Reviews (39)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 15, 2025

Great Shopify app! Easy to install and use, and the service has been really good. Freshly app is a great solution for companies that work with expiry dates.

Garden State
Singapore
3 months using the app
Freshly Commerce replied September 19, 2025

Thank you so much for your kind words! 🌟 Our team works hard to keep things simple and reliable, so it’s wonderful to know it’s helping your business. We truly appreciate your support! 💙

November 5, 2025

Good customer service! Had an issue, reached out, and they got back to me almost immediatel,y and it was resolved.

Safari Outpost
Canada
3 days using the app
Freshly Commerce replied November 6, 2025

Thank you so much for the kind words! 😊
We’re really glad we could jump in quickly and get things sorted for you. If you ever run into anything else or just have questions, we’re always here to help! ✨
— Team Freshly Inventory

October 20, 2025

This is a nice tool if you have products with an expiry date. The automatic emails when stuff expires come in handy!

Trail.nl
Netherlands
4 days using the app
Freshly Commerce replied October 21, 2025

Thanks for the kind words! Happy to hear the expiry reminders are helping. If you need any help with setup or adjustments with the product expiry dates, just let us know. We’re here for you! 🌟

December 16, 2025

Simple, not over-complicated, making it easy to use. Does what it promises.

WHC LAB EU
Ireland
3 months using the app
Freshly Commerce replied December 16, 2025

Thank you for the kind feedback! 😊 We’re glad to hear you found the app simple and easy to use, that’s exactly what we aim for. ✨ We appreciate you taking the time to share your experience, and we’re always here if you need anything! 🚀

Edited December 28, 2025

Just WOW! Emailed on a weekend, right after Christmas, not expecting a reply for a few days, but got a very fast response! And both Camilla and Jose gave really clear guidance. Amazing service!

The app itself is excellent, a huge help to us in managing perishable goods - and it more than pays for itself by helping us sell through short-dated products that would otherwise go to waste. It also helps us with legal compliance records for regulated animal medicines.

We've actually had a couple of suppliers comment that nobody is as diligent as we are with batch numbers and expiry dates - I'm taking that as a compliment, and it's down to Freshly. Our customers know exactly what they're getting too, as it allows us to show expiry dates on product pages, delivery notes and confirmation emails.

A brilliant app with outstanding support!

equichoice.co.uk
United Kingdom
Over 3 years using the app
Freshly Commerce replied August 14, 2024

Thanks for sharing your use case with us! Your review made our day 🌷

September 17, 2024

This app has revolutionised our store and we truly couldn't operate without.

It works flawlessly and offers an efficient and effective way of tracking our batches across our warehouse.

The team over at freshly go above and beyond in assisting their customers, even when they don't have to. I can't fault them enough

King's Candy
United Kingdom
About 3 years using the app
Freshly Commerce replied October 16, 2024

Thank you for your amazing feedback! 🌟 We’re so glad to hear that our app has transformed your store and that our team could assist you. We’re always here to help! 🙌

July 9, 2025

Exceptional service. Our business is working with the regulated products, which requires to track inventory by Batch numbers and Freshly Batch Inventory is the great app to do that. The initial setup was really quick and smooth. Additionally, the team there is great and helped me throughout the entire process. They even helped me to setup the packing slip which includes all the required information about the product. Excellent!

Bemyyouth
United States
1 day using the app
Freshly Commerce replied July 11, 2025

Thank you so much for the kind words and for sharing your experience! 😊 We're so happy to hear that Freshly Batch Inventory has been a great fit for your business especially when working with regulated products that require batch-level tracking. 🎯

Our team had a blast working with you on the setup, and we’re glad the packing slip customization hit the mark. We'll pass your beautiful feedback to the rest of the team!

Thanks again for trusting us with your business!

April 4, 2024

I've been using Freshly on a store with specific inventory tracking needs as part of a strict food safety program. It's worked wonderfully the whole time and there are surprisingly very few other options for this app/service. Additionally, some of the other options are way overpriced.

Recently, a new Shopify feature allowed me to remove a complicated system I had in place for specific warehouse fulfillment/inventory based on shipping location of the order, and the new strategy caused a communication error between Shopify and Freshly data.

The support team at Freshly was quick to respond to my request and helped me implement a system that meets all my needs perfectly.

I appreciate the product and the service and strongly recommend Freshly to those looking for managing inventory and lot/batch data easily. I also recommend that anyone who uses Freshly get comfortable importing and export batch data.

Thank you Cherry and the rest of the support team that helped!

ANSWERS Pet Food
United States
Over 1 year using the app
Freshly Commerce replied August 14, 2024

Thanks so much for your detailed review. Feeling lucky to be working with businesses like yours. ⭐️

October 12, 2024

In May, my team installed the Freshly App to monitor the expiration dates of products stored in our warehouse. After a long search, we finally found this app and began using it primarily for recording expiration dates of incoming products.

However, I repeatedly heard feedback from my staff that the app was not very user-friendly, and tracking product information was somewhat challenging.

I hadn’t personally used the app myself, so I wasn’t sure if this feedback was accurate. Last week, I decided to explore the App and was initially set on removing it.

After thoroughly exploring its features, instructions, and various options available for customizing our store, I came to a surprising conclusion: this App is perfect for expiration date management. Freshly enables full automation of one of the most critical processes in inventory management, saving us significant time and effort.

During my personal setup, I had a few questions and reached out to support. Each time, I received responses within two hours. While some responses were brief, with links for further reading, I appreciated the comprehensiveness of the information provided in their resources. After testing all features, I realized I needed additional theme code adjustments, and Freshly support team went above and beyond to accommodate my requirements. For two days, they worked diligently to implement custom adjustments that weren’t initially included in the app’s capabilities, meeting all my expectations by the end.

Overall, I am genuinely impressed by Freshly and its support team. Their dedication to customer satisfaction, coupled with the app’s robust functionality, has left me thoroughly satisfied. Thank you so much for the excellent work, Freshly team! You’re fantastic!

Filler Lux™
United States
5 months using the app
Freshly Commerce replied October 16, 2024

Thank you for your detailed and thoughtful review! We’re thrilled to hear that Freshly has met your needs for expiration date management and that our support team could assist you effectively. 🌟 Your satisfaction means the world to us! If you need anything else, don’t hesitate to reach out. We appreciate your support! ❤️

August 9, 2024

The app is great. Very easy to use and eliminates manually tracking multiple expiration dates. Customer service is amazing. I was having trouble with integrating expiration dates to my store and they went in and set it all up for me.

Teadog
United States
17 days using the app
Freshly Commerce replied August 14, 2024

So happy to hear that you've been able to eliminate manual tracking! Thanks for working with our team 🤗