Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to increase sales and improve customer shopping experiences through 'buy one, get one' offers and URL parameter conditions. They find it user-friendly, efficient, and compatible with other apps and email marketing campaigns. Despite being pricier, merchants believe the cost is justified by the time saved, added functionality, and quality support, particularly the effective live chat feature.
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Great app & support. John is really good in what he does and it has been a pleasure working with them.
Use the increase in conversion is very good, support enthusiasm. Good!!!!!
Super quick response to questions and they helped me with every request I had. You wont get better customer support.
The app is very useful for setting specific parameters for adding free gifts, and the support is fantastic. Thanks a lot to David for helping us out!
Dear Cidrani | Fermented Microdrinks,
That is such a heartwarming review! David is overjoyed right now!
Thanks to you, we now have even more motivation to improve our services in the future:D
If you ever need assistance, please contact us via Live Chat or support@secomapp.com.
Much love,
Brad
Free Gifts - Customer Support Team
Their support is awesome! Helped me to set up offers that I need for my store in no time! Highly recommend!
I hope you're having a good day. Zuzzistore
We appreciate your positive feedback! Right now, our entire crew is ecstatic! We will continue to work hard to improve the features and experience for our loyal customers as a result of your support.
If you want assistance, please contact us by live chat or email at support@secomapp.com. We are always available to help you if you need it!
Have a wonderful day!
Ellie
Free Gifts - Customer Support Team
This app has good support from the developers. They respond to requests promptly, and provide ample support for the app. It functions well, although there could be better controls to customize the look without using custom css.
Cool app. works well. developers installed it within a few hours. So overall very happy with the result.
Very smart and useful app. Support has also been great. I imagine I'll be using free gifts for a while. Louis has been especially helpful with some technical issues.
Friendly reminder - please do not install this apps by yourself. It is quiet technical and please wait for the team to help you to do so. There was an error when our content team try to install and errors occurred, the FREE GIFTS team then tried very hard to get back with us to help and support. Thank you very much and hope to give a more positive feedback after we really try the apps.
Great app. Helped me add free gifts to cart. At first it was confusing how the app interface is, however, their support team especially Nicolas is AMAZING and quickly helped me through installation. Very easy to use once you learn the first time! highly recommend
Thanks for your review!
Our Support Team and Nicholas are definitely grateful to see your review because it motivates us a lot to continue our works.