BOGOS.io Free Gift Buy X Get Y , 1,769 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration, user-friendly interface, and unique features like URL parameter conditions. It's praised for boosting sales and conversion rates through free gift offers. Despite a higher price point, its additional functionality and glitch-free operation provide value. The responsive and knowledgeable support team, along with a live chat feature, are appreciated for quick customization and issue resolution. Merchants report increased average order value and movement of slow-selling items. Features allowing customers to claim gifts and use both BOGO and discount codes are also highly valued.
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I have used this app for more than 4 years and we get so much ROI from this one app - it is great. I also really like and appreciate their fast and responsive customer service. Their team have made many customization to app for us.
Great Help! very nice support team and always a very quick answer. Problem was solved after 30 minutes.
***UPDATE Apr 12, 2021
Hi Ginsonline Team,
We have tried to contact you via several tickets including: #97289, #97067, #96635 regarding the issue with $0 products. Could you please check your mailbox and let me know your thought?
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Hi Ginsonline,
I’m really sorry for your unhappy experience! Our Developer Team has completed fixing the issue for you. We have replied to you via ticket no #96635. Could you please check your mail box and let me know your thought?
Thank you so much!
Robert
Free Gifts – Customer Support Team
Best customer experience ever. They were very helpful!
The customer support was amazing. They even answered my email on Saturday! My request for customization was done in one day. I would recommend it to anyone who is on the fence.
A perfect app to make gifts to customers in order to retain them. Assistance is really fast and available to solve requests and open tickets.
I really recommend this app!
The support team has been very helpful and quick in resolving errors. So far we haven't had any bugs with the new version.
Hoping that they offer the bundle feature again :)
App worked perfectly, and Nicolas went out of his way to ensure that we were up and running before our busiest weekend of the year.
Great app and really terrific and timely support from their team, especially Louis. Couldn't be happier with them.
This app is great and what is even better is the support that they offer! Their support team is top notch!
Shoutout to Robert and Anne for the world-class support! I experienced an issue with setting up an offer and Robert was quick to jump in to help me with it. Louis is also quick to help troubleshoot some coding issues for us. The app work well with Buy 1 Get 1 promotion and it also has the ability to set up Purchase with Purchase deals. Easy to set up with a few clicks. Importantly, thumbs up to the customer support team - Trix & Louis who have greatly supported in the process of getting us familiar, and guidance in setting up with bundle deals. Definitely would recommend this app to e-commerce retail business in a consumer-centric environment.
Hi Robinsons Singapore,
Our team is always grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Martin
Free Gifts - Customer Support Team.