Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and enhance customer shopping experiences through special offers and free gifts. It's praised for its seamless integration, user-friendly interface, and quick setup. The support team is noted for their responsiveness and expertise. Merchants appreciate the app's impact on increasing average order values and reducing abandoned cart rates. It's also valued for its flawless operation with numerous products, customization options, and immediate response via live chat.

November 20, 2018

The app is easy to use, and the support team is very responsive and helpful! This seems to be the best app if you need to boost your sales and conversions.

Mia Matovic
United States
1 day using the app
December 3, 2018

Fantastic support! We did a few testings with FreeGift and love the flexibility of app, most importantly the support given is one of the best we have had. Even though eventually we didn't go with it (due to differing requirement), would definitely recommend them to anyone - your store is in good hand!

Scanteak
Singapore
1 day using the app
October 12, 2022

Great App! With great customer support thanks to ANNE for making me understand every single thing & explaining again & again to me & helping me out in every single detail as this app was new to me.

Harbour 9
India
About 23 hours using the app
Secomapp replied October 18, 2022

Dear Harbour 9,

Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.

If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!

Best regards,
Hannah
Free Gifts - Customer Support Team.

April 16, 2021

I want to say that they are very dedicated, help me solve problems, help me customize functions, the service is very good, and the action is very fast.

TAANAA JEWELRY
Hong Kong SAR
About 23 hours using the app
Secomapp replied April 16, 2021

Dear TAANAA JEWELRY,

Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.

If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!

Best regards,
Trix
Free Gifts - Customer Support Team.

October 6, 2016

Very easy to use, has suited all required needs thus far. Thanks.

Protect A Bed Trial
Australia
About 22 hours using the app
November 17, 2021

This app works great. I had a lot of questions and need some help to get it perfect for what we needed and their team was quick to response and help me out with exactly what I needed to do. Couldn't be happier. Thank you!

WaterlessCookware
United States
About 22 hours using the app
Secomapp replied November 18, 2021

Good day to you WaterlessCookware,

We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

July 20, 2021

Great support team, very helpful and quick fixes for our demands. App works great for our free gifts! Thanks a lot!

Cent Pur Cent
Belgium
About 21 hours using the app
Secomapp replied July 20, 2021

Good day to you Cent Pur Cent,

We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.

Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!

All the best,
Gloria
Free Gifts - Customer Support Team.

January 9, 2018

Amazing! Best tool ever helping me make more sales!

Virtual Goliath
United States
About 21 hours using the app
May 3, 2022

Customer service at its best!
David is at the top, I would say even a genius. Professional staff, I thank him from the bottom of my heart!

Mon Adorable Félin
Israel
About 20 hours using the app
Secomapp replied May 3, 2022

Greetings, Mon Adorable Félin!

We here at Free Gifts love the great vibes you're sending our way:D
David is ecstatic to learn that you are pleased with their assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

We're thrilled to have you among us!
Steven
Free Gifts - Customer Support Team

March 1, 2023

Super app! Gemakkelijk gifts aan te maken. Vriendelijke en behulpzame customer service. Ze reageren snel.

Aruba Aloe NL
Netherlands
About 19 hours using the app
Secomapp replied March 8, 2023

Cari Aruba Aloe NL!

Siamo molto felici e grati per la tua fantastica recensione dei nostri servizi! Quella nota ci aiuterà sicuramente nel nostro cammino per ottenere un'assistenza clienti perfetta!

Se hai bisogno di qualcosa, sentiti libero di contattarci tramite LiveChat e la nostra email support@secomapp.com!

Ti ringrazio davvero :D
Hannah
BOGOS - Team di assistenza clienti