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Excellent support.
I am a bit worried about the rights this app might have regarding data protection/sharing.
If I understand this correctly, this app can use all store data, that flows through this API Google Analytics GA4 stream for their business and also give/sell it to 3rd parties.
This would mean, by using this app customers agree that Fueled can use customers shop data and customers, customer data for their own purpose.
If so, this would be a huge deal. This could then affect customers very negatively, if this data goes into wrong hands. And even create competitors.
Please correct me if I understood something wrong.
Thank you.
Thank you for reaching out. But that isn't the case. We are an attribution app that simply passes the data to Google Analytics 4. We integrate with Shopify's Privacy API so that merchants who leverage a cookie consent app can respect a shopper's decision to opt out. We certainly don't monetize any of this data in any way. That would be both unethical and a violation of Shopify's terms of use. We just help merchants send these attribution events to Google.
(Moreover, Google Analytic's Measurement API and GTag won't accept personally identifiable information.)
Privacy is absolutely critical. I'm happy to say that your concern isn't an issue for the merchants who leverage our app.
Since connecting with Fueled, we've increase signal into our GA4 instance by over 100%. Game changer.
I am surprise of how easy, fast and precise is this app.
It's precise, reliable and it looks compliant with GDPR in UE (with an additional GDPR appropriate app regarding this).
The support is also friendly and easy to communicate with. This is a big plus since lately I always get a lot of kindness and very little knowledge from many other app's support teams.
Thank you again!
I would highly recommend! The team offered great support and made the installation easy! Any questions that arose during the implementation were quickly answered.
Great addition to our app stack for our store. Great customer service team and seamless integration. I would highly recommend.
Os dejo las 5 estrellas por que se la merecen, fácil y sencillo. El que quiera controlar la web con Analytics (GA4), esta es su aplicación. Gracias y saludos.
I must say this app is very good. I was struggling with GA4 conversions but all sorted now, thanks to the app.
I have given four stars only because it doesn't consider returns and orders that are cancelled in GA4 conversions but I hope in future updates this issue might be sorted.
Thanks for the review and feedback. Just as an FYI, Google Analytics doesn't support the tracking of product returns out of the box. Nor does it have the ability to remove a purchase event, once it's been received by Google Analytics.
Consequently, we can't implement the two features you've suggested. There are other attribution analytics platforms, like Mixpanel and Amplitude, that do allow you to track returns and cancelled orders, and we do have integrations with them.
But for this app, unfortunately, we can't support this functionality with Google Analytics. Just a limitation on Google's end.
Thanks again for leveraging our app!!! We appreciate collaborating with you!!!
They're solving a huge problem, and very well executed. The app is great, plus support is absolutely amazing. Thanks Sean!!!
This app is like seeing again after being blind with the native Google Channel.
Tracks about twice as many visits with a higher resolution in Analytics and reports revenue accurately. So far we are very impressed.