Frequently Bought Together CBB

Frequently Bought Together CBB

Reviews (2,450)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and enhancing store aesthetics by showcasing older products through discount bundles. It's easy to install and customize, aligning well with various store themes. The app is noted for its reliable performance and exceptional customer support, with staff readily available via instant chat to assist with technical issues and aesthetic enhancements, significantly improving business operations.

July 29, 2022

ESTOU INICIANDO A INSTALAÇÃO , JÁ ESTOU APRECIANDO MUITO, POIS O SISTEMA INTERATIVO É SHOW DE BOLA, TENHO TENTADO INSTALAR OUTROS APP MAS SÃO MUITOS SEM INFORMAÇÕES, E MUITOS DELES É ENROCHEI , SÓ QUEREM RECEBER , OUTRO DETALHE SE ESTES FORNECEDORES ESTÃO ATENDENDO O MERCADO DO BRASIL PRECISA OBRIGATORIAMENTE SER TRADUZIDO, NOSSA CULTURA NÃO BILÍNGUE.

Loja Fênix de Fogo
Brazil
4 months using the app
Edited November 18, 2021

I have a business with a wide variety of items and price points. Since we are just starting out, it was tricky to get going. However, after working with the Frequently Bought Together team, who are very responsive and give great support, they were able to help me and, while I have to do quite a few manual recommendations until our sales increase, I do love the feature on our website.

Shop Made By Her
United States
4 months using the app
Code Black Belt replied October 19, 2021

Hello, thanks for your feedback!

Our app recommendations are highly configurable.

Stores with a sales history big enough can benefit from automatic recommendations based on previous orders.

When most of the products have not been sold together previously, it is better to configure manual bundles or global recommendations.

Our support team is 24/7 ready to assist you with the app configuration, we hope we can help you make the most of our app.

September 25, 2020

Appli complète mais lorsque l'on clique une fois dans l'appli elle peut bugguer lors d'un clic, rien ne se passe...

Confort Conduite
France
3 months using the app
September 8, 2019

good good good good good good good good good good good good good good good good good good good good good good

Baby Wu Shop
Colombia
3 months using the app
March 8, 2019

i just start to use this app i dont know yet how it works, but i hope that gonna work in the best way possible.

Braceletslover
Kosovo
3 months using the app
June 18, 2019

Easy to use and very usefull. I will put 5 stars if there will be another way to manage those reviews not relevant more automated instead of one by one.

Boomtic
Spain
3 months using the app
February 19, 2020

Great app! It will definitely act as a great tool in order to drive in more sales before the checkout stage.

Hello Difference
Canada
3 months using the app
September 18, 2018

nice i like this app,good ,i hope this app can use more longer time.................................................................................

chicgoodsrr.com
China
3 months using the app
Edited June 17, 2020

The app does what it says it does, so I'm giving it 4 stars. I haven't had to do anything major with it yet, and will revisit this review if I do.

Dark Moon Esscentuals
United States
3 months using the app
Code Black Belt replied April 1, 2020

Hello, thanks for trying our app.

As far as I can see, you first contacted us on Mar 30, 15:36 EDT and we replied 12 minutes later. I also see that you sent us other messages. Is it possible that you missed any of our responses because we replied in a different email thread?

We will be more than happy to ask any questions and assist with the app configuration.

I have checked our Customer Support stats for March and our average 'First Response Time' was 11 minutes, while the average 'Response Time' was 18 minutes. It is possible that, at some times, it takes more time but I can assure you that we will always do our best to help.

Thanks for your understanding.

June 23, 2018

Super fast customer support
like this app

Cocon Project
France
2 months using the app