BOGOS.io Free Gift Buy X Get Y , 1,740 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.
Refine
-
By rating
The customer service behind this app is phenomenal! They helped me achieve the exact offer I was after which included editing code on my site. The best part, it was a super quick process and the service team understood exactly what I wanted. Would definitely recommend!
Good day to you FLOAM The Label,
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Martin
Free Gifts - Customer Support Team.
The application works as expected if you a looking for a discount application that can deal with multiple offers simultaneously.
It comes with a complex system, that allows you to create any offer that you wish with your specific conditions.
The main star of this service, is the support team.
They were very helpful and made sure to help us set it up correctly to our specifications with some proper testing before we do a public launch.
Our usual point of contact is Mina, and she has been a joy with her fast and effective support.
The availabilty of their support team is on a very high level.
A big plus is that they are very accomodating to feedback, so please do not hesitate to give constructive feedback or suggestions which will only benefit us, the end-users.
Hi COBAGS,
I'm Hannah from Free Gifts - Customer Support Team. Thank you for giving us an awesome review!
We hope to improve the Free Gifts features in the future to help you enjoy our app even more. Your feedback would inspire us to work harder and contribute to the prosper of your business. If you have any questions about the app, please contact us via live chat or email at support@secomapp.com. We are always eager to assist you. :)
Best regards
Hannah
Free Gifts - Customer Support Team.
This is such a cool app. I think it really adds to my store for people to be able to select a free gift. It works great! Easy to design and use. Love it!
Thank you so much to Peter Nguyen. You made great support to solve the issue for me. It is the best customer experience even better than some big brand.
great app and great customer service
Une application très complète et un service client qui est très réactif. Je recommande vivement ! Un grand merci,
Bonjour Memo Paris,
Merci beaucoup pour tous les mots aimables que vous avez envers notre application Cadeaux gratuits. Avec votre soutien, nous pourrions repousser nos limites avec nos services :D
Si vous avez besoin de nous joindre, appuyez simplement sur le bouton Live Chat ou envoyez-nous un e-mail via support@secomapp.com !
Nous utilisions un outil de traduction, alors soyez indulgent avec nous si certains mots sont faux :)
Sincères amitiés,
App works very well and the customer support is amazing. Every time I ask for anything to be customized or changed they are on it immediately. Highly recommend.
This is one of the best apps on my site. It does exactly what I need it to and the support is amazing. I've switched themes and each time they are there to help me quickly.
Thanks for your wonderful review! Customers' satisfaction is always our 1st priority and your review reaffirm the hard work we put in everyday.
Excellent customer service support. The team walked me through my setup and was able to assist with some small customizations. Support was even available on the weekend! Very patient and attentive. Highly recommend. Love the app and its functionality. Five Stars and Two Thumbs Up!
Hi Paul Labrecque,
We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.
May you have any further requests, please contact us via our livechat or email us at support@secomapp.com. We are always ready to serve you!
Best regards,
Trix
Free Gifts - Customer Support Team.
Easy to use and the support team will create the rules for you. They say within 24 hours but it was much faster. Love this app!