BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,155)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its BOGO offers and automatic gift addition to carts, which significantly enhance sales and customer satisfaction. They praise its seamless Shopify integration, user-friendly interface, and customizable promotions. The app is noted for its reliable performance and easy setup. Exceptional customer support, with team members like Mina, Anne, and David, is frequently highlighted for their prompt and helpful service.

November 22, 2021

The application is super convenient and makes me generate additional business. A team that responds quickly in case of problems. I highly recommend this application.

Génération Culinaire
France
6 months using the app
Secomapp replied November 23, 2021

Good day Génération Culinaire,

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team

August 8, 2020

Great app, helped accomplish what we needed when running promos. Brian helped customize what was needed, amazing customer service!

Jump.ca
Canada
6 months using the app
July 14, 2023

5 STARS!!! this app is amazing! the customer service is A1. It's a powerful way to add to the cart value.

byjehmartinez
United States
6 months using the app
Secomapp replied August 14, 2023

Hi byjehmartinez,

Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team.

If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!

Best regards,
Hannah
BOGOS - Customer Support Team.

June 7, 2023

Excelente support. Tienen un chat vivo donde puedes preguntar dudas y ellos se encargan incluso de configurarte la herramienta.
La aplicación funciona correctamente.

Gracias por la ayuda!!!

Drift Gaming Store
Spain
6 months using the app
Secomapp replied June 9, 2023

Good day Drift Gaming Store,

It is always a joy to be of service to you, and our staff is happy to have you on board. We will undoubtedly put our additional effort into further enhancing our BOGOS application due to your enthusiasm.

If you want assistance, you can contact us by live chat or email at support@secomapp.com. We are delighted to have the opportunity to help you!

All the best,
Hannah
BOGOS - Customer Support Team.

July 31, 2018

He provides excellent support whenever needed . Quick response and almost turns up with a solution or work around . Thanks Nicolas.

Slidebelts
United States
6 months using the app
March 8, 2022

Really useful app for free gifts and has the best customer service out of any app we have used. Cannot rate it highly enough

WellEasy
United Kingdom
6 months using the app
Secomapp replied March 11, 2022

Good day, WellEasy!

Thank you so much for your thoughtful and kind comments about the Free Gifts app. It means a lot to us, and we'll do everything we can to make our long-term clients' experience better.

Please contact us at support@secomapp.com or via live chat if you have any more queries. If you need assistance, we're always glad to help!

Best wishes,
Angie
Free Gifts - Customer Support Team.

July 22, 2023

Mina and Louis still helped me during the weekend, they solved my problems fast, what an amazing team!

Fresh Goods Market
Canada
6 months using the app
Secomapp replied August 14, 2023

Have a fantastic day, Fresh Goods Market!

We appreciate your kind words. Mina, Louis, and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.

If you need additional help, please contact us by live chat or email at support@secomapp.com. We are always happy to be with you.

Regards,
Hannah
BOGOS - Customer Support Team

August 2, 2019

This app is really fun and adds a lot to my store. I had some issues and the developers were quick to solve them. Offering gifts to your customers makes them feel appreciated and might just bring them back again and again. I would highly recommend this app!

The Glacier Co
United States
6 months using the app
July 15, 2022

Amazing app, working seamlessly and does exactly what it is supposed to do, also the support team is great and very helpful.

Fiery Cosmetix
Israel
6 months using the app
Secomapp replied July 19, 2022

Thank you kindly, Fiery Cosmetix!

We were ecstatic to hear such good feedback!
We now have even more drive to improve our services in the next days as a result of your efforts:D

If you need help, please contact us by Live Chat or by email at support@secomapp.com.

Have a fantastic day!
Shannon
Free Gifts - Customer Service Team

Edited November 21, 2017

We had a promotion where there was a minimum spend on a particular collection/category and a FREE product was given.

I trialled about 8 different apps and not one could do what I needed it to. I contacted Secomapp App with my issue and they actioned this for me within 2 hours.

AMAZING, AMAZING, AMAZING SERVICE. I HIGHLY RECOMMEND THIS APP!

Elitesupps
Australia
6 months using the app