Frequently Bought Together CBB
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (951)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to significantly boost sales and average order values through smart product bundling. They appreciate its user-friendly interface, easy setup, and seamless integration with product pages. The customer support is also praised for its responsiveness and helpfulness in customizing the app to fit various store layouts, enhancing the overall shopping experience.
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Hello Mithai and More Team,
We are very sorry that you are not happy with our app.
We have tested the app in your store and we can see the app is working fine: https://vioo.cc/v/320MN
Since you were having issues with the app preferences on your Shopify admin, our Team has been diligently providing assistance to you. However, we have not received a response from the last email conversation.
Our Team has consistently reached out to you to help you with any issues you are experiencing with the app, and we would appreciate it if you could respond to us.
Our goal is to provide value to every customer and it’s disheartening to learn that you didn’t have a positive experience. We want to make it up to you and make sure that you would be able to use the app to its full potential.
Kindly respond to any of our emails or send us a new one at support@codeblackbelt.com.
We have a team available 24/7 to respond to you and we assure you, that you are our highest priority.
Hope to hear back from you soon and may you have a great day!
Code Black Belt's Support Team
Amazing app and also customer service from Precy and Dragana
Very helpful instant customer support. Customized the appearance to my liking quickly and easily. Awesome app.
Super App - super Service
Awesome! Works perfectly, easy to install, easy to use. I needed two tweaks, and my requests were both answered & taken care of before I could blink.
I think I Love it . Why ?
Today is my second day of trial of Freqiently Bought Together and I received email from the team of the App, says that they have checked that the app is working smoothly in my store and adjusted some staff , so it will look PERFECT in my store.
It already shows high quality customers service !!!!
In addition it gives you more chances to UPSELL products *
I definitely buying this App !
Top
Helpful but misses the ability to duplicate bundles to other products
Carlos is a star. He helped me with what I wanted to customise. Thank you. Will be a loyal customer.
I don't know if I would recommend this app. The concept is great but the products it is putting together on my page don't make any sense. Like baby products with kitchen or beauty products, that do not go together. It must be able to match the same product line together to make it awesome for the customer.
Hello, thank you for installing our app!
We have checked your current configuration and as we have also explained in our email to you, you can achieve your desired bundle combination and have full control over the product recommendations.
Apart from relying on the app's capability to automatically generate recommendations for you (automatic - if you have previous sales history and random - for products with no sales history yet), you can configure manual recommendations which will allow you to assign your desired products and have full control over your bundle combination.
Please feel free to check the types of recommendations our app offers: https://docs.codeblackbelt.com/article/919-what-type-of-recommendations-does-frequently-bought-together-support
We will be happy to discuss this further with you and of course assist you every step of the way, just let us know if you prefer to do it over the phone, via a Zoom call, or through email, just respond to any of our emails or send us a new one at support@codeblackbelt.com.
Your satisfaction is our highest priority and we are eager to make this experience a much more positive one.
Looking forward to hearing back from you again.
Have a great day!
It gives your store a very professional look.
Super intégration avec la boutique Shopify et le support est très réactif pour répondre à nos questions. Super app, je recommande fortement
Support is great Precy D solved EVERYTHING I WANTED. App looking so good!
Customer service very helpful and fast, I’ve been supported very quickly.
Shout out to Jennesca Roraldo from the product support team!
App works great and is super easy to install.
Enjoying the features, makes my store look professional
facíl de instalar y se adecua alas nesecidades
Get this app! Their customer service and willingness to help is out of this world. Whenever I need something tweaked or changed up a bit it's done in less than 10 minutes during normal business hours. This is one of the best apps to up that AOV.
Très bonne appli, et le service technique est top je recommande !
Very easy to use and increase AOV
Invinzor was excellent. I told him my problem and he fixed it lickity-split. This is at 1:19am too!
Meilleurs assistance en live ce qui m'a beaucoup plus. les agents m'ont aider à bien évolué sur le site.
