Reviews (30)
Refine
-
By rating
It's disheartening to hear about the app developer's refusal to enable enhanced conversion tracking without additional charges, especially given the circumstances. On one hand, he mentions not being paid in over 18 months, yet on the other, he serves several hundred customers, some of whom pay substantial amounts, up to $10,000. It's confusing, isn't it? Are they struggling financially or thriving?
It almost seems like price gouging for Shopify merchants to compensate for losses from the BigCommerce side. In situations like these, it would be much appreciated if the developer could meet halfway, perhaps at $17 a month, which seems like a reasonable compromise for both parties involved. Let's hope for a fair resolution that benefits everyone.
A must have app to make your transition to GA4 seamless. Incredibly fast to install and we were instantly tracking GA4 events on our Shopify store. Accuracy in data is important and this app gives us the confidence in knowing that the customer reports we build will help us make the best decisions in the future.
App worked Great and was easy to install. We had one suggestion for improvement and we had a quick response form their team, and the change was made within days.
After trying several other apps/companies to get our headless Shopify store and GA4 to track properly - Fueled was the only one we found that could meet our needs. Would highly recommend
Fueled's Google Analytics connector just works! It was quick and easy to set up, and it accurately tracks all our purchase events, including offline purchases, which has really helped with our attribution.
Easy install, no hiccups and straight forward. And worked quickly to capture our ecommerce tracking - Highly recommend.
This app is easy to install and use. I also received a quick response from the support team when I had a question.
This is the first time I give a review to a shopify app. But what a life-saver this is!
All the other solutions only tracked 50% of the transactions, and through this app, we see all of them! Plus it is also easy to install.
Can't believe this is free... But please don't change your mind @fueled :-)
Fueled has helped us transition smoothly out of UA and into GA4. As well, we're not owning our data and addressing 1st party data. We're excited to move into fueled insights. Sean, the owner, knows data like no other.
I was very happy with the free version of the App. However, the free version is gone now and we only knew due to lack of data in GA4. We were willing to pay, no issue here, but the lack of communication and now the missing days of data set of off.
We updated our review after contact with Sean. Stil not perfect, but the tool works fine.
Hi there. I'm sorry that you were not aware of our move to a paid model. We sent the email that you have on file with your store 7 emails between October 25th and December 4th about the upcoming change. We confirmed that this is your preferred contact email on your website as well (bottom right-hand corner.)
I sent these emails via Hubspot, and I can see that they were all received - and that your team read our email from November 16h three times.
We did not take this decision to move to a paid model lightly. Due to the costs of hosting a free app, our options were either to move to a paid model, or turn the app off completely for all users.
We understood that this transition might be challenging, so we offered merchants 2 months to make the transition (6 weeks notice, plus a 2-week free trial period.)
We also published a transition guide for migrating to Shopify's native (and free) GA4 connector, which takes 5 minutes. And I personally offered to assist anyone with questions or concerns.
I'd be happy to discuss this further with you at your convenience if you would like.
Sean Larkin
Founder, Fueled