BOGOS.io Free Gift Buy X Get Y
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,424)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing promotional campaigns with effective BOGO offers and free gifts, noting significant boosts in sales and customer satisfaction. It features an intuitive interface for easy setup and management, robust automatic gift additions, and bundle options. Seamless Shopify integration and reliable performance are key highlights. Exceptional customer support, available even on weekends and holidays, is frequently praised.
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The only thing I liked about the app was the prompt support. However, this could not compensate for the amount of headache we have had. The app turned itself off on its own. Then it would force the wrong variation into people's cart resulting in a lot of frustration, money loss for us and pricey returns. It requires a duplicate of SKU in order to work, which created total mess in out WMS system blocking dispatching. I would recommend to try and avoid using it if you can, or give yourself a month of testing, because our 18 days were not enough.
So sorry for your unhappy experience. We suggest you let us help set up the offer to make it work correctly. A follow-up email has been sent to fully explain and suggest the way to handle the issues for you. Thanks!
communication team is great they are very cooperative. i am just loving how they clear all my confusions.
Hi Havenhubco,
I'm Hannah from BOGOS - Customer Support Team. Thank you so much for leaving us a wonderful review!
Customer satisfaction is always our highest priority and we are also thrilled to know that you enjoy our app. We will try their best to improve our app more user-friendly.
If we could do anything to support your business even more, please feel free to let us know via our live chat or email us at support@secomapp.com.
Best regards,
Hannah
BOGOS - Customer Support Team.
Buggy as different offers showed at checkout. Customers were able to get the free offer without buying the product. Horrible communication. Offers stopped showing expired but was not. Catalog Gift showed variations on page with would slow page down. Support is sparse at best. Removed Free Gifts and went with another upsell discount app.
We are sorry for your unhappy experiences with Free Gifts app. Could you please let us know which product that you used to test so that we can help test and give a proper solution to?
Our working time is from 8.30 am-6pm (From Mon- Sat Noon, GMT +7), any email sent within the time will be responded quickly. Please write to us at support@secomapp.com for more free close assistance. Thanks!
Wonderful app! So many options, Great support
This app is perfect for creating BOGO deals. In our case we wanted to use set dollar amounts to entice customers to get the free gifts - works perfectly with Free Gifts! Also I can't say enough about how awesome their support is, in particular John N. was a HUGE help and gave some of the best online support I have ever received!!!
Very easy to implement. Mina is the BEST!!! So very helpful.
Bad support, dont reply to email properly and won't even help fix the problem. Waste of money
We are sorry for your unhappy experiences with Support team. And we believe there might have been misunderstanding or missed mails. Because we provide free support everyday (from Mon-Sat Noon) We have sent you a follow-up email. Please search emails from our team email support@secomapp.com. Thanks!
I recently started using this fantastic app, and I just have to share how awesome it is. The support team is not only extremely helpful but also super responsive. They even went the extra mile to create a special offer for me. What sets this app apart is that it allows you to do more than any other Cart Upsell app I've tried before.
Unlike my previous experience with a cart drawer app that used Shopify's Draft order API and caused issues with my other apps, this BOGO app works seamlessly. It has some fantastic features, like URL parameter conditions, which we've seamlessly integrated into our email marketing campaigns. We use special links that trigger exclusive offers, and it's just incredible.
Overall, I'm thoroughly impressed with this app, and I highly recommend it to anyone looking to enhance their Shopify store. The user-friendly interface, excellent support, and unique features make it stand out from the rest.
The app is a bit confusing at first glance, but easy to get the hang of. the support team (Robert, Chica and Alex) have been very prompt and helpful in getting things set up and helping with the aesthetics. Thanks so much for your help!
You have an awesome day, Erozul!
Your wonderful comments are greatly appreciated. We are all thrilled to know that we could help you right away, especially Robert, Chica and Alex. We will undoubtedly work harder to improve our app and our support staff as a result of your invaluable support.
Please feel free to contact us via live chat or by email at support@secomapp.com if you require any additional assistance. Our pleasure in being with you is constant.
Good luck with your future offers!
Hannah
Free Gifts - Customer Support Team
这个小程序很麻烦, 很复杂 , 自己操作很久没弄成功 , 但是客服Trix 很好 ,很耐心 , 帮助我解决了问题 ,如果没有客服, 我可能就放弃使用这个插件了 0000000000000000000000
Dear JOYSTAR BIKE,
We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp.com. We are all looking forward to having a chance to support you further and get your satisfaction.
Best regards,
Rio
Free Gifts - Customer Support Team.