Loyalty, Rewards & Referrals

Name: Loyalty, Rewards & Referrals
Brand: Gameball
Rating: 4.8 (171 reviews)

Free plan available. 7-day free trial. Additional charges may apply.

Rating (4.8)

Reviews

171

Developer

Gameball

View demo store

Style it your way with multi-language support. Make them smile!

An interactive widget that boosts in-store conversions. Rise UP!

Dynamic campaigns based on customer segments and actions - refer

Engaging referral program - refer a friend - earn points - VIP

Analytics to track your program performance and test new ideas

Superb on dark themes! Draw a smile on your customers face! VIP

Push notifications for personalized experience - targeted reward

View your customers' points and reward them on Shopify POS

Highlights

Built for your business

Use directly in Shopify admin

About this app

Launched

December 2, 2019

Languages

English and French

Loyalty & rewards program with store credit, giveaways, VIP tiers & loyalty points

BOOST REPEAT SALES —LOYALTY Increase repeat purchases and order value through our expert-crafted promotions and loyalty program in minutes! Reward with points & badges! SAVE ON ADS & RETURN COSTS Our gamified rewards program will keep them engaged with special perks, tiered discounts and VIP-status! Plus, use store credit for returns! ATTRACT NEW CUSTOMERS Attract new customers through refer a friend feature. Our referral program provides a simple and cost-effective way to spread your brand.

Use Loyalty tools such as Cashback systems to reward your customers
Gamifying the shopping experience with levels can help you retain your customers
Get more social proof by rewarding your customers when they write a review
Use different reward methods such as giveaways, store credit and discount codes
FREE *Onboarding call* when installing Gameball

Pricing

7-day free trial

Free - Forever

Free to install

Up to 500 customers with points

Loyalty points
Signup reward
Order rewards
1 VIP tier
1 guest popup
Basic branding
1 language support
1 user

Starter

$39/month

Up to 1000 customers with points ($0.03 per customer above 1000)

All in FREE
Referral program
Custom rewards
Multi VIP tiers
Personalized rewards
Social media reward
Adv. analytics
1 app integration

Pro

$119/month

Up to 5000 customers with points ($0.02 per customer above 5000)

All in STARTER
Seasonal campaigns
Custom emails
Unlimited popups
Branded program
Points expiry
Full analytics
All apps integrations

Free - Forever

Free to install

Up to 500 customers with points

Loyalty points
Signup reward
Order rewards
1 VIP tier
1 guest popup
Basic branding
1 language support
1 user

Starter

$39/month

Up to 1000 customers with points ($0.03 per customer above 1000)

All in FREE
Referral program
Custom rewards
Multi VIP tiers
Personalized rewards
Social media reward
Adv. analytics
1 app integration

Pro

$119/month

Up to 5000 customers with points ($0.02 per customer above 5000)

All in STARTER
Seasonal campaigns
Custom emails
Unlimited popups
Branded program
Points expiry
Full analytics
All apps integrations

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

171 reviews

Overall rating

4.8

Counts per rating level

92% of ratings are 5 stars
157
4% of ratings are 4 stars
7
1% of ratings are 3 stars
1
1% of ratings are 2 stars
2
2% of ratings are 1 stars
4

February 2, 2023

Don't worry about it's difficult to use and set up because the CS is so nice and helpful for the tech me how to set up my program. Now I can easy to manage the VIP level discounts and give them more rewards. And the price is reasonable for a small business.

Que Fashion Store

Hong Kong SAR

Time spent using app: 6 days

Edited February 2, 2023

Servicio excelente, me atendió Donia. Increíble el trato, la eficacia y proactividad. No puedo estar más contenta.

Ohmykoko

Spain

Time spent using app: About 21 hours

February 1, 2023

Lots of wasted time and headaches! I so badly wanted this app to be the loyalty tool for my small business, but I am CONSTANTLY being forced to fight fires and fix bugs that seem to appear every other day.

While the customer care team is generally responsive to my cries whenever there is an issue, they are always quick to assert that it's "surely not an issue with their app" and the fault of the other party (i.e. the likes of Shopify, Klaviyo, etc.). However I can say after dealing with numerous bugs over the course of the last few months, that TIME AND TIME AGAIN the resolution to the bug ends up coming from an issue that was identified on the Gameball side (surprise, surprise).

Gamification and loyalty are literally the crux of my business. It is simply unsustainable to be constantly trying to identify and fix the issues of a software company that is unable to deliver on their promise. Even more so outrageous when you consider that this app is not cheap. I have easily already wasted £500+ since my subscription began.

I am on the hunt for a better tool so that I can finally sleep easy at night knowing that my small business is in good hands.

Convié

United Kingdom

Time spent using app: 4 months

Gameball replied February 1, 2023

Thank you for your review, Cristina. We are so sad to see it and we totally understand how technical issues could have a major effect on our client's business for that we treat them with high priority and have them fixed in a timely manner to minimize any major implications.

Let's also agree that within the software scene technical issue have a role that no one can deny in all software around us every day. Our team is working on your raised issue and will make sure to avoid it from happening again.

As we valued your partnership since day one, our plans were offered to you with 50% off which is still concurrent with your payments so if you see anything else on your side please let us know about it.

We will always be there to help and we will always be there if anything goes in a way it shouldn’t.

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