Reviews (157)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and comprehensive shipping features. It integrates seamlessly with Shopify, automating order imports and facilitating easy shipment bookings and tracking. Merchants report shipping cost reductions of 30-40% and competitive rates for LTL shipments. Key features include batch printing of shipping labels and scheduling pickups. Exceptional customer service is frequently highlighted, with specific account managers praised for their support. The app also enables global shipping, helping merchants expand internationally.

Edited October 28, 2020

Clickship has been lifechanging for me. I live in a rural area and always had to drive to the post office to drop my packages off, but now I can get pickups with companies like Dicom and Purolator. It's been so easy, also. The shipping prices are a few dollars less than regular mail AND the packages arrive in like 1-2 days. I've actually had several customers write to me saying they are super impressed at how fast their order arrived. The customer service is excellent, always a really fast response from my agent Suzanne. Thank you !!!!

Supayana
Canada
About 2 months using the app
Freightcom replied October 29, 2020

Fantastic to hear! we really appreciate the kind words. So glad that our service is valued by entrepreneurs like yourself. We would be very happy to help out 1000 of your closest friends :-)

September 15, 2022

Customer support is super helpful and supportive and this app really helped to drive down prices for shipping!

Worthy Jams
Canada
About 1 month using the app
June 24, 2020

I usually do not leave reviews for apps but I just had to with this one. As a super small business, every dollar counts for your bottom line and my biggest expense is shipping costs. The amount of money I am saving with this app is honestly unreal. I was skeptical about the amount it would really save as in the past the shipping apps that claim to save you I found actually cost more in the long run....this one truly saves you money. I take the time to compare the cost of each shipment from the shopify shipping to this app. I'm usually saving at least a few dollars but some its $10-15+ savings over Canada Post shopify rates. No problems so far and have been 110% happy with the app.

Northern Lights Equestrian Boutique
Canada
About 1 month using the app
June 21, 2020

So satisfied with ClickShip. Prices are great, service is very good and plateform is easy to use. I really recommend this app to small business owner, you will save a lot of time and money

Joyceva Ink
Canada
About 1 month using the app
March 9, 2018

Extremely helpful staff, user-friendly app, great payment options, we couldn't ask for anything more!

Fogged Out Vapes
Canada
About 1 month using the app
October 5, 2017

I love this app, it makes shipping very very easy. It shows you all the comparable rates with different shipping companies & you can choose the best one suitable for you and your customer. 10/10

Rustydesign
Canada
29 days using the app
October 29, 2020

WOW! Seriously some amazing shipping rates, we never thought we could offer services like FedEx at affordable rates to our customers. The interface is very user friendly and customer service has been fantastic!

Tea At The White House
Canada
27 days using the app
Freightcom replied May 26, 2021

Thank you so much for this incredible review! We're very pleased we can help you get access to trusted carriers at affordable rates. Our support & development teams are thrilled with this feedback too. Thanks again!

Edited June 10, 2020

Love it! Easy integration with my shop and has allowed me to ship to my customers waaaay faster and cheaper than with my previous shipper. Would love some extra finessing of the email design but overall really useful for small businesses especially during pandemic times when many shippers are super backed up and slow. Would recommend!

Strut Jewelry
Canada
16 days using the app
April 15, 2020

First week in with using this product, and we are extremely satsfied with the product, and with the customer service. A+ all around for a small business

It's Not Smoke Online Vape Shop
Canada
13 days using the app
October 29, 2020

Just switched over to ClickShip currently getting better rates than my previous shipping company ! Haven't had any issues with shipping and pick up.

TheBlvckMarket
Canada
7 days using the app
Freightcom replied October 15, 2021

Thanks so much for the review. We're pleased that you've made the switch over to ClickShip and that it's benefited your business. Happy shipping!