stefano quickly rectified this. Ask you you shall recieve seems to be his mantra :)
It is only my first day of using the app, so I am yet to discover the full benefits, but it all looks very promising :)

KFDJewellery
United Kingdom
1 day using the app
HerculesApps replied January 22, 2024

Dear Karen,
Thank you so much for your thoughtful review! I'm glad I could assist you in a timely and effective manner with the initial setup challenges you faced. Feel free to reach out if you need any more support.
Warm regards,
Stefano

May 8, 2024

Nach anfänglichen Schwierigkeiten läuft nun alles. Danke für den Support.

Handyschmiede
Germany
2 days using the app
August 25, 2023

Extremely good and exactly what you need to create the best forms.

Especially great is that the styling is taken directly from the theme. Thus, the form fits perfectly into the store without having to configure anything. I was a bit skeptical but it works perfectly.

The drag and drop builder is intuitive to use and the forms can be easily created according to your own ideas. There are a lot of fields available - everything you need. There is even a Product Autosuggest field so that the customer can search for and select a product within the form. Very interesting for product-specific questions, for example.

Google reCAPTCHA can also be connected with one click.

I've been in contact with support and I'm thrilled. The support answered fast and helped me immediately. No wishes left open!

TREUTALER
Germany
4 months using the app
HerculesApps replied August 28, 2023

Thank you very much for your positive review. You can contact me anytime if you need further assistance.

November 5, 2023

Thank you Stefano for helping me with a minor technical issue with my store. You responded promptly and got the job done efficiently which is great because I really like using this app!

Gifts In Trend
Australia
7 months using the app
September 5, 2023

This a great contact form for my Shopify Store! Shopify default form is horrible for the Dawn theme, seriously. This form did everything I needed for my shop and works great! Highly recommend this form and Stefano is great! Very quick response and fixed my very small issue! 5 Stars for sure!

FLX XPRESS
United States
9 months using the app
HerculesApps replied September 12, 2023

Thank you for the feedback and the 5 stars! I'm delighted to hear that I was able to help and that the form works great for you!

October 11, 2023

It is a great app and with great support. The developer went over and beyond to help with an issue we had that turned out not to be from the app but a problem that required Shopify to reindex the store.

Australia Piano Supply
Australia
7 months using the app
HerculesApps replied October 19, 2023

Thank you very much for your positive review. You can contact me anytime if you need further assistance.

September 1, 2023

Decent little app. Could be a little more intuitive, but does what it needs to do.

dolce vita MEN
United States
6 months using the app
HerculesApps replied September 5, 2023

Thank you very much for your feedback. The app is still in its early stages, but we are continuously working on improvements to enhance the user experience in upcoming updates.

January 21, 2024

This is a really nice and easy to use app. I love that the css styling from my theme can be imported automatically. I was having so many issues with Shopify's native forms app and was about to pull my hair out. Then I discovered this app and was really estatic.The developer also has excellent customer service. I had one small bug and the he replied to me within 5 minutes on a Sunday and then fixed my issue in 5 minutes as well. He was super pleasant to communicate with too. And I'm only currently using the free version. If i need more forms or any of the paid features I will have no hesitations paying for it in the future.

Daoire
United States
About 1 hour using the app
September 19, 2023

Absolutely delighted with Formful Intuitive design and seamless functionality made creating forms a breeze. Highly recommend to anyone in need of a reliable form creator

Carfurnisher
United Kingdom
4 months using the app
HerculesApps replied September 23, 2023

Thank you for your 5-star review!