Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and enhance customer shopping experiences through special offers and free gifts. It's praised for its seamless integration, user-friendly interface, and quick setup. The support team is noted for their responsiveness and expertise. Merchants appreciate the app's impact on increasing average order values and reducing abandoned cart rates. It's also valued for its flawless operation with numerous products, customization options, and immediate response via live chat.

January 13, 2024

Great support from Mina. Managed to get the offer live in minutes

Six Stories US
United Kingdom
5 minutes using the app
August 29, 2023

We have a pretty custom checkout drawer so I was worried this app wouldn't work properly, but it was exactly what we needed! We wanted a cart threshold to be hit and then an auto-free gift to be added, and the app was able to set that up perfectly. I had some minor tweaks that I needed for the cart language so I reached out to Mina from Support who helped me pass on the message to their dev team Alex who solved it within 30 minutes. A great experience overall!

Anyday
United States
About 1 month using the app
November 20, 2023

Excellent and fast customer service. The App is so easy to set up as well.

Rugs for Good
Australia
4 days using the app
November 19, 2023

It was an amazing customer service from Mina! The app is very useful. I am really happy with Bogos and Mina! :) Thank you for all your help Mina!

Bosphorus Leather
United States
About 20 hours using the app
November 21, 2023

Excellent support from Anne, Louis and Brian!

WOFS.com Feng Shui Extravaganza
Malaysia
3 months using the app
July 28, 2023

A great team!
After installing the application on my store and putting the offer on my site I had numerous display problems because my theme was not common and did not display the gift icons etc... Fortunately I had almost instant support from them with firstly a customer support team who listened and understood my problems. Then the support team passed on my problems to their developers, who solved them all within a day! Many thanks to them! I highly recommend their application!

SweatApparel™
United States
4 months using the app
Secomapp replied August 14, 2023

Good day SweatApparel™,

You made our day with your trust in the BOGOS app and your awesome review! Our team would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
BOGOS - Customer Support Team.

November 20, 2023

The support team (David) is fast to respond and helped me navigate setting up parameters on my discounts.

Bates Mill Store
United States
4 days using the app
November 13, 2023

Very helpful support team when I have difficulties. This is the only app that satisfy our needs for free gift set up!

NBA Store Philippines
Philippines
2 days using the app
June 8, 2023

The Free Gifts app for Shopify is a game-changer for my business. It's incredibly easy to set up and offers a range of customization options. I can create enticing free gift promotions based on specific conditions, rewarding customer loyalty.

The app seamlessly integrates with my Shopify store, automatically adding free gifts to the customer's cart. It has significantly increased my average order value and encouraged repeat purchases. Customers love the surprise of receiving a free gift, leading to higher engagement and satisfaction.

The customer support team is responsive and helpful, addressing any queries promptly. Overall, I highly recommend the Free Gifts app to Shopify store owners looking to enhance sales and customer experience. It's a powerful marketing tool that delivers results.

Puracy
United States
3 months using the app
Secomapp replied June 9, 2023

Dear Puracy,

Thank you very much for your wonderful review! Our team is so happy when knowing that you are satisfied with our products and our support service. Your valuable input inspires us, especially our development team, to keep improving the app on a daily basis!

If you want more assistance, we are always available through live chat or at support@secomapp.com. Your complete happiness is always our top concern!

Best regards,
Hannah
BOGOS - Customer Support Team.

February 23, 2024

merci Anne m'as vraiment aider

PRETTY JELLY
France
5 days using the app