BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,123)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with effective "buy one, get one" promotions. They appreciate its user-friendly interface that simplifies setting up promotions, enhancing customer satisfaction and increasing average order values. The app is noted for its reliable performance and seamless integration with Shopify, featuring real-time analytics and customizable offers. Exceptional customer support is frequently highlighted, with staff members like Mina, Anne, and Daniel receiving specific praise for their prompt and efficient service.

February 3, 2022

Very responsive and helpful when I needed help on installation, didn't have to wait for too long to resolve a coding issue

UK Arbortec Trade
United Kingdom
3 months using the app
Secomapp replied February 7, 2022

Hello to you UK Arbortec Trade!

You are a pleasure to work with and we are delighted to work with you on our team. Since you're so enthusiastic about Free Gifts, we know we can put in more effort to make it better.
You can reach us by live chat or email at support@secomapp.com if you need help. We're thrilled to have the chance to work with you!

Many thanks and best wishes,
Anne
Free Gifts - Customer Support Team

July 13, 2021

This APP has many functions, very useful! You can use it to get more orders and customers. It will be very necessary

LUTEC
United States
3 months using the app
Secomapp replied July 15, 2021

Hi LUTEC,

Thank you so much for your awesome review! Thanks to your trust in Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Rio
Free Gifts - Customer Support Team.

March 12, 2019

Great app with excellent customer service. We had a minor issue which was resolved in a timely fashion.

Innoxa
Australia
3 months using the app
April 16, 2024

Annewas attentive, helpful and worked fast to resolve our customization questions while running two sales simultaneously. She was patient while I checked that all was working correctly after the fixes and made sure to stay on the chat with me until all was perfect. We look forward to using their app more!

ranchoutfit
China
About 3 hours using the app
April 6, 2022

David helped me to setup my BOGO. I had many questions , David solved one by one with patience and quality finishing. Thank you David

Vangunggo
Singapore
3 months using the app
Secomapp replied April 14, 2022

Hi Vangunggo,

Our Free Gifts team considers itself extremely fortunate to have had wonderful merchants like yourself help us on our journey to perfect customer service!
We will certainly inform David of your wonderful words, and we are confident that he will be overjoyed.

If you ever want assistance, please contact us by LiveChat or email at support@secomapp.com.

Best regard,
Anne
Free Gifts - Customer Support Team.

March 30, 2017

The App works really good! The Service is also perfect!! Really good job! Thanks!

Purelei
Germany
3 months using the app
December 14, 2017

Best app i used! best support!

Cdcase
United States
3 months using the app
December 30, 2023

Incredible support, Mina helped us out a ton!

Flagaholics
United States
About 2 months using the app
February 26, 2021

Seriously hands down the best customer service! The app seems to be able to do everything that I need, it's simple to use and as someone who is slightly umm technically challenged, the support was top notch. I managed to get exactly what I wanted and needed in minimal time supported by friendly and patient staff. I really recommend this app! Oh and Robert is awesome!

Envirosax
United States
3 months using the app
Secomapp replied March 11, 2021

Thank you so much for your review! Our Support team will definitely be glad to read it.

August 5, 2021

It's a very useful app. simple and easy to set up. The support team reacts quickly and efficiently.
NICE WORK! WELL DONE ~

SOCIE Select
Taiwan
3 months using the app
Secomapp replied August 5, 2021

Hi SOCIE Select,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that you are satisfied with the app and it is our pleasure to support you in your business!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always ready to assist you!

Best regards,
Martin
Free Gifts - Customer Support Team.