Reviews (46)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 13, 2023

Great support for every request! 5 stars deserved!

EAT B2B
Italy
16 days using the app
Freshly Commerce replied November 7, 2023

Thanks so much for your review! We'll be sure to pass on your message to our support team. 😊

January 18, 2023

Great Customer service- We sell items with Best Before rather than actual expiry dates-

they are looking at ways to allow a bit more flexibility for selling post BBE date and further discounts etc. So hopefully that will happen!

Black Box BBQ
United Kingdom
5 days using the app
Freshly Commerce replied February 10, 2023

Thanks so much for your review and for letting others know how you're using Freshly!

January 1, 2021

I'm using this to help track batches of skincare products. The option before was either to keep a manual record (which we were doing) or pay for an inventory management system which would be too complex for our current needs. Freshly is well designed and easy to use. It's reassuring to know we can get all the essential info, such as batch delivery & expiry dates, how much of each batch is left and which customers it's been sent to, at the click of a button.

Harborist
United Kingdom
3 days using the app
Freshly Commerce replied January 1, 2021

Thanks so much for your thoughtful review 🤗 Happy New Year!

May 8, 2023

In theory, does what it says. Practically, not really, price changes randomly for products, no sales tag so no clue what discount was applied, also expired items go out automatically, but i still want to sell them and no option to continue selling the item. Wrote several messages to support, but it seems that they are too busy to reply to me.

Kind regards.

PHISELLER PREMIUM UK®
United Kingdom
19 days using the app
Freshly Commerce replied May 8, 2023

We appreciate you reaching out to us. According to our support records, we've replied to your inquiry once and followed up again, but it's possible they landed in your junk folder. We'd love to help fix the issues you've been experiencing, as all of the ones you've mentioned are features that can be modified in your settings. We will reach out to you again via email today!

December 3, 2021

This app is amazing and simple and seemlessly does exactly what it needs to. I am only not using it because of the price. amazing other than that.

Arcanna.us
United States
About 1 hour using the app
Freshly Commerce replied December 28, 2021

Thanks so much for your lovely review! ⭐️Please don't hesitate to reach out to our team if you have any questions about pricing. We're always happy to help!

June 19, 2023

The outstanding support and professionalism of the support team truly impressed me. They were highly efficient, fast, and ready to provide solutions.

www.mikudeluxe.de
Germany
2 minutes using the app
Freshly Commerce replied October 16, 2024

Thank you for your fantastic feedback! We’re glad our support team could assist you! Thank you for your support; it means a lot to us! 🌟