Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration, user-friendly interface, and unique features like URL parameter conditions. It's praised for boosting sales and conversion rates through free gift offers. Despite a higher price point, its additional functionality and glitch-free operation provide value. The responsive and knowledgeable support team, along with a live chat feature, are appreciated for quick customization and issue resolution. Merchants report increased average order value and movement of slow-selling items. Features allowing customers to claim gifts and use both BOGO and discount codes are also highly valued.

September 1, 2023

I love their product! It helped increase my AOV and conversion rate so much with such a simple plugin! Customer support is excellent! This is the best shopify app i've ever used as far as increasing conversion rates go!

Curve Cream
United States
About 15 hours using the app
September 11, 2023

Great app and customer support team!

Natural Elements Massage
Canada
Over 1 year using the app
September 1, 2023

App is great as it is, but the support team is what makes it extra great. Totally recommended.

Dermatología Estoril
Chile
10 days using the app
July 17, 2023

The customer service is amazing. Anne and Louis helped me out and took care of the small issue I had with my theme. Everything looks good to go, and I am looking forward to the increased sales.

TinyHouseEssentials
United States
1 day using the app
Secomapp replied August 14, 2023

Good day TinyHouseEssentials!

Sincerely, thank you for such a wonderful review! Anne and Louis will be delighted to read your review, which is full of praise. Our staff will work even harder to bring better features and services if you continue to support us.

You'll always be a source of joy for us! Feel free to contact us by live chat or email at any time at support@secomapp.com. We look forward to speaking with you!

Thank you and best wishes,
Hannah
BOGOS - Customer Service Team

June 30, 2023

The customer service provided is truly exceptional. They go above and beyond to assist and ensure customer satisfaction.

iQueen
Singapore
11 months using the app
Secomapp replied July 2, 2023

Dear iQueen,

We can’t express how excited our team was when reading your wonderful feedback! It definitely encourages all of us to keep up with improving our app and services every day.

Please feel free to reach out to us anytime via live chat and email support@secomapp.com. It's always our pride to accompany you!

All the best,
Hannah
BOGOS - Customer Support Team.

November 12, 2023

super snel en vriendelijk alles in orde gemaakt!

Avalia
Belgium
21 days using the app
September 29, 2023

Awesome customer service. Actually the best I've ever dealt with on Shopify

Muscle Mat
Australia
About 23 hours using the app
June 28, 2023

Hi I really appreciate your work you guys are totally supportive as well as cooperative Thanks for helping us and meeting our requirements

Thanks a lot...

My Store
India
3 days using the app
Secomapp replied July 2, 2023

Good day to you,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
BOGOS - Customer Support Team.

November 12, 2023

Assistenza di alta qualità! Complimenti alla signora Mina per il supporto in chat, è stata super disponibile. Ha risolto un problema abbastanza complesso e si è presa cura di tutto a 360 gradi

luxillashop™
Italy
2 days using the app
June 25, 2023

I had the pleasure to be assisted by David, and from the beginning he treated me with respect and in small amount of time he resolved my problem

Tenebris
Italy
2 days using the app
Secomapp replied July 2, 2023

Hi Tenebris,

Thank you so much for your awesome review! David would be excited when reading this. Thanks to your trust in our BOGOS app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Hannah
BOGOS - Customer Support Team.