Free Gifts BOGO buy x get y
by SecomappFree gifts, buy x get y, bogo, gift with purchase, buy 2 get 1
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
All reviews
DID Electrical
I love how easy-to-use and reliable this app is. The support team are great and very responsive. The app provides a neat solution to quite complex problems that are notoriously hard to solve natively in Shopify
Developer reply
Good day to you DID electrical,
Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!
Best regards,
Sam
Free Gifts - Customer Support Team.
Kallyc
Very useful app and helpful support team.
Very quick response time.
The app was installed quickly for me the team
Developer reply
Good day Kallyc,
You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that you are satisfied with our support!
If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Ellie
Free Gifts - Customer Support Team.
MAX PROTEIN®
The best free gifts app from Shopify. Excellent support, easy to use and it doesn't use coupons to make the gifts, so customers can apply the discount of their affiliate.
Developer reply
Good day MAX PROTEIN®,
We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Alex
Free Gifts - Customer Support Team.
skinsister
Trix and Louis are extremely helpful. Top-notch customer service!!
The app does what it says, finally a quick and reliable app with prompt service!
Developer reply
Nice day to you skinsister,
Thank you so much for leaving so awesome a review! Trix and Louis would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
Koko Black Chocolate
Needed some quick help to resolve an on-the-spot customer issue and Trix was super quick on the live chat and helped me get the issue sorted out! Excellent customer service when I needed it. As a platform it would be much easier if there was an option to tick a collection that is specifically excluded from an offer, rather than having to tick all the collections that you want included, as it is much easier to exclude a handful than include over 150 in our case! Edited to add: my above feedback was taken onboard super quickly and actioned less than 24 hours later! Very impressive service.
Developer reply
Good day to you Koko Black Chocolate,
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app features and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Sam
Free Gifts - Customer Support Team.
Lala store
I had some issues on this app, but I got help from Daniel and he fixed everything right away. Thank you !
Developer reply
Hi Lala store,
Thank you so much for your awesome review! Daniel would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!
Best regards,
Martin
Free Gifts - Customer Support Team.
Human Food
Great customer service setting up codes! Quick, helpful, and friendly. I would recommend it. Thanks.
Developer reply
Good day Human Food,
Thank you so much for leaving us an awesome review! With your precious support, our team is encouraged to work harder to improve the app and the support team.
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Ellie
Free Gifts - Customer Support Team.
Spacemasks
Used the app to create a buy one get one free offer. When I had a small glitch the support team (especially Trix) were very quick to resolve the issue.
Developer reply
Dear Spacemasks,
You really made our day with your kind words! Our team, especially Trix, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. It's always our pleasure to assist you!
Best regards,
Alex
Free Gifts - Customer Support Team.
Destination Gold Detectors
First of all, the feature offered, to have free gifts popping up when customers put select merchandise in cart, is a feature that I had tried to find an app for, for a long time...really happy to have found that Secomap offers this. That said I am also thankful for the customer support. Support has been available around the clock. I also appreciate that the app team is volunteering to fix any arising issue for us, instead of sharing instructions only. This is has been very helpful to me since sometimes I simply do not have time to be sidetracked and try to learn how to troubleshoot various apps. So, Thank you again, Trish and the team!
Developer reply
Hi Destination Gold Detectors,
Thank you so much for leaving so wonderful a review! Trix would be happy to know that you are satisfied with our app and support team!
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Martin
Free Gifts - Customer Support Team.
Be my cook
The staff members are amazing and very helpful. They help me installing my offers et resolve some issues in minutes only ! I really recommend the app!
Developer reply
Hi Be my cook,
We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.
May you have any further requests, please contact us via our live chat or email us at support@secomapp.com. We are always ready to serve you!
Best regards,
Sam
Free Gifts - Customer Support Team.