Frequently Bought Together

Frequently Bought Together

Reviews (2,445)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing Average Order Value (AOV) through its smart recommendation engine that effectively suggests relevant products and highlights lesser-seen items. It is easy to install and integrates seamlessly with Shopify themes, supporting large product volumes and traffic without sacrificing speed or reliability. Features like bundle discounts and the ability to manually adjust product bundles are particularly valued. Exceptional customer support is consistently praised for being quick, effective, and customizable.

May 13, 2017

Just install it. Will see if it can help.

Tee Yogi
Singapore
About 7 hours using the app
October 19, 2017

SO FAR SO GOOD. Just start using it, will come back to a better review

Galaxycat
United Kingdom
About 6 hours using the app
September 2, 2022

great, The frequently bought together App can customize the products I want for bundled sales, and the service is also very good, patiently answering my questions. Recommended.

worthonlineshop
United States
About 6 hours using the app
January 5, 2020

im not sure yet let me see ehat i can do first before i say my opnion about anything. i just wantg to use it and see how good is it

GigiXpress
United States
8 days using the app
Code Black Belt replied January 6, 2020

Hello,

Thanks for installing our app! I have ensured that the app is working smoothly in your store and improved a bit the styles configuration to blend perfectly with your theme.

Our support team is always ready to help so just reach us if you need any assistance.

Edited August 6, 2019

Despite my initial review, the app is absolutely amazing as an up-sell app, I'm going to give it the 5 stars it deserves for basically being better than the rest of the apps on the market for the same service, at a fraction of the price.

As the day went by, the customer service team was also great to communicate with, they did fix the issue in the end even though they determined the issue was not caused by their app.

Why I give this a 5/5 and not a 4/5 is that it LOOKS and performs great compared to others on the market, again, at a FRACTION of the price.

Original review: Would have been a good app, but it crashed my product form. Support is fast but not helpful, they want Shopify to help fix a problem caused by this app, but I'm caught in the middle and my store has been down for almost 5 hours now.

Optimize
United States
About 6 hours using the app
Code Black Belt replied August 5, 2019

Using a temporary account provided by the merchant, we investigated and identified the problem, that was an error in the theme SCSS code.
There is no way that the issue could have been caused by our app, as it does not modify the theme stylesheet.
Anyway, we fixed the problem and the store is looking good again.

November 15, 2023

It integrates fantastic. Its lacking in the visual aspect and what I can change.
Looks like its from the early 2000's.
Am i missing where to change the look of the buttons? or is this not a feature?

NIOI
Australia
6 days using the app
Code Black Belt replied November 16, 2023

Hello Dear NIOI Team,

Thank you for leaving a review of our app, your feedback is highly appreciated.

Regarding your concern, the apps add to cart button can be modified from the app's preferences page. For more information, please see the related article at https://docs.codeblackbelt.com/article/631-how-can-i-change-the-colours-of-the-add-to-cart-button

We have sent you an email to personally assist you and provided you with more detailed information on how to apply changes to the app button. Our support team will be more than happy to make the changes for you as well.

Please feel free to respond back to us or you can send us a new email at support@codeblackbelt.com and we will make sure to guide you accordingly. We have a dedicated team ready to assist you 24/7.

Warm Regards,
Code Black Belt Support Team

October 2, 2020

It's awesome. That's about it! But I have to type more to get to 100 characters to leave my review so I guess I'll say it's impressive how they analyze cart data for recommendations.

Happy Hydro
United States
About 6 hours using the app
July 22, 2017

Great app! Highly recommend this great app to any store owner who is looking to increase AOV.

Wlg99
United States
6 days using the app
April 27, 2020

While launching our new project (eCom Jewel), I was interested in a Frequently bought together extension.

After a very unproductive and highly time consuming process of trying to get support, I finally gave up. I have no doubt they have a great product even though I couldn't get it to work on my end. I asked 4-5 times about a better way of getting support that didn't involve sending 10 emails but sadly they were not open to the idea.

All in all it was a frustrating experience, I don't understand why jumping on a quick call would be such an issue. I did ask specifically for this 4-5 times but not luck. I moved on now trying different apps that offer live chat or calls.

My recommendation is that if you're going to try this app, make sure you have your own developer and won't need support since it's email based ONLY...

Jessica Folley
Marketing Manager

Montfort Jewelry
Canada
7 days using the app
Code Black Belt replied April 27, 2020

Hello Jessica,

We are always open to apologize if our app does not work properly or if we made any mistake, but I have reviewed the full conversation that our Support Team had with you and, honestly, I think we acted correctly here.

Your store is password-protected so we cannot see it. We asked for a preview link, or a temporary access, or a video, or a screenshot. You never provided any of them "for privacy reasons". We cannot tune the app configuration and styles for your store if we cannot see it.

I understand that you don't like email as a communication channel, even when we replied to all your emails in a matter of minutes but please note that the problem was simply that we could not assist without seeing your store.

We wish you all the best for your business.

March 12, 2022

I like using the bundle feature. Easy to select products. Arranging the widget location for the bundle is easy to.

Huneez Pot
United States
About 5 hours using the app