Reviews (180)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify integration, automating order updates and fulfillment. They highlight its user-friendly interface and competitive shipping rates, saving an average of $5 to $10 per shipment. The app supports various carriers, offers excellent customer support, and reliably handles both domestic and international shipments. It's especially beneficial for small businesses looking to simplify shipping processes and expand market reach.
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Beware if a product is lost etc cust service takes 3-6 months. In our experience closer to six months.
Poor customer service but otherwise shipping pricing is good.
Starla
Hi Starla,
Thanks for your review. We understand how disappointing it can be when the claims process doesn’t go the way you’d hoped. These processes can take time due to the multiple parties involved, but our team will continue to follow up and support you however we can. If you have questions or need further clarification, we’re here to help.
— The ClickShip Team
This is good until it works. So many errors happens and I reported about 10 times so far. They say 'We will pass this to tech department' and nothing happens. Pricing is competitive.
Thank you for your review! Our notes indicate our tech support team has made numerous attempts to contact you on the phone to help troubleshoot your issue. Please contact us at 877-335-8740 and we will happily assist.
Great concept and app. However, it should be noted that it only supports transactions done in Canadian Dollar and will not work for other currencies such as USD.