Reviews (46)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 29, 2023

Really quick and responsive customer service and really good product. It's a good fit for our food manufacturing business.

Adagio Salumi
United States
About 2 months using the app
Freshly Commerce replied November 7, 2023

Thanks for taking the time to write us a review! ✨

December 15, 2020

I’m Loving This App
I have been using it for a few weeks now and it does everything I need, great job guys. Makes tracking expiry dates of my pet food so much easier. I’m just about to move onto the paid plan now.

All Things Canine
Australia
About 2 months using the app
Freshly Commerce replied December 15, 2020

We're so happy to hear that it's made expiry tracking easier for you! 🐶 Thanks for your five-star review and all the best during the holiday season. 🎄

May 6, 2022

Very responsive to questions! The app seems great so far -- this is what we are using for our lot-tracked inventory.

luminaid-dev
United States
About 2 months using the app
Freshly Commerce replied May 7, 2022

Thanks for your great review. ✨ We're glad to hear that you're enjoying Freshly so far!

January 27, 2021

Fantastic little app. Using it to track batch numbers and expiry dates on confectionary items. Extremely intuitive and simple to use, very reasonable pricing model and not bloated with unnecessary features. Developers were extremely responsive and helpful over live chat. The best app on our store.

MixChick
United Kingdom
About 2 months using the app
Freshly Commerce replied January 27, 2021

Thanks for your amazing review. 😊 So happy to hear that Freshly is super intuitive and simple to use. 💚

January 31, 2023

We haven't fully utilised this app yet as the initial setup if you have a lot of products is a big task, counting and recording every single batch and best before date. We are still in that process. However what we have experienced so far is some incredible support, willing to go above and beyond with any issue you may have. We're very impressed so far. Thank you.

Clearspring
United Kingdom
About 1 month using the app
Freshly Commerce replied February 10, 2023

Thanks for your kind review—we'll pass your message to our support team. 🙌 Please let us know if we can help with anything else!

September 8, 2023

I had used this app for almost 2 years. Everything seems working fine until i noticed that i had product expired that i was not able to delete the batch. Contact the support and for over 1 week they tried to fix the issue but then i got no answer and start noticing that i had other product with same issue. I have installed the app and now the expiration still showing on my store. I have contact support, again, and i hope they got back to me to remove all the codes. Expensive app that didnt work for my store!

NutriVita
United States
About 2 years using the app
Freshly Commerce replied November 7, 2023

We sincerely apologize for the inconvenience and frustration you've experienced with our app. Our team had sent an access request to learn more about the issue and troubleshoot but it seems to still be in a pending state. It’s super important to us that we make things right for you. I’ll be keeping a close eye on your case and have reached out again.

May 25, 2021

Quite easy to set up and add batches and expiry dates to stock. Really useful tool to assist with order fulfilment/stock rotation etc. Also the chat staff are really helpful with any queries.

Miso Tasty
United Kingdom
Over 1 year using the app
Freshly Commerce replied May 25, 2021

Thanks for taking the time to write this review 🤩 Glad we could help! If you have any feedback for our team, please let us know at hello@getfreshly.io.

October 30, 2020

Installed recently this app to help me manage the expiry date of cosmetics and skincare products. It's definitely helpful and the support team responds promptly in my case Basil answered me through the chat and wad really kind and followed up the issue I encountered

Local Beauty
Italy
21 days using the app
Freshly Commerce replied November 1, 2020

Thank you so much for taking the time to share your experience here. I really appreciate your kind words and your great review! 😄 I'm also happy to hear that Freshly is able to help you manage your cosmetic products.

August 1, 2022

This app is perfect for tracking expiration dates. The emailed reports are very helpful for knowing in advance which items will be expiring soon and, once the date passes, Freshly deletes the items from our Inventory. The app works well with Shopify, and inventory changes are reflected quickly. My only complaint is that the monthly subscription price is high, compared to other apps. The FREE version works for our needs, but I would subscribe to the paid version, if the price were more within our budget. For now, we are happy with the functionality of the free version of Freshly.

TOI Gifts & More
United States
About 1 year using the app
Freshly Commerce replied September 8, 2022

Thanks so much for your thoughtful review. 💕

Edited May 14, 2022

just improve little bit of reverts rest all good. good responsive and able to resolve your concerns.

Clinikally
India
About 1 year using the app
Freshly Commerce replied May 19, 2022

Thanks for your review! ✨