Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

March 27, 2018

Excellent support. I had couple of issues with my offers and were taken care right away. The app seems very promising and I feel it will produce result. I will try in the trial period and see how it goes. But I feel better that I will have a good support that I can count on.

Gemini Experience
United States
12 days using the app
October 16, 2019

I have tried several gift apps and this is the best. The customer service was very helpful and they even place the code for you!

True North
United States
12 days using the app
January 30, 2019

The app was exactly what I was looking for and I've had a really good customer experience with their support team.

MyLFS.ca
Canada
11 days using the app
May 22, 2017

Brian was a wonderful help to us for setting up Free Gift App! Super responsible and extremely friendly and efficient.
Thank you so much and thank Free Gift App team for all your assistance and support! We are enjoying the app very much! :)

Shark Tank Taiwan
Taiwan
11 days using the app
Edited May 11, 2017

We installed this app last time and achieved great results. Though we didn't need it now due to the change of our marketing tactics, the support team still managed to help us uninstall and remove all the codes left behind by the app in a fast manner. Highly recommend! Will definitely install it again if we need it for future use.

P.S.
Thank you Nicolas, for your fast support.

Balinisports
United States
11 days using the app
February 17, 2023

Anne and Louis provided us with excellent customer service. They helped us set the app up and resolved all our queries in a prompt and professional manner. It was a fantastic experience. Thank you!

etikette
Australia
About 8 hours using the app
Secomapp replied March 8, 2023

Good day to you etikette,

Our team, especially Anne and Louis, want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.

Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!

All the best,
Hannah
BOGOS - Customer Support Team

September 28, 2020

The app is easy to get started and to create campaigns. Great support, quick to respond and very helpful.

כריסטינה ישראל
Israel
11 days using the app
July 6, 2017

Love it! The customer service is just as great as the app itself. 5/5 isn't enough!

So Grammy
United Kingdom
11 days using the app
March 24, 2020

Excellent app. Support just installed it for me exactly as I wanted it set up. Now will put it into good use

Chicks Gadgets
Australia
11 days using the app
October 28, 2016

Very useful app. Great support team that is communicative and helpful. Thank you!

Ilovevinilo Shop
Spain
11 days using the app