Frequently Bought Together
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,461)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing the shopping experience with effective product recommendations that increase order value. It's praised for easy installation, seamless Shopify integration, and maintaining store aesthetics. The customer support is exceptional, with fast and helpful responses, aiding in setup and customization. Merchants value its robust features and reliable performance for improving revenue and customer engagement.
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Despite my initial review, the app is absolutely amazing as an up-sell app, I'm going to give it the 5 stars it deserves for basically being better than the rest of the apps on the market for the same service, at a fraction of the price.
As the day went by, the customer service team was also great to communicate with, they did fix the issue in the end even though they determined the issue was not caused by their app.
Why I give this a 5/5 and not a 4/5 is that it LOOKS and performs great compared to others on the market, again, at a FRACTION of the price.
Original review: Would have been a good app, but it crashed my product form. Support is fast but not helpful, they want Shopify to help fix a problem caused by this app, but I'm caught in the middle and my store has been down for almost 5 hours now.
Using a temporary account provided by the merchant, we investigated and identified the problem, that was an error in the theme SCSS code.
There is no way that the issue could have been caused by our app, as it does not modify the theme stylesheet.
Anyway, we fixed the problem and the store is looking good again.
It's awesome. That's about it! But I have to type more to get to 100 characters to leave my review so I guess I'll say it's impressive how they analyze cart data for recommendations.
It integrates fantastic. Its lacking in the visual aspect and what I can change.
Looks like its from the early 2000's.
Am i missing where to change the look of the buttons? or is this not a feature?
Hello Dear NIOI Team,
Thank you for leaving a review of our app, your feedback is highly appreciated.
Regarding your concern, the apps add to cart button can be modified from the app's preferences page. For more information, please see the related article at https://docs.codeblackbelt.com/article/631-how-can-i-change-the-colours-of-the-add-to-cart-button
We have sent you an email to personally assist you and provided you with more detailed information on how to apply changes to the app button. Our support team will be more than happy to make the changes for you as well.
Please feel free to respond back to us or you can send us a new email at support@codeblackbelt.com and we will make sure to guide you accordingly. We have a dedicated team ready to assist you 24/7.
Warm Regards,
Code Black Belt Support Team
Great app! Highly recommend this great app to any store owner who is looking to increase AOV.
While launching our new project (eCom Jewel), I was interested in a Frequently bought together extension.
After a very unproductive and highly time consuming process of trying to get support, I finally gave up. I have no doubt they have a great product even though I couldn't get it to work on my end. I asked 4-5 times about a better way of getting support that didn't involve sending 10 emails but sadly they were not open to the idea.
All in all it was a frustrating experience, I don't understand why jumping on a quick call would be such an issue. I did ask specifically for this 4-5 times but not luck. I moved on now trying different apps that offer live chat or calls.
My recommendation is that if you're going to try this app, make sure you have your own developer and won't need support since it's email based ONLY...
Jessica Folley
Marketing Manager
Hello Jessica,
We are always open to apologize if our app does not work properly or if we made any mistake, but I have reviewed the full conversation that our Support Team had with you and, honestly, I think we acted correctly here.
Your store is password-protected so we cannot see it. We asked for a preview link, or a temporary access, or a video, or a screenshot. You never provided any of them "for privacy reasons". We cannot tune the app configuration and styles for your store if we cannot see it.
I understand that you don't like email as a communication channel, even when we replied to all your emails in a matter of minutes but please note that the problem was simply that we could not assist without seeing your store.
We wish you all the best for your business.
I like using the bundle feature. Easy to select products. Arranging the widget location for the bundle is easy to.
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This app does exactly what it says it will do and I love that it crawls past orders not just new orders so that your store immediately has smart recommendations. Two features that would be nice to see in the future that aren't available as of yet are the ability to see the exact product that is sold threw the app and to have recommendations at checkout as well. If that was added it would get 5 stars.
Good app with good support. It very smoothly, I can customize eveything on this app which I want. I like it.
its a nice app i would recommend using it