Freshly Batch Inventory

In May, my team installed the Freshly App to monitor the expiration dates of products stored in our warehouse. After a long search, we finally found this app and began using it primarily for recording expiration dates of incoming products.

However, I repeatedly heard feedback from my staff that the app was not very user-friendly, and tracking product information was somewhat challenging.

I hadn’t personally used the app myself, so I wasn’t sure if this feedback was accurate. Last week, I decided to explore the App and was initially set on removing it.

After thoroughly exploring its features, instructions, and various options available for customizing our store, I came to a surprising conclusion: this App is perfect for expiration date management. Freshly enables full automation of one of the most critical processes in inventory management, saving us significant time and effort.

During my personal setup, I had a few questions and reached out to support. Each time, I received responses within two hours. While some responses were brief, with links for further reading, I appreciated the comprehensiveness of the information provided in their resources. After testing all features, I realized I needed additional theme code adjustments, and Freshly support team went above and beyond to accommodate my requirements. For two days, they worked diligently to implement custom adjustments that weren’t initially included in the app’s capabilities, meeting all my expectations by the end.

Overall, I am genuinely impressed by Freshly and its support team. Their dedication to customer satisfaction, coupled with the app’s robust functionality, has left me thoroughly satisfied. Thank you so much for the excellent work, Freshly team! You’re fantastic!

This app has revolutionised our store and we truly couldn't operate without.

It works flawlessly and offers an efficient and effective way of tracking our batches across our warehouse.

The team over at freshly go above and beyond in assisting their customers, even when they don't have to. I can't fault them enough

Quick response and professional service. Thank you!

App molto utile e intuitiva, eccezionale per velocità ed efficienza il servizio clienti

Works great for tracking our batches of items.

The app is great. Very easy to use and eliminates manually tracking multiple expiration dates. Customer service is amazing. I was having trouble with integrating expiration dates to my store and they went in and set it all up for me.

Excellent app with amazing tech support. No longer need to worry about whether stock is getting short-dated as Freshly automates it all for us. Our customers have full visibility of the shelf life of the product they're buying (although you can choose not to display it too), and we have full traceability. Also helps us to comply with VMD regulations for animal medicines. Highly recommended if you have perishable products.

Great app

I'm using this to help track batches of skincare products. The option before was either to keep a manual record (which we were doing) or pay for an inventory management system which would be too complex for our current needs. Freshly is well designed and easy to use. It's reassuring to know we can get all the essential info, such as batch delivery & expiry dates, how much of each batch is left and which customers it's been sent to, at the click of a button.

Freshly has been a godsend to our company. It allows us to track a lot of additional information related to our consumable products such as batch numbers, expiry dates, received dates, invoice numbers, barcodes and bin locations with ease. It even makes the return of product an ease. Their batch reporting is excellent should we ever have a recall and need to contact customers who received a recalled item. Best of all, it informs us before our batches expire that they are coming close to expiry which allows us to put them on sale before it's too late. Our batches are even removed from inventory automatically a specified number of days before they expire which reduces the risk of customers getting old product without any intervention on our end. It then emails us to let us know so that we can remove the physical inventory, As if that wasn't enough, they have the best packing slips I have ever seen. They contain every piece of information you could ever want and make it extrenmely easy to customize the packing slip to your specific needs. We set ours up to display batch, bin and qty information for each batch used to fill an order for each product on the order. This makes it extremely easy for our shipper and for our customer service team if an item is returned. All this information is also stored with the order in Shopify. What an amazing app that is only outdone by their customer service :) I highly recommend it to any merchant selling consumable products! Thanks Basil and Lichen for quickly adding the features that we needed to integrate Freshly seamlessly into our business processes :)