Awsome tool to convert better aov
Works ok but the Discount for the entire order doesn't work so it kind of defeats the purpose of the app in the first place.
Also, text that you are able to edit in the widget doesn't show up.
And there's no Live chat support which is a big minus for us.
Hello CompassNature Team,
We are sorry to hear that you are not happy with our Frequently Bought Together app.
Please, let me say that we have reached out directly to you to rectify any issues and to provide you with clarification and assistance with the app configuration.
Looking at your current configuration, we can see that you have the app disabled on most of your products and for the product where the app is displayed, the discount is being applied as expected (https://sendspark.com/share/6d3kdxah8mxlazvajltyi9wq120g3q4q).
We are available on chat and email and we even helped you with your previous requests on both, via email and chat. The only instance you may not get someone via chat is if available agents are busy, otherwise, we can be reached via email and we do respond with urgency.
We can also arrange a phone call if you prefer to speak on the phone, just let us know whichever you like and we will do our best to assist you.
Please feel free to respond to one of our emails anytime to further assist you with your concerns, making sure that you are happy with the app and that all your needs are addressed.
Yours sincerely,
Code Black Belt's Support Team
I downloaded the app a few days ago and I'm very enthusiastic, looking forward to the results!
It's super easy to set up, there are lots of options, it all feels very professional from the first moment.
And the support team is a treasure: they are proactive, amazingly fast and polite. Thanks, guys!
App works great, bit hard to get started but customer service is great. Shout out Carlos
I have been using this app for several years and it is very easy to use and I highly recommend it. I'm grateful to the company that provided this app, and I think it's time to write a review. I highly recommend it based on the many great experiences I have had with this app.
Wow! I was really impressed and pleased with the help I got on the chat. I'm telling you, I had questions and this guy's favorite word was "yes". Very pleased with the customer service and versality of this app. Thank you Carlos H.
Awesome love this
Fastest customer service ever.
Had an issue at 1 am PST and it was resolved in no joke 5 minutes. This is my first ever app review as well that’s how freakin good it was. Nothing but love <3
Very new at this business but was easy to request some help. They emailed me back very fast! I was pleasantly surprised and grateful for their help!
Thank you Jennesca!
Really great app. Not even a minute after i installed it Carlos had already did some configuration to match the colors and style with my page theme. Highly recommend!
Nice support!
Great customer and fast customer support, it works perfectly, customers are buying the bundles. Perfect app to increase aov, can recommend it to everyone.
Buena aplicación y buen soporte técnico, gracias equipo.
Excellent app and service, everything is perfect. Precy Dautil had it placed in my requested position on page in a few seconds and advised me to change location to a better place. Thanks much
It integrates fantastic. Its lacking in the visual aspect and what I can change.
Looks like its from the early 2000's.
Am i missing where to change the look of the buttons? or is this not a feature?
Hello Dear NIOI Team,
Thank you for leaving a review of our app, your feedback is highly appreciated.
Regarding your concern, the apps add to cart button can be modified from the app's preferences page. For more information, please see the related article at https://docs.codeblackbelt.com/article/631-how-can-i-change-the-colours-of-the-add-to-cart-button
We have sent you an email to personally assist you and provided you with more detailed information on how to apply changes to the app button. Our support team will be more than happy to make the changes for you as well.
Please feel free to respond back to us or you can send us a new email at support@codeblackbelt.com and we will make sure to guide you accordingly. We have a dedicated team ready to assist you 24/7.
Warm Regards,
Code Black Belt Support Team
good customer service!
Great service
I must commend the exceptional quality of their customer service.
Este app atendeu exatamente o que eu estava procurando.
Fácil de instalar, preço coerente e bem intuitivo para editar.
Além do suporte conter profissionais super atenciosos e ágeis. Isso faz toda a diferença!
Feliz pela aquisição.
It's a great app for bundles and upselling products. Great for our store.
Had issues getting started and received quick and thorough help from support who identified the issue and provided an easy to understand solution.