Reviews (157)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness, noting a 30-40% reduction in shipping costs. They praise its user-friendly interface, easy Shopify integration, and variety of domestic and international shipping options. The app automates tasks like address importation and label printing, and offers features like free shipping supplies and pickup scheduling. Customer support is also frequently commended for enhancing user experience.

January 31, 2018

We are very happy with this app and especially freighcom's rates with carriers such as Dicom, Canpar, Purolator and UPS. The freightcom team is dedicated to helping their customers and offer genuine customer service.

Mega Vente Dentrepot
Canada
Over 2 years using the app
October 4, 2023

It has been our solution for shipping larger items, international shipments, and next-day deliveries. Bonus point we also get free envelopes and thermal labels with them.

Trinken
Canada
Over 2 years using the app
March 14, 2018

This Freightcom app is very easy to use and the customer service from Jay P. is second to none.

He's prompt and smart and anytime I had any questions he personally reached helped me or he had someone contact me with solutions and answers.

If you are a Canadian small business that relies on shipping nationwide or internationally you need this app!!

Thanks Freightcom and Jay!!

Taylor
ATPRO Powerclean Equipment Inc.

Pwonline
Canada
Over 2 years using the app
Edited December 4, 2017

Wow. It's about time we get a shipping app like this. We love it. The way it streamlines the process. No more cut and paste addresses or even fulfill or enter tracking numbers. It does it all for you. A few clicks, print the label and you're done. It fulfills the order and automatically sends your templated shipping confirmation email to the customer. Not only does it make it easy but their shipping prices are the best I've seen and the app really gets an accurate rate for each product you offer. I have the app on both of our Shopify sites now. If I could give it 6 stars I would. You need this.

Air Dancers Ca
Canada
Over 2 years using the app
Edited April 2, 2020

This app is very user friendly. The rates seem to be really good. I don't think Canada Post can touch these rates...My favourite part about this app is that i can schedule the pickup with the click of a button. And if you need help, the chat function is awesome. Quick friendly service.

Battleford Boutique
Canada
About 2 years using the app
March 20, 2021

This app solved all our shipping needs, it is so simple to use, and they also have fantastic customer service too!

R.T. Townsends
Canada
About 2 years using the app
Freightcom replied May 3, 2021

Thanks so much for the wonderful review!

September 2, 2020

Without doubt , it is number one in it's category !
Best prices, service, and support.
Nice & friendly use interface.
It will save you money & time

Love it

Knurling Dental
Canada
About 2 years using the app
Freightcom replied October 15, 2021

Thank you so much for this wonderful review. We appreciate the love and are extremely pleased that you're loving the app. Happy shipping!

Edited October 29, 2020

This app saves us times and money for sure!! Big thumbs up to our rep Alexandre and his Support Team who answered all of our questions and helped us to have this setup and running in no time! Merci

1 FOR ALL ™
Canada
About 2 years using the app
Freightcom replied October 29, 2020

Awesome ! Alexandre will appreciate hearing this. We value having you as our customer.

November 28, 2017

Great product, Easy to use! Easy to install very good service, save money & time the right product for us.

Thanks from sports500.com

Sports500 Com
Canada
Almost 2 years using the app
January 31, 2018

Just started using the Freightcom Shipping app and it has been absolutely amazing. Freightcom has made it possible for us to ship easily and cost-effectively to our customers.

The automated shipping process makes it easy for me to focus less on shipping and more on my store. The customer service has been great and very helpful every step of the way- no long wait times on the phone, they respond immediately! The boxing algorithm provides my customers accurate real-time discounted rates from a variety of top carriers and automatically fulfills the shipping orders. You can schedule pick-ups and batch print the shipping labels directly from the app.

Highly recommended!

Maison Du Cafe Larmorique
Canada
Almost 2 years using the app