BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,253)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective BOGO promotions, which boost sales and customer engagement. It features a user-friendly interface and seamless Shopify integration, allowing easy setup and management of customized promotions. The app is reliable, and the customer support, including staff like Mina, Anne, and David, is exceptional, with availability on weekends and holidays.

June 8, 2022

The Secomapp team was very quick to respond to my set up request. They also stayed with me until my store was ready to implement our new gift offers and helped me troubleshoot when there were things that didn't work correctly. They have great customer service!

Dr. Killigan's
United States
5 days using the app
Secomapp replied June 14, 2022

Hello there, Dr. Killigan's.

Thank you for taking the time to respond so thoughtfully! We will undoubtedly continue to strive to improve the features and experience of our loyal clients.

If you need more help, please contact us via live chat or email at support@secomapp.com. We are always happy to help. Our top priority is to provide you with the best service possible!

Best regards,
Sarah,
Free Gifts - Customer Support Team

October 27, 2021

This APP has many useful functions,
Their staff, Anne, patiently helped me with the installation and use.

kokorosastudio.com
China
5 days using the app
Secomapp replied October 28, 2021

Hi Kokorosastudio.com,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Anne would be super thrilled to read your wonderful feedback. Your precious support motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Rio
Free Gifts - Customer Support Team.

February 25, 2021

it is quite straightforward on the surface yet not really bu the customer service help was really useful and it allowed me to achieve what I wanted to implement. 5 star for customer service!

August Berg (オーガストバーグ)
Singapore
4 months using the app
Secomapp replied March 11, 2021

Thanks for leaving us a review! We're glad that you had a good time with our app. Our support team would be excited to know that you enjoyed our service!

December 17, 2020

Ultimately we were unable to use this app because it conflicts with Shopify Scripts. However, I will say that the customer service team was very responsive when it came to both installing the app as well as then uninstalling the app from our store when we realized that there was a conflict, so credit to them for that!

Clinical Research Dental
Canada
4 months using the app
Secomapp replied December 21, 2020

Thank you for leaving us a review! Our team is thriving to improve the app better and better.

July 11, 2022

David supported me a lot today. When I have no way to find out, he can suggest me what I want. Sometimes, texting with call service provider doesn't help or solve the problem. But David did it very well!

Glico THAILAND
Thailand
5 days using the app
Secomapp replied July 12, 2022

A kind thank to you, Glico THAILAND,

We at Free Gifts appreciate the positive energy you're sending our way:D
David is overjoyed to hear that you are satisfied with their assistance!
To improve our service, our staff will continue to strive for greater excellence!

If you require assistance, please contact us via Livechat or email at support@secomapp.com.

We're thrilled to have you on board!
Star
Free Gifts - Customer Service Team

February 1, 2022

The customer support is quick and awesome. They literally did all the work for me. I am still on 7 day free trial but loving it so far.

Eeziio
United States
5 days using the app
Secomapp replied February 7, 2022

Good day Eeziio,

Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our Free Gifts app will definitely improve thanks to your support.

If you have any questions or concerns, feel free to contact us by live chat or email at support@secomapp.com.

Best wishes,
Candice
Free Gifts - Customer Support Team

November 17, 2022

The Customer Service experience is amazing - all our questions were answered immediately and with ease. The team made sure we were set up and comfortable with the app before moving forward. It is a seamless process and we are lucky to have found an app that puts clients and promotions first.

Mariposa
United States
5 days using the app
Secomapp replied November 18, 2022

Good day Mariposa!

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

October 6, 2022

Great app for BOGO deals! Super quick, professional and friendly support that helped us to set it up and make sure everything was running smoothly.

BySofiaWistam
Sweden
5 days using the app
Secomapp replied October 13, 2022

Good day to you BySofiaWistam,

We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service!

If you have any questions, please contact us via LiveChat or email at support@secomapp.com.

Best wishes!
Hannah
Free Gifts - Customer Support Team

September 9, 2016

I would rate this app a 10 out 5 if I could. I ran a BOGO promotion with this and it produced my highest order volume and sales $ amount in a single day for my shop. People react to sales and this app makes it so easy to setup. I STRONGLY suggest you let one of their technicians set this app up in your theme. They are very helpful, respond quickly, and will not stop until it is working exactly how you need it.

I am seriously blown away how good the customer service is. I have had good customer service on shopify, bad customer service, and downright ugly customer service. These guys far exceed any customer service I have received on shopify.

I have only reviewed a couple of apps but this one I felt like it was my duty to show my appreciation because I was so satisfied. I chose this app after reviewing some of the other "free gift" apps and after reading their reviews I chose this one. Glad I did and HIGHLY RECOMMEND!

The Crystal Grid
United States
5 days using the app
May 2, 2023

The customer support was very helpful and responsive! They got back with me right when I reached out to them and were able to complete my request.

Trace Minerals
United States
5 days using the app
Secomapp replied May 4, 2023

Good day Trace Minerals!

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.