Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

June 9, 2017

Easy to use and the support team will create the rules for you. They say within 24 hours but it was much faster. Love this app!

Motivation Athletics
United States
Over 1 year using the app
March 17, 2022

The service team "Anne" and "Louis" is really perfect! They are really nice to help us to customize all setting!

也小小YEXOXO | 寵好物嚴選| 地表最也小寶貝
Taiwan
Over 1 year using the app
Secomapp replied March 18, 2022

也小小YEXOXO | 寵好物嚴選| 地表最也小寶貝, good morning!

Thank you so much for your kind words! When Anne and Louis read your glowing review, they will be overjoyed. If you continue to show your support, our team will work even harder to provide you with better products and services.

You will always be a source of joy for us! Please do not hesitate to contact us via live chat or email at support@secomapp.com at any time. We are very excited to speak with you!

Best wishes,
June
Customer Support Team - Free Gifts

March 23, 2020

The app works really and allows us to give something back to our loyal customers. Support is always helpful and quick to fix any problems.

Mystic Moments UK
United Kingdom
Over 1 year using the app
November 18, 2019

The installation is not very clear, if you are not used to programming on the Shopify platform, it's a bit complicated. But technical support has been very fast and efficient, solving the problem.

Stars Fragancias
Spain
Over 1 year using the app
September 10, 2020

We had some speical requirements for the app to work because all our product data comes form an external ERP-System. The Secomapp Team assisted us perfectly and helped the free gift to work without any problem. Very great service and helpful support, the app is very recommendable.

Third of Life
Germany
Over 1 year using the app
Edited October 13, 2017

great app, easy to use, and great speedy support!

Blue Competition Cycles
United States
Over 1 year using the app
April 13, 2022

They were very accommodating. I think there were many things that I could not communicate because my English was not good, but they listened to me carefully. And thank you for your quick response.

ツリービレッジ POP-UP SHOP
Japan
Over 1 year using the app
Secomapp replied April 14, 2022

Greetings ツリービレッジ POP-UP SHOP,

Thank you so much for your amazing review! Right now, our entire crew is ecstatic! We will continue to work hard to improve the features and experience for our committed customers, thanks to your support.

Please contact us via live chat or email at support@secomapp.com if you require any assistance. We'll always be there for you if you need us!

All the best!
Steven
Free Gifts - Customer Support Team.

November 27, 2018

It's very easy to operate and can actually increase order price! Also their technical staff are very prompt to answer and solve your problems. Excellent. Definitely recommend to add it to your stores! :)

MYNYstyle
China
Over 1 year using the app
July 12, 2022

Die App an sich erfüllt ihren Zweck. Top und herausragend ist der Service. Sobald man nicht weiter weiss, nimmt sich jemand des Problems an. Das spart Zeit und Nerven

ananné
Switzerland
Over 1 year using the app
Secomapp replied July 19, 2022

Hallo ananné,

Wir freuen uns auf Ihr positives Feedback! Gerade jetzt ist unser ganzes Team begeistert! Wir werden weiterhin hart daran arbeiten, unsere Produkte und das Erlebnis unserer treuen Kunden mit Ihrer Unterstützung zu verbessern.

Wenn Sie Hilfe benötigen, kontaktieren Sie uns bitte per Live-Chat oder senden Sie uns eine E-Mail an support@secomapp.com. Wir sind immer verfügbar, um Ihnen zu helfen, wenn Sie es brauchen!

Entschuldigung für eventuelle Übersetzungsfehler, da wir Google Translate für Deutsch verwendet haben :D

Wir hoffen, Ihnen nützlich zu sein!
Dave
Kostenlose Geschenke - Kundendienstteam

August 7, 2020

By far the beat gift app on Shopify. Believe me... I tried them all! Support is excellent and the app is so simple and easy to use. Definitely recommend this app to anyone who want to give free gifts to their customers.

KOIOKI
United States
Over 1 year using the app