BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,121)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with effective "buy one, get one" promotions. They appreciate its user-friendly interface that simplifies setting up promotions, enhancing customer satisfaction and increasing average order values. The app is noted for its reliable performance and seamless integration with Shopify, featuring real-time analytics and customizable offers. Exceptional customer support is frequently highlighted, with staff members like Mina, Anne, and Daniel receiving specific praise for their prompt and efficient service.

August 1, 2019

This app and the team is really good. I created free gifts offer using this app and it can help me boost sales, because it seamlessly add free gifts based on the rule I set, so customers are not confused. Recommend!

Ask Ms.Park
Hong Kong SAR
2 months using the app
November 3, 2023

They were incredibly prompt in addressing the issue, and I am truly delighted with their service. I'll leave a detailed and appreciative review.

Reboncel USA
United States
2 months using the app
November 20, 2023

I set this up for black friday sales trying to do a buy product get a gift free because shopify doesn't have that feature. We started receiving orders without the gift and it would have been a lot of manual cancellations and duplicating orders if I didn't find this app. I requested help setting up the app and Mina resolved my problem in 5 minutes. Thanks so much!

Zimms Organics
United States
About 2 months using the app
July 21, 2022

This is an incredible App, so happy with it!!
I was looking for a a shopify app that'll help me build very specific promotions- buy x get y, buy over a certain amount and get z. Anna, Ellie and the rest of the support team were super helpful and set up everything for me- seriously I didn't have to do a thing, and they were sweet and kind about every request. HIGHLY RECOMMENDED!!

Loop Living | Hanging Planters & Indoor Plant Decor
United States
2 months using the app
Secomapp replied August 2, 2022

Hello, Loop Living | Hanging Planters & Indoor Plant Decor,

We appreciate you taking the time to offer such a well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. Ellie and Anne are grateful for your review and are delighted to be of assistance.

Please get in touch with us via live chat or email at support@secomapp.com if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can!

Best wishes!
Shawn
Free Gifts - Customer Service Team

May 3, 2019

Very good and prompt customer support provided by the team around different scenarios .Thank you :)

enfashop-hk-dev
Hong Kong SAR
2 months using the app
June 30, 2020

Really good app. Works pretty well. The customer support is amazing and helps with every single problem.

GenTo GmbH
Germany
2 months using the app
March 9, 2024

Great Support from Alex and Mina! Love the work they did and helped out so fast, that was very impressive!

Maiia
United Kingdom
4 days using the app
November 23, 2022

Amazing customer service! Daniel has been so patient and helpful getting me started and answering all of my questions.

Five Love
United States
2 months using the app
Secomapp replied December 1, 2022

You have a fantastic day, Five Love!

We sincerely appreciate your kind words. Daniel, as well as the rest of the team, are ecstatic that we could start helping you right away. Because of your invaluable support, we will undoubtedly work even harder to enhance both our app and our support team.

If you need any further assistance, don't hesitate to get in touch with us via live chat or email at support@secomapp.com. We always feel happy to be with you.

Wishing you luck for your future promotions!
Hannah
Free Gifts - Customer Support Team

July 31, 2019

This app is working fantastic and the support is great! Very fast and accurate.
I've used another free gift app before, and this one is better so far. Great!

uk.askmspark.com
Hong Kong SAR
2 months using the app
Edited March 20, 2024

So many constant improvements within the app, including new interface easier to use: it's now the best app for GWP promotions, never cause any issue with our theme! Plus big shout out to Mina and the support team: always ready to promptly help and sort out any issues.

VIEVE
United Kingdom
2 months using the app