BOGOS.io Free Gift Buy X Get Y , 1,769 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration, user-friendly interface, and unique features like URL parameter conditions. It's praised for boosting sales and conversion rates through free gift offers. Despite a higher price point, its additional functionality and glitch-free operation provide value. The responsive and knowledgeable support team, along with a live chat feature, are appreciated for quick customization and issue resolution. Merchants report increased average order value and movement of slow-selling items. Features allowing customers to claim gifts and use both BOGO and discount codes are also highly valued.
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Great customer service! Replied quickly and helped solve issues in a timely manner.
Very comprehensive gift module, recommended for use.
great support team, easy to use app
I can't say enough great things about this app! I have purchased and installed it into 3 of our websites/stores and it works great. Particularly amazing is the support that comes along with the plugin - literally the best I've ever had online... and if you're really lucky you'll get John, the guy is fantastic!!
We've been using this app for almost 2 months now, and loving it. 3 things to love about this app:
1. Flexible & easy-to-use
2. Support is top notch - including when I needed the install done on a Sunday
3. Intuitive and user-friendly interface for the customer
Would definitely recommend.
Their support is top notch- Daniel & Robert were incredibly helpful in answering all of my questions around gift set up. They helped troubleshoot some issues we ran into in a timely manner to help ensure a successful gift launch. Would definitely recommend this app based on the level of service and support I received.
Good day to you Printfresh,
We can't express by words how grateful we are to have a chance to support your business! Daniel and Robert would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
cool app and super great customer service. helped me a lot
I have been using BOGO Free gifts for years now and recently updated to their new updated version of the app... all i can say is I WISH other apps had the same support level that this app has. They honestly have faster support than Shopify Plus 24 hour support... they reply fast and dont waste your time! Great app!
Thank you for leaving us such a wonderful reviews! Customers' satisfaction is always our first priority and your review reaffirm the hard work we put in everyday. I have forwarded your message to Louis and he is really grateful to read your review.
The app is pretty user-friendly and straightforward. Reaching out to the Secomapp team is really easy via Livechat/Email and I always appreciate how David, Ellie, and Louis from the team are always helpful at answering questions on functionality or troubleshooting any issues within their scope. Thanks for the assist always!
Have a wonderful day, Alex Woo Inc.!
The Free Gifts customer service team appreciates your generosity and love.
We are overjoyed to have received such a positive feedback, and David is the happiest of us all:D
Please contact us via LiveChat or email at support@secomapp.com if you have any questions.
I'm glad we're working together!
Steven
Free Gifts - Customer Support Team
The moment we reached out with questions about setting up rules, they responded promptly and provided clear and concise guidance that made the entire process a breeze. The team especially David not only resolved my query but also ensured I fully understood the rule setup, which was immensely helpful. Appreciate it.