Reviews (226)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this integration app for its user-friendly interface and efficient product management, including quick product import and effective categorization. It supports batch editing and uploading, ideal for large catalogs. The 24/7 customer support, accessible via multiple channels like WhatsApp, is frequently highlighted for its responsiveness and professionalism, significantly enhancing online business operations and market expansion.

Edited July 19, 2019

Excellent service from Aman and the team @CedCommerce. Easy to import data from shopify to app to the marketplace. Quick, easy and straightforward. Integration is working very well so far.

New English Teas
United Kingdom
About 5 years using the app
May 17, 2019

The app works well and the support is excellent. We did have some issues when duplicating products on our site which then caused duplicate SKUs in the app but the support received to resolve this was very swift.

Philip Jones Jewellery
United Kingdom
About 5 years using the app
Edited February 29, 2020

So far excellent app to sell on Fruugo marketplace and even better support. The only downside from our short experience is the lack of managing different tax rates for different products categories/classes. The app is ready if you sell products with same tax rate only, but for sellers with different products taxes is not yet 100% functional. You need to spend time to download csv, rectify products tax rates and upload it. For sellers with many products and always having new collections it can be very time consuming, and is not that what we need from a software. They are looking at it and hopefully there will be an improvement in this. Other than that, is 5 stars, as I am rating it. Easy to understand, to set-up, and to start sell on Fruugo. Like many other reviews here, is true, support is awesome, they are available like 24/7, I doubt they sleep!

Super Heroes Warehouse
United Kingdom
Almost 5 years using the app
Edited June 20, 2018

As always when dealing with Fruugo and CedCommerce, the help you receive from the support team is fast and effective.

Adorable Cushions
United Kingdom
Over 4 years using the app
February 21, 2019

Shivalikadev from CED commerce is providing and outstanding customer service. Literally I have never experienced such a prompt and helpful customer service. Helped me all the way with category mapping and even did that for me so I can invest my time elsewhere. Greatly recommended not just for customer service but for user interface and all the app is just very helpful and great.

irishchic.com
Ireland
Over 4 years using the app
July 19, 2021

5 Stars for the customer service, which is super quick and always willing to help. The app works well, only had some minor issues uploading the inventory which was swiftly sorted by their CS team.

Uunique
United Kingdom
Over 4 years using the app
March 21, 2019

Fantastic support and quick responses by skype, they often fix something within a short time !thanks

White Lotus
United Kingdom
About 4 years using the app
June 6, 2019

The team were very helpful.. We ended up signing up for a year.. helped us move from our old channel to this one...

Dungarees-online
United Kingdom
About 4 years using the app
September 3, 2020

This is a good app for us to manage our products on Fruugo. Thanks for Aman's kind help in solving everything. We are eager to get some orders asap.

Thanks a lot.

The Brands Market
China
Almost 4 years using the app
February 11, 2021

The app support is very fast and attentive and it's easy to list the products to Fruugo marketplace.

Aldous Bio | Productos Ecológicos Honestos, Coherentes y de Máxima Calidad
Spain
Almost 4 years using the app