Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

June 14, 2017

This App is very easy to use and understand. The staff assisted me very promptly and all my queries were resolved in record time.....

Myonlinebiz2
South Africa
3 months using the app
February 3, 2023

I love this app. Working perfectly and so easy to set up and use. I really don't think you can get much better. It does exactly what is says it can do. Super.

www.jkel.ie
Ireland
3 months using the app
Secomapp replied February 15, 2023

Hello www.jkel.ie,

Thank you very much for your kind and considerate thoughts on the Free Gifts app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers.

If you have any further questions, please contact us at support@secomapp.com or via live chat!

Best of wishes,
Hannah
Free Gifts - Customer Support Team.

December 24, 2018

This is a great app that gets the job done! We especially love their customer service, very quick and attentive.

NuFACE
United States
Over 5 years using the app
November 13, 2022

Great app, i can 100% recommend this. im totally happy with it and the support is super fast and nice!

Shokz NL
Netherlands
3 months using the app
Secomapp replied November 14, 2022

Hi Shokz NL,

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our livechat or email us at support@secomapp.com. We are always ready to serve you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

July 29, 2021

The app is great to use with different types of gifting rules and possibilities. Future consideration to add-on the apply promo code to redeem a free gift to the cart will be great.

Davines Malaysia
Malaysia
3 months using the app
Secomapp replied July 29, 2021

Dear Davines Malaysia,

We want to thank you from the bottom of our hearts! It's so nice to hear that you are satisfied with our app features. In addition, we have noted down the suggestion for future app developments and it's surely a great idea to work on!

Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always here for you.

All the best,
Sam
Free Gifts - Customer Support Team.

October 30, 2017

Very helpful support that helped me with everything. Very much recommend!

Rakhyvel84
Sweden
3 months using the app
March 15, 2021

I really like this app. The support team response quickly and always fixed my problem immediately. Robert is really nice to answer my question every time.

wowstore
United States
3 months using the app
Secomapp replied March 16, 2021

Hi there,

This is Trix from Free Gifts - Customer Support Team. Thank you so much for using our app and sharing your wonderful experience with Free Gifts. Robert would definitely be happy to hear that he was able to help you promptly.

Thanks to your support, we will keep on working tirelessly to improve our app and to develop better features for our customers.

If you have any further questions, please feel free to contact us via our livechat or email us at support@secomapp.com. We're always with you!

Best regards,
Trix
Free Gifts - Customer Support Team.

July 18, 2018

Wonderful app and Nicolas was more than happy and competent to help with setup. Worth the money.

Hymns Of Grace
United States
3 months using the app
March 21, 2018

App works great and support team is quick to solve any issues.

Apartment51
United Arab Emirates
3 months using the app
November 24, 2021

We used this for a free gift offer, works perfectly. The support team we really great in helping get this set up, very quick to respond. Thanks in particular to Trix & Daniel!

NJODesigns
Ireland
3 months using the app
Secomapp replied November 24, 2021

Nice day to you NJODesigns,

Thank you so much for leaving so awesome a review! Trix and Daniel would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Mickie
Free Gifts - Customer Support Team.