Reviews (157)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and comprehensive shipping features. It integrates seamlessly with Shopify, automating order imports and facilitating easy shipment bookings and tracking. Merchants report shipping cost reductions of 30-40% and competitive rates for LTL shipments. Key features include batch printing of shipping labels and scheduling pickups. Exceptional customer service is frequently highlighted, with specific account managers praised for their support. The app also enables global shipping, helping merchants expand internationally.

November 28, 2017

Great product, Easy to use! Easy to install very good service, save money & time the right product for us.

Thanks from sports500.com

Sports500 Com
Canada
Almost 2 years using the app
January 31, 2018

Just started using the Freightcom Shipping app and it has been absolutely amazing. Freightcom has made it possible for us to ship easily and cost-effectively to our customers.

The automated shipping process makes it easy for me to focus less on shipping and more on my store. The customer service has been great and very helpful every step of the way- no long wait times on the phone, they respond immediately! The boxing algorithm provides my customers accurate real-time discounted rates from a variety of top carriers and automatically fulfills the shipping orders. You can schedule pick-ups and batch print the shipping labels directly from the app.

Highly recommended!

Maison Du Cafe Larmorique
Canada
Almost 2 years using the app
September 2, 2020

There are many shipping apps on the Shopify platform but none offers the prompt and immediate support like ClickShip. We have been very fortunate to find ClickShip and lower our costs of shipping and hassle-free shipping via ClickShip easy portal. We would highly recommend ClickShip to all Shopify customers.

Fun Foods
Canada
Almost 2 years using the app
Freightcom replied October 15, 2021

Thank you so much for the review and the wonderful recommendation. Our team takes great pride in the level of support and service we provide so we love reading reviews like this. Thanks again and happy shipping!

October 23, 2019

Not really much to say. Freightcom team works very hard to answer on any problem and to find a solution to all common issues withing the shipping industry, and it seems like they are the only ones who really try to get to perfections. Much appreciated. Thank you Freightcom!

Instawraps
Canada
Almost 2 years using the app
September 7, 2018

app works great - saved me tons of money on shipping already. Would definitely recommend. Customer service is fantastic as well.

BOSS Supplements
Canada
Almost 2 years using the app
July 22, 2020

This app was the greatest thing for my business! It made my shipping process so much easier especially with the fact that they do picks up at home or wherever you are shipping from. Amanda at freightcom was so helpful with everything I needed. I asked so many questions & she was very patient with me and pointed me into the right direction. Would 100% recommend to anybody with a small business!

eyegotyou
Canada
Almost 2 years using the app
December 5, 2017

We've been very happy with the app so far, the rates are competitive and shipping times are quicker than Canada Post - will definitely continue using!

Shop Words And Co
Canada
Almost 2 years using the app
March 2, 2020

Quick and easy way to fulfill orders. Best part is the fast and efficient technical support that they provide.

The CoffeeGenius
Canada
Almost 2 years using the app
Edited February 7, 2018

Great app and very good customer support. The shipping rates have been unbeatable. Jay from Freightcom has been very pleasant to work with. They're also working very hard to make the app more user friendly with more new features. Look forward to growing with them together.

Kimmy
Whisk Premium Matcha
www.whiskmatcha.ca

Whisk Matcha
Canada
Almost 2 years using the app
Edited November 22, 2018

App works very well and it's great having this option during the Canada Post strike. I had a problem - one of the carriers - DICOM didn't deliver and even tried to charge me for returning the item to me. It took a while but eventually it was resolved and I received a credit for the non-delivery. Thanks, Freightcom.

Cool East Market
Canada
Almost 2 years using the app