Reviews (49)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 14, 2024

Responsive Support. The app didn't work the way we needed it to initialy, but in about a week the support team for freshly had it working for us.

Hummingbird Chocolate Maker
Canada
About 1 month using the app
Freshly Commerce replied August 14, 2024

Thanks so much for your review!

January 31, 2023

We haven't fully utilised this app yet as the initial setup if you have a lot of products is a big task, counting and recording every single batch and best before date. We are still in that process. However what we have experienced so far is some incredible support, willing to go above and beyond with any issue you may have. We're very impressed so far. Thank you.

Clearspring
United Kingdom
About 1 month using the app
Freshly Commerce replied February 10, 2023

Thanks for your kind review—we'll pass your message to our support team. 🙌 Please let us know if we can help with anything else!

October 30, 2020

Installed recently this app to help me manage the expiry date of cosmetics and skincare products. It's definitely helpful and the support team responds promptly in my case Basil answered me through the chat and wad really kind and followed up the issue I encountered

Local Beauty
Italy
21 days using the app
Freshly Commerce replied November 1, 2020

Thank you so much for taking the time to share your experience here. I really appreciate your kind words and your great review! 😄 I'm also happy to hear that Freshly is able to help you manage your cosmetic products.

May 8, 2023

In theory, does what it says. Practically, not really, price changes randomly for products, no sales tag so no clue what discount was applied, also expired items go out automatically, but i still want to sell them and no option to continue selling the item. Wrote several messages to support, but it seems that they are too busy to reply to me.

Kind regards.

PHISELLER PREMIUM UK®
United Kingdom
19 days using the app
Freshly Commerce replied May 8, 2023

We appreciate you reaching out to us. According to our support records, we've replied to your inquiry once and followed up again, but it's possible they landed in your junk folder. We'd love to help fix the issues you've been experiencing, as all of the ones you've mentioned are features that can be modified in your settings. We will reach out to you again via email today!

October 13, 2023

Great support for every request! 5 stars deserved!

EAT B2B
Italy
16 days using the app
Freshly Commerce replied November 7, 2023

Thanks so much for your review! We'll be sure to pass on your message to our support team. 😊

January 18, 2023

Great Customer service- We sell items with Best Before rather than actual expiry dates-

they are looking at ways to allow a bit more flexibility for selling post BBE date and further discounts etc. So hopefully that will happen!

Black Box BBQ
United Kingdom
5 days using the app
Freshly Commerce replied February 10, 2023

Thanks so much for your review and for letting others know how you're using Freshly!

December 3, 2021

This app is amazing and simple and seemlessly does exactly what it needs to. I am only not using it because of the price. amazing other than that.

Arcanna.us
United States
About 1 hour using the app
Freshly Commerce replied December 28, 2021

Thanks so much for your lovely review! ⭐️Please don't hesitate to reach out to our team if you have any questions about pricing. We're always happy to help!

June 19, 2023

The outstanding support and professionalism of the support team truly impressed me. They were highly efficient, fast, and ready to provide solutions.

www.mikudeluxe.de
Germany
2 minutes using the app
Freshly Commerce replied October 16, 2024

Thank you for your fantastic feedback! We’re glad our support team could assist you! Thank you for your support; it means a lot to us! 🌟

January 18, 2025

The Look Lab
Canada
9 months using the app
Freshly Commerce replied February 10, 2025

Thank you so much for the 5-star ratings! 🌟