Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration, user-friendly interface, and unique features like URL parameter conditions. It's praised for boosting sales and conversion rates through free gift offers. Despite a higher price point, its additional functionality and glitch-free operation provide value. The responsive and knowledgeable support team, along with a live chat feature, are appreciated for quick customization and issue resolution. Merchants report increased average order value and movement of slow-selling items. Features allowing customers to claim gifts and use both BOGO and discount codes are also highly valued.

May 15, 2023

The app it good - support are very helpful and quick!
Robert and Mikie were helping me fast and made all adjustments I asked for.

But it will be nice to have more options inside the app - like changing size of the pop-up, and add custom description.
In this case I will not interrupt support and will do everything by myself.

Goldbergh
Netherlands
20 days using the app
Secomapp replied May 16, 2023

Goldbergh, have a wonderful day!

Your compassion and affection are greatly appreciated by the Free Gifts customer support staff.
We are overjoyed to have gotten such positive feedback, and Robert and Mikie are the happiest of us all. Your review is a motivation for us to work harder in order to improve our app.

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

I'm delighted we're working together!
Hannah
Free Gifts - Customer Support Team

January 7, 2024

geweldig klantenservice! ze hebben me ook geholpen met veel instellingen.

Frentano
Netherlands
2 days using the app
June 9, 2023

The customer service of this plugin is very patient and very kind. The service of their team is exceptionally good and I am very satisfied. Highly recommend this plugin to everyone!

retro stage-German
United States
12 months using the app
Secomapp replied July 2, 2023

Good day to you retro stage-German,

We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service!

If you have any questions, please contact us via LiveChat or email at support@secomapp.com.

Best wishes!
Hannah
BOGOS - Customer Support Team

November 21, 2023

Mina was amazing, thanks very much

Kiwi Games
New Zealand
9 days using the app
June 19, 2023

Support team is amazing, they reply to me with issues I needed fixing within the hour. Highly recommend this app!

S-kin Studio Jewelry
Australia
Over 1 year using the app
Secomapp replied July 2, 2023

A kind thank to you, S-kin Studio Jewelry!

We at BOGOS appreciate the positive energy you're sending our way:D
We are overjoyed to hear that you are satisfied with their assistance!
To improve our service, our staff will continue to strive for greater excellence!

If you require assistance, please contact us via Livechat or email at support@secomapp.com.

We're thrilled to have you on board!
Hannah
BOGOS - Customer Service Team

October 7, 2023

Super helpful. Answered all my questions and assisted me in setting up my offer. Wonderful!

KuboandLucy Stationery Co
United States
3 months using the app
July 14, 2023

Anne and Louis kindly assisted me with the customized service. Despite my poor English, Anne took the time to understand my needs, and engineer Louis promptly made it happen.Thank you sooo much

VIIDA
Taiwan
Over 1 year using the app
Secomapp replied August 14, 2023

Good day VIIDA,

You made our day with your trust in BOGOS app and your awesome review! Anne and Louis would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
BOGOS - Customer Support Team.

June 14, 2023

Great App, Great Assistance Whenever we need help, the helpcenter replies very quickly Thank you to David

MEDICUBE US
United States
Almost 3 years using the app
Secomapp replied July 2, 2023

Greetings MEDICUBE US,

We here at BOGOS love the great vibes you're sending our way:D
David is ecstatic to know that you are pleased with their assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

We're thrilled to have you among us!
Hannah
BOGOS - Customer Support Team

August 16, 2023

Found this app and had two questions and they were extremely fast and understood what I needed help with. Great support!

Bumpboxx
United States
About 1 month using the app
September 10, 2023

Customer support from 1 to 10 was a 10. Mina the person that was helping, solved an issue that I was having for 2 days in 10 minutes. I can't really ask for a better customer service than this. 5 Stars all the way!

Seasonly Finds
Portugal
About 1 month using the app