Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration, user-friendly interface, and unique features like URL parameter conditions. It's praised for boosting sales and conversion rates through free gift offers. Despite a higher price point, its additional functionality and glitch-free operation provide value. The responsive and knowledgeable support team, along with a live chat feature, are appreciated for quick customization and issue resolution. Merchants report increased average order value and movement of slow-selling items. Features allowing customers to claim gifts and use both BOGO and discount codes are also highly valued.

July 20, 2021

Great support team, very helpful and quick fixes for our demands. App works great for our free gifts! Thanks a lot!

Cent Pur Cent
Belgium
About 21 hours using the app
Secomapp replied July 20, 2021

Good day to you Cent Pur Cent,

We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.

Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!

All the best,
Gloria
Free Gifts - Customer Support Team.

January 9, 2018

Amazing! Best tool ever helping me make more sales!

Virtual Goliath
United States
About 21 hours using the app
May 3, 2022

Customer service at its best!
David is at the top, I would say even a genius. Professional staff, I thank him from the bottom of my heart!

Mon Adorable Félin
Israel
About 20 hours using the app
Secomapp replied May 3, 2022

Greetings, Mon Adorable Félin!

We here at Free Gifts love the great vibes you're sending our way:D
David is ecstatic to learn that you are pleased with their assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

We're thrilled to have you among us!
Steven
Free Gifts - Customer Support Team

March 1, 2023

Super app! Gemakkelijk gifts aan te maken. Vriendelijke en behulpzame customer service. Ze reageren snel.

Aruba Aloe NL
Netherlands
About 19 hours using the app
Secomapp replied March 8, 2023

Cari Aruba Aloe NL!

Siamo molto felici e grati per la tua fantastica recensione dei nostri servizi! Quella nota ci aiuterà sicuramente nel nostro cammino per ottenere un'assistenza clienti perfetta!

Se hai bisogno di qualcosa, sentiti libero di contattarci tramite LiveChat e la nostra email support@secomapp.com!

Ti ringrazio davvero :D
Hannah
BOGOS - Team di assistenza clienti

September 13, 2022

Just signed up for this app, needed some additional customisation - support so far has been excellent - very fast and very helpful.

SWIISH
Australia
About 15 hours using the app
Secomapp replied September 22, 2022

Good day to you SWIISH!

Thanks so much for your kind appreciation of our team! Everyone was so thrilled to have been a part of your campaign!

If you ever need assistance with upcoming ones just message us via LiveChat or send us an email at support@secomapp.com!

It's always a joy to have you!
Hannah
Free Gifts - Customer Support Team.

Edited April 30, 2021

Trix was so much help. She is fantastic. The app is great! Trix helped me install Highly recommend.

upcosmetics.com
Ireland
About 10 hours using the app
Secomapp replied May 3, 2021

Dear upcosmetics.com,

Your satisfaction is a gift we will always treasure! Thanks to your precious support, we will work tirelessly to improve Free Gifts app and provide even better services.

We are just a message away, so please reach us via live chat or email support@secomapp.com when needed! It's always our happiness to accompany you!

All the best,
Trix
Free Gifts - Customer Support Team.

November 25, 2021

Just starting with this app, but the functionality seems to be very good and my support experience with Robert was excellent. Quick, efficient and friendly, with all issues quickly solved.

BITEKNIGHT
United States
About 9 hours using the app
Secomapp replied November 26, 2021

Dear BITEKNIGHT,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Ellie
Free Gifts - Customer Support Team.

February 17, 2023

Anne and Louis provided us with excellent customer service. They helped us set the app up and resolved all our queries in a prompt and professional manner. It was a fantastic experience. Thank you!

etikette
Australia
About 8 hours using the app
Secomapp replied March 8, 2023

Good day to you etikette,

Our team, especially Anne and Louis, want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.

Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!

All the best,
Hannah
BOGOS - Customer Support Team

October 3, 2019

Secomapp knows their business. I have a couple of their Applications now and they work exactly as advertised. I love the Free Gifts App. It has a lot of depth which is so beneficial to one's needs. It's very user-friendly and aesthetically pleasing. Thank you, guys! I highly recommend this App.

Shape-it
South Africa
About 7 hours using the app
May 1, 2023

Very quick and easy set up. I had a small issue with my cart(I believe caused by the theme being used, not the BOGOS app) and their support team took care of it very quickly.

Unique eCigs
United States
About 6 hours using the app
Secomapp replied May 4, 2023

Hi Unique eCigs,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.