Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 26, 2021

A great app for keeping track of all your batches with the best support across the entire platform. Freshly's team really makes you feel like you're all in the same boat, as Freshly adapts to a shop's needs. And it keeps getting better and better!

Pumpkin Organics
Time spent using app: Over 2 years
Freshly Commerce replied May 26, 2021

Thanks for your thoughtful review. We're so glad we get to work with you and your team. 🤗

May 26, 2021

Freshly is so easy to set up and integrates seamlessly with my Shopify store. It’s exactly what I’ve been looking for to keep track of expiration dates.

Golden Sage Market
United States
Time spent using app: About 1 year
Freshly Commerce replied May 26, 2021

Thanks so much for your review! Happy to hear that Freshly works seamlessly with your store ✨

May 25, 2021

Quite easy to set up and add batches and expiry dates to stock. Really useful tool to assist with order fulfilment/stock rotation etc. Also the chat staff are really helpful with any queries.

Miso Tasty
United Kingdom
Time spent using app: Over 1 year
Freshly Commerce replied May 25, 2021

Thanks for taking the time to write this review 🤩 Glad we could help! If you have any feedback for our team, please let us know at hello@getfreshly.io.

April 11, 2021

Freshly has been a godsend to our company. It allows us to track a lot of additional information related to our consumable products such as batch numbers, expiry dates, received dates, invoice numbers, barcodes and bin locations with ease. It even makes the return of product an ease. Their batch reporting is excellent should we ever have a recall and need to contact customers who received a recalled item. Best of all, it informs us before our batches expire that they are coming close to expiry which allows us to put them on sale before it's too late. Our batches are even removed from inventory automatically a specified number of days before they expire which reduces the risk of customers getting old product without any intervention on our end. It then emails us to let us know so that we can remove the physical inventory, As if that wasn't enough, they have the best packing slips I have ever seen. They contain every piece of information you could ever want and make it extrenmely easy to customize the packing slip to your specific needs. We set ours up to display batch, bin and qty information for each batch used to fill an order for each product on the order. This makes it extremely easy for our shipper and for our customer service team if an item is returned. All this information is also stored with the order in Shopify. What an amazing app that is only outdone by their customer service :) I highly recommend it to any merchant selling consumable products! Thanks Basil and Lichen for quickly adding the features that we needed to integrate Freshly seamlessly into our business processes :)

Premium eJuice
Time spent using app: 23 days
Freshly Commerce replied April 11, 2021

Thanks so much for your thoughtful and amazing review. 💕 It's a pleasure working with you!

- Lichen & Basil

February 11, 2021

This app works really well at keeping track of product dates. Tech support is really quick and very accommodating. If you are unsure of anything just ask and you'll be surprised with their response. If you track dates i would highly recommend using this app!

Larry The Liquidator
Time spent using app: Over 1 year
Freshly Commerce replied February 14, 2021

Thanks for sharing your kind review! ✨

February 3, 2021

Really useful app and great customer service. They were really willing to help and did so quickly. Couldn't recommend more!

Bio Atelier
Time spent using app: Over 1 year
Freshly Commerce replied February 7, 2021

Thank you so much! 🤗

January 27, 2021

Fantastic little app. Using it to track batch numbers and expiry dates on confectionary items. Extremely intuitive and simple to use, very reasonable pricing model and not bloated with unnecessary features. Developers were extremely responsive and helpful over live chat. The best app on our store.

United Kingdom
Time spent using app: About 2 months
Freshly Commerce replied January 27, 2021

Thanks for your amazing review. 😊 So happy to hear that Freshly is super intuitive and simple to use. 💚

January 1, 2021

I'm using this to help track batches of skincare products. The option before was either to keep a manual record (which we were doing) or pay for an inventory management system which would be too complex for our current needs. Freshly is well designed and easy to use. It's reassuring to know we can get all the essential info, such as batch delivery & expiry dates, how much of each batch is left and which customers it's been sent to, at the click of a button.

United Kingdom
Time spent using app: 3 days
Freshly Commerce replied January 1, 2021

Thanks so much for your thoughtful review 🤗 Happy New Year!

December 15, 2020

I’m Loving This App
I have been using it for a few weeks now and it does everything I need, great job guys. Makes tracking expiry dates of my pet food so much easier. I’m just about to move onto the paid plan now.

All Things Canine
Time spent using app: About 2 months
Freshly Commerce replied December 15, 2020

We're so happy to hear that it's made expiry tracking easier for you! 🐶 Thanks for your five-star review and all the best during the holiday season. 🎄

October 30, 2020

Installed recently this app to help me manage the expiry date of cosmetics and skincare products. It's definitely helpful and the support team responds promptly in my case Basil answered me through the chat and wad really kind and followed up the issue I encountered

Local Beauty
Time spent using app: 21 days
Freshly Commerce replied November 1, 2020

Thank you so much for taking the time to share your experience here. I really appreciate your kind words and your great review! 😄 I'm also happy to hear that Freshly is able to help you manage your cosmetic products